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Rated 5 out of 5 stars

The app wasn’t working as it should for a while, but fortunately Serena helped me out. She was very friendly and stayed calm while assisting me, which led to the issue being resolved.

Rated 5 out of 5 stars

Great app that enables you to explore the world. In the winter, it's hard to get out and play, but you'd still have some daily tasks to complete in the game. Good customer service, too -- very... See more

Rated 5 out of 5 stars

I would like to express my sincere gratitude for the exceptional service I received today. I was struggling with both my recent order and the installation and activation process, but Serena handled e... See more

Rated 5 out of 5 stars

Great support always responded within a day. My experience has been amazing using their product. No bans or any issues at all when playing Pokémon Go!

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Rated 1 out of 5 stars

客服回覆速度太慢,怎麼反應他只會回不相干的,毫無實質幫助跟軟體支持,錢收很快 效率很差,客服要我給五星評價再給我永久授權序號,根本沒有給!!!!!!請消費者不要受騙上當,這售後服務太差勁了!!!!極爛消費體驗!!!!!!!

客服回覆速度太慢,怎麼反應他只會回不相干的,毫無實質幫助跟軟體支持,錢收很快 效率很差,客服要我給五星評價再給我永久授權序號,根本沒有給!!!!!!請消費者不要受騙上當,這售後服務太差勁了!!!!極爛消費體驗!!!!!!!

Customer service response time is extremely slow. No matter how I respond, they only give irrelevant replies, offering no real help or software support. They collect payment quickly but are incredibly inefficient. Customer service asked me to give a five-star review before giving me a permanent authorization number, which they never did! Consumers, please don't be fooled! This after-sales service is terrible! An extremely poor consumer experience!

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Problem solving

Serena helped me identifying the application problem I encountered and gave advice thus I could promptly fix the issue.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Support

The app wasn’t working as it should for a while, but fortunately Serena helped me out. She was very friendly and stayed calm while assisting me, which led to the issue being resolved.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Big thanks to Serena!!!!

I would like to express my sincere gratitude for the exceptional service I received today. I was struggling with both my recent order and the installation and activation process, but Serena handled everything with incredible speed and expertise. Not only was the response time impressive, but the step-by-step guidance made a technical hurdle feel effortless. It is rare to find such a combination of efficiency and professionalism. Thank her for making this a seamless experience!

March 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst support ever

Good app, bad support. They sell it with 24hours support, but that is a lie. The faster they will reply is one day later... And sometimes you will need an entire event because they didn't fix the game during it. Go Fest? Prepare to lose it all.

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

I like this software it makes my life…

I like this software it makes my life easier since I’ve gotten my license number, the developer did a great Job with this software, it’s not too expensive and it’s very effective

January 21, 2026
Unprompted review

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