Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... See more
Company replied
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Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... See more
Company replied
The invitations are beautiful but you can hardly read them because the print is so small . We had to use them anyway. I guess the folks can get magnifying glasses to read the hostesses names And rsvp... See more
The website is hard to use - needs some user friendly updates. I was also disappointed that my shipping arrival date at time of purchase was different from the true arrival date. I had an RSVP... See more
I asked for two designs to be "proofed" with text and emailed to me. I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a... See more
Company replied
Celebrate everything. Even the everyday! That's the message we live by at Polka Dot Design. From our home in Arlington, Texas, Polka Dot Design is an online boutique that sells, prints and ships festive paper products across the country, items created so our customers can share life’s remarkable experiences through everyday correspondence and special occasion invitations, greeting cards and party supplies. Our company was formed with the goal of providing exclusive and custom printed products that are far beyond the ordinary.
2504 W. Park Row Drive Suite B5 #126, 76013, Arlington, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great selection and easy order. We are doing a joint kid birthday party and needed to fit more than one name on the invite, so appreciated the flexibility with the custom text boxes and sizes, etc. fast shipping. Our invitations look great!!!
I ordered cards for a client appreciation. The custom print was super fast and the cards came in within days. I couldn't be happier with the quality of the cards and service.
Such fun, pretty papers! Polka Dot Designs is always my first stop for invitations and calling cards.
I asked for two designs to be "proofed" with text and emailed to me.
I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a message that I would be responsible for the unprinted invitations. I immediately called your Customer Service number and left another message, cancelling the order. I had never approved the order and I believe there are several places in the website that state the order will not be placed until it is approved by the customer. I left two phone numbers where I could be reached and I never had a call returned so I believed the order had been cancelled. Today I received a box of unprinted invitations in the mail. I do not want these and have no use for them as I chose the other design. I have ordered invitations through Polka Dot Design several times in the past and I have always been satisfied with the service and the product. I want to return these unprinted invitations which I never approved for a refund. I called the Customer Service line again today, leaving two numbers where I can be reached. I expect a call in return.

Reply from Polka Dot Design
I have used Polka Dot many times and have never been disappointed. Love this company.
I received exactly what I ordered and faster than expected. I look forward to ordering more from Polka Dot Design.
My experience was satisfactory all the way around. I first emailed a question late one night and had an answer by 530 am from Phil vandarstal. he continued to assist me through the process, including expediting my order.
I received my order in a very 5imely manner, and loved the invites. Also got a 20 % discount! Thank you for everything-- would definitely recommend your company to others!
Carol ferguson
We were planning a fall party for our annual corporate event and Polka Dot Design gave us the best quality, price, & customer service.
Best invitation cards i have found. I could find all the designs that i was looking for. Great prices.
I loved your designs, but what a professional and lovely experience your team did in the pulling together my invitations. I would definitely use Polka Dot Design again. And again! Thank you.
The best customer service of any online invitation company!
My experience with Polka Dot Design was outstanding. The selection was great, the personnel very helpful, and were very prompt.
We love doing business with Polka Dot Design. Their designs are modern and sassy and the shipping is fast.
My daughter loved the coming home outfit for her soon-to-be-born little girl! Not only was the "Hello World!" outfit and little hat darling but the quality of craftsmanship was obvious. It will make beautiful memories to cherish!
I recently ordered bridal shower invites and loved loved them!!! And so did everyone who received them. The bride was sooooo very happy with them.
They were very quick to respond and the product was high quality.
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