Don't hire PMI Plymouth they don't know what they are doing and will collect fees illegally
Hired this company to manage our 14 unit property portfolio and wanted to share our experiences:
- Collected management fees on one of our units even though the checks were still coming to me
- Insisted on marketing our properties AFTER they were vacant even though they agreed to do it no later than 90 days before leases were renewed
- Would not incorporate my lease addendum that details renewals and right to show despite agreeing to it
- Said they would create virtual tours of our units and never did
- When COVID restrictions were up they did not show the units and insisted on waiting until they were vacant to show
- When vacancies did exist their first move was to ask the landlord to pay the fees and accept lower than market rates
- After agreeing to terminate our property management agreement and taking the last 30 day fee also collected the remainder of the fees for the rest of the term 3 months
- Is now NOT cooperating with the new property management company in the transition and is playing games about their legal rights to any new leases
Glad I have our lawyers involved. Want to steer clear of these guys. They are a franchise and I know more about the Boston markets than they do... they just want to collect fees and have you lower your rents and pay for the rental fees.