Clothes selection and quality is great. Love the brand. Delivery service is very bad. Takes so much longer than any other European brand to deliver to Ireland. 2 weeks vs 2-3 days. Generally little or... See more
Company replied
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Clothes selection and quality is great. Love the brand. Delivery service is very bad. Takes so much longer than any other European brand to deliver to Ireland. 2 weeks vs 2-3 days. Generally little or... See more
Company replied
Have been ordering from POP since my eldest was born - he is almost 14. I still have a few of his outfits which have been passed down to my other 2 children, my youngest being 8 weeks. The quality... See more
The quality is always excellent. Lovely fabrics. Cute designs. Great durability. Never bought a bad item yet. Sale/ outlet prices are very good. Highly recommended.
Company replied
Ordering process was easy and smooth. Worker in the store (Rocca al Mare shopping center in Estonia) was really helpful and friendly. Only problem was that I couldn’t use a gift card bought from local... See more
Company replied
We create children’s clothing made to be loved, worn, washed, and passed on – from one child to the next. We call it design that lasts. Since 1976, our ambition has been to make high-quality, comfortable clothing that lets children be children. Our garments are designed for play, with soft fabrics and thoughtful construction – nothing that scratches, pinches, or gets in the way of everyday adventures. Function and safety are at the core of everything we do. Inspired by outdoor and sportswear, our outerwear is made to handle real life – climbing trees, crawling on the ground, and playing in all kinds of weather. Every detail, from materials to the smallest seam, is carefully tested to ensure durability, functionality, and above all, safety. We believe that the little details make a big difference. Whether it’s a well-considered fit, a durable fabric, or a small design feature that children love, each garment is created with care. Our iconic stripes, introduced in 1976, remain a timeless part of our collection and a symbol of our heritage. Sustainability is a natural part of our philosophy. We use organic and recycled materials and continuously work to improve our impact on the planet. But for us, the most important aspect is longevity – our goal is for every garment to be worn by at least three children. For us, the customer experience is just as important as the product itself. We strive to offer a smooth and reliable shopping experience, with clear communication, fast delivery, and easy returns. Our customer service team is always here to help – whether you have questions about products, orders, or anything else. We truly value our customers and all the feedback we receive. Your reviews help us improve and ensure that we can continue to deliver both great products and a great experience. Thank you for being part of our journey.
Hälsingegatan 40, 113 43, Stockholm, Sweden
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Reply from Polarn O. Pyret
All very pleased with service and beautiful, practical, good quality clothing! Thanks!!

Reply from Polarn O. Pyret
lovely little organic cotton baby outfit at a good price. very quick dispatch and delivery

Reply from Polarn O. Pyret

Reply from Polarn O. Pyret
Excellent quality clothing, exactly as expected. Grandchildren love the brand, especially all the forest scenes and animals. They fit in perfectly, where they live in Canada.

Reply from Polarn O. Pyret
Top quality items. My daughter goes to a forest school and I’ve just brought the new hiking trousers/shorts and they are absolutely perfect. I also got some everyday wear and the quality is fantastic.
Sending speed is super handy also.

Reply from Polarn O. Pyret
I absolutely love Polarn O. Pyret clothes, the quality is fantastic, the designs are adorable, and their website is easy to navigate. The pieces are durable, stylish, and perfect for kids, which is why I keep coming back!
That said, I do have a few suggestions for improvement:
1. Website Filters - It would be so helpful if the filters included a gender option (e.g., boys/girls/unisex) to make browsing even easier.
2. Stock Issues - I recently ordered 31 items, but unfortunately, 2 were out of stock after purchase. While I was reimbursed, I wish I’d been given the option to replace them with something else instead of just a refund.
3. Extended Sizing - I was disappointed to see that they no longer offer clothes up to 12 years - this was such a great option for older kids!
On a positive note, **Sarah from customer service was wonderful** - she offered free shipping on my next order, which was a nice gesture.
Overall, Polarn O. Pyret remains one of my favorite brands for kids' clothing, but I hope they consider these adjustments to make the shopping experience even better!

Reply from Polarn O. Pyret
Excellent service from POP. Easy to order, to pay and very prompt delivery.
Clothes are of exceptional quality and very competitive pricing.
Thank you and keep up the good work

Reply from Polarn O. Pyret
Love the quality of this brand. The cotton is beautiful and the clothing design means the children can get a lot of wear out of them.

Reply from Polarn O. Pyret
Perfect communication and service all the way through.

Reply from Polarn O. Pyret

Reply from Polarn O. Pyret
Easy, reliable well packed minimal packaging. Fab nighties. Love POP.

Reply from Polarn O. Pyret
Unreliable returns process made good by excellent customer service

Reply from Polarn O. Pyret
Really great service. Everything arrived nicely packaged and on time. Clothes yet to be tested as they are birthday gifts! But the quality looks super!

Reply from Polarn O. Pyret
Delivery is so quick, clothes are good just one piece of baby clothes was looks like second hand even I went to one of the stores in Westfield to exchange to same one but they didn't have it and they didn't do return for me .just that one for me little bit disappointed.

Reply from Polarn O. Pyret
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