Plectrumb Ltd Reviews 

184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Plectrumb responded quickly when our hot water failed. They diagnosed the fault, replaced the pump, valve and PCB unit for a fair price. We use them for our annual boiler service and for fault fixing... See more

Rated 5 out of 5 stars

Speaking as an Architect of 50 years experience in both commercial & private sector Plectrumb are the best central htg / boiler company we've used in Devon over last 10 years Really know their st... See more

Rated 5 out of 5 stars

Great local company. They responded quickly when my mother’s heating failed and were able to come out promptly. Matt diagnosed and fixed the issue on the first visit, something a previous compa... See more

Rated 5 out of 5 stars

Our boiler broke down a couple of nights ago and it was a cold evening. Contacted Plectrumb right away and someone was here by 10 the next morning. The guy, who was very helpful and polite, found th... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

At Plectrumb we offer a complete Plumbing, Heating, Gas, Electrical and Renewable energy service, including installations, alterations, repairs and refits. We pride ourselves as a local company offering competitive prices with professional services. We are a fully insured (£5,000,000 public liability and £250,000 professional indemnity) highly qualified and friendly company who are proud to be on both the Electrical and Gas safety registers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

No communication

Update: boiler failed soon after this resolution, and after trying to contact the company by text, email and phone- they did not get back to me . This lack of any communication lost me significant time in pursuing alternative solutions

Great service, on time, very efficient. A very honest appraisal of our issue and solved the problem without huge expense.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Responded quickly and remedied fault

Nick came out quickly, at short notice, and diagnosed the fault. He got my boiler working again on the first visit with a quick temporary fix, so I could use the heating and hot water. He ordered the part straight away and returned to fit it, at a convenient time. He was polite, friendly and efficient throughout the process. Would thoroughly recommend Plectrumb.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , turned up at given time serviced boiler and left area clean and tidy .Very polite Happy to use again

October 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Reliable and Trustworthy

Plectrum were recommended to me, as I needed reliability, and a trustworthy company, as due to health issues, I cannot be around dust. Matt arranged to do my shower room while I was away. I had no worries handing over a key, and the work was all completed, and cleaning up done perfectly! Since that time I had a sudden electrical fault, Matt was round the next day, problem solved, also mounted a keysafe for me. Highly recommended, reliable and trustworthy!

September 6, 2024
Unprompted review
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Rated 5 out of 5 stars

REVIEW Plectrumb

Speaking as an Architect of 50 years experience in both commercial & private sector Plectrumb are the best central htg / boiler company we've used in Devon over last 10 years
Really know their stuff & touch wood in one stroke have solved an ongoing problem we've had for years !! Thoroughly recommend them.
D B de SP

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Another fast and excellent job…

Another fast and excellent job completed by Plectrumb today for us. They are always a pleasure to have in the house and leave clean and tidy. Highly recommend them for all your plumbing and electrical needs.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler installation

Received a very detailed quote for a new boiler and any questions I had were quickly answered. I wasn’t able to be at the property during installation but communication by phone was excellent. The job was completed in the predicted timeframe and I would have no hesitation in using Plectrum again.

March 18, 2024
Unprompted review
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Rated 5 out of 5 stars

We wouldn't go elsewhere

Plectrumb have supported us with both the plumbing, and electrical side of our self-build project. The guidance that we have received from Nick, Matt and the team has been exceptional and I don't know if we would have had this experience using anyone else. The speed and quality of their workmanship is fantastic. We have referred the company to others and their experience has also been the same.
Nick and Matt have been great at listening to our ideas, giving advice when required and sourcing products. From the underfloor heating, to outdoor lighting, we have been impressed with everything.

Thank you again for working with us.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Plectrumb service.

Plectrumb again did a brilliant job for us, moving sockets, adding new ones inside and out, fitting a fan and other jobs. They are always friendly, professional, hard working and clean and tidy. I cannot recommend them enough. Thank you!

January 5, 2024
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Rated 5 out of 5 stars

Excellent job thanks

We have only recently moved in and are new to this central heating/ hot water system.
Nick was very happy while doing the boiler service to take the time to explain in detail how it all works and answer all of our questions.
Very happy to recommend Plectrumb

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

We have used this company for probably 8 years now originally fitting a new boiler in a new position. Since then moving the gas boiler to a new position when we had an extension built together with new radiators and today a radiator replacement with the boiler service. Nick and his team work tirelessly to an exemplary customer service level turn up when they say and provide the service as required to customer requirements.

October 18, 2023
Unprompted review

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