PoliLingua Reviews 136

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism of the staff, highlighting their helpfulness, clear communication, and efficient project management. Many people appreciate the smooth workflow, prompt responses to inquiries, and the overall ease of working with the company. Reviewers frequently mention timely payments and clear instructions as key aspects of their positive experience. However, some customers also noted occasional delays in payment, with a few instances of payments being significantly late or even unpaid. There were also mentions of slow or non-existent responses from project managers in certain cases, and issues with payment processing fees.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the team's professionalism,... See more

Service

Users describe positive interactions with service, highlighting it as reliable, efficient, and highly... See more

Payment

Reviewers highlight positive aspects of payment, with many appreciating prompt and on-time processing,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting prompt and efficient... See more

Instructions

Clients share positive opinions on instructions, consistently highlighting their clarity and organization.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email commu... See more

Rated 5 out of 5 stars

I have a very good relationship with Anna, my PM, and I get repeat work from end clients, which is always nice. Never any issues with payment either. In the new AI environment, their rates are as expe... See more

Rated 5 out of 5 stars

I just love the way they are handling projects and translators. Not only it is a great company but it is the best in term of accuracy of project instructions, deadlines, payment and quick response t... See more

Rated 5 out of 5 stars

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy... See more


Company details

  1. Translator

Written by the company

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A very good company to work with.

This is one of the best translation company I've ever worked for. Impeccable! Steady workflow. Good rate. Prompt payment. And very efficient communication with PMs. Thumbs up.

November 28, 2019
Unprompted review
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Rated 1 out of 5 stars

Slow to reply to translators on urgent…

Slow to reply to translators on urgent tasks.

November 13, 2019
Unprompted review
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Reply from PoliLingua

We apologize if you experienced delays from our PMs. Sometimes they are overloaded with work. I hope the project got delivered on time :)

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Rated 5 out of 5 stars

Translator

Payment is right on time. I am willing to be working for this company for a long-term collaboration.

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

Good client to work for

I have worked with Polilingua several times as a voice-over artist and it has always been an easy and trouble-free process. Their payment system works seamlessly and pays promptly.

October 8, 2019
Unprompted review
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Reply from PoliLingua

Thanks Andrew, much appreciated!

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Rated 5 out of 5 stars

Excellent agency

I work with Polilingua since 2016. Every single PM has always been great to work with. The very little problems we may have encountered have been solved immediately. In conclusion: I recommend Polilingua 100%.

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

Freelance translator, co-op

I've cooperated with Polilingua on a major task translating into Latin. The administration was responsive and helpful.
I had to give them a nudge for the payment after the elapsed period, but it all came through fine, and immediately after that. I would definitely recommend working with them and will do so again if given the chance.

October 3, 2019
Unprompted review
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Rated 5 out of 5 stars

I am always happy to receive new…

I am always happy to receive new projects from Polilingua from English and Italian into Polish. They vary from text documents to films but are all equally interesting and the PMs are friendly and helpful.

October 2, 2019
Unprompted review
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Reply from PoliLingua

Thanks for the feedback Ewa, much appreciated.

Rated 5 out of 5 stars

Great company

I am very happy to work as a translator with this excellent company.

September 26, 2019
Unprompted review
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Reply from PoliLingua

Thanks Cornelia! We are really happy to have been working with you for so long.

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