PlumbNation Reviews 

30,146
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 664 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service provided, noting that staff members are extremely knowledgeable and always eager to help with any questions. Shoppers deeply appreciate the exceptionally quick shipping times, very competitive prices, and how remarkably simple it is to navigate the online store to place orders. Some reviewers were not happy with delivery drivers occasionally leaving heavy items or expensive boilers directly on doorsteps without proper authorization. A few consumers also mentioned experiencing frustrating delays regarding product returns or discovering missing components and broken installation parts upon opening their shipments.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting prompt arrivals and excellent... See more

Product

Consumers find product to be positive, highlighting great quality, fair pricing, and items arriving promptly... See more

Price

Customers consistently note positive experiences with price, highlighting great value and competitive pricing... See more

Service

Customers had positive experiences with service, highlighting helpful couriers and friendly staff. Reviewers... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is very easy to order online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went on the Web site but was unable to enter the product i wanted into my basket didn't appear to have an "add to basket" provision, maybe it was me? I phoned and was ableto purchase the product di... See more

Rated 5 out of 5 stars

The delivery service was great. Courier could not have been more helpful. I wasn’t there so he delivered to a neighbour with no issues at all and kept me advised of who he had delivered to etc 5 star... See more

Rated 5 out of 5 stars

Clear and easy to use website. Contact to place orders. Immediate response from PN. Competitive pricing and great delivery time from stock. First time using PN and will be back again.

Rated 5 out of 5 stars

Ordered the hot water cylinder from Plubnation, we needed it urgently, I have spoke to customer care agent to transcend the delivery and to deliver before 9am next day. He was man of his words, he pro... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Fireplace Store
  4. Boiler and Heating Service

Written by the company

PlumbNation is an innovative leading retailer of plumbing and heating supplies, including boilers, radiators, bathrooms and much more. PlumbNation provides the very best quality products at the most competitive prices possible anywhere in the UK. PlumbNation's safe and secure website has been specifically designed to offer a quick, easy and informative shopping experience.

PlumbNation Plumbing & Heating Supplies

Written by the company

Express Delivery
Available on eligible items.
Safe & Secure Payments
Trustworthy SSL security keeps online payments safe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30K reviews

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4.6

All reviews

(30,146)

661 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish everything was…

From start to finish everything was smooth sailing.... And the courier should be complemented too... Kept me informed with ETA throughout. Thank you so much peeps. Kept up the amazing service. Thanks

May 22, 2026
Rated 5 out of 5 stars

Over and above - The Ultimate Professional

Recently ordered a large radiator from Plumbnation, really big and awkward to manoeuvre and when the plumber eventually came to install we found it was badly damaged.
I called and spoke to Shakeel, I could not have wanted to speak to a more polite, helpful, empathetic person. Shakeel was so very thoughtful and arranged a replacement plus a courier to collect my damaged radiator. Plumbnation are very thorough with their customer service, they call and check all is ok if you have emailed or called previously about your item.
I fully recommend Plumbnation as they have gone over and above sorting out my radiator, even though it was slightly out of the window of letting them know if there were any issues.
Shakeel, you have no idea how much your help has been and I will certainly recommend Plumbnation because of your professional and personable manner. Thank you so very much.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

PlumbNation the plumbing company to go to first.

Came upon PlumbNation when looking for a specific bathroom waterproof wall board for a bathroom/shower room upgrade, great price and a lot less than other well known companies that sell the same make, wall boards delivered on the day and time they were scheduled to arrive, what more can one ask for.

April 30, 2026

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