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Pol-Plan Ubezpieczenia Reviews 5,216

•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the service experience smooth and stress-free. Many people highlight the excellent customer service, appreciating the clear explanations, patience, and personalized attention received when choosing insurance policies. Reviewers also find the prices competitive and the overall user experience efficient and reliable. However, some customers were dissatisfied with the pricing, finding that the company's quotes were significantly higher compared to other insurers. A few other people also felt that the assistance provided was non-existent, with one reviewer mentioning being told to seek help elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and helpfulness. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and professionalism of the... See more

Price

Reviewers mention positive feedback about price. Many customers praise the competitive and reasonable... See more

User experience

Users describe positive interactions with the user experience. Many customers report that everything went... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since this isn't my first encounter with Pol Plan, I want to say that they maintain a high level of service. Ten years after my first contact, my opinion of the advisors' competence and flexibility re... See more

Company replied

Rated 5 out of 5 stars

Very nice and professional service. Mrs. Joanna Grzybowska, who helped me with the renewal of my car insurance, as well as Mrs. Katarzyna Sarnowska, who helped with the renewal of my home insuranc... See more

Company replied

Rated 5 out of 5 stars

I would like to share my very positive experience with Ms. Ewa, who assisted me with arranging my car insurance policy. She was extremely kind, patient and professional throughout the entire process.... See more

Company replied

Rated 5 out of 5 stars

I had pleasure to talk to mr Jordan Jurgiel , he has explained everything for me and listened carefully to my needs of my car insurance , I’m extremely happy with policy he got for me , I couldn’t fi... See more

Company replied

Company details

  1. Insurance Broker
  2. Insurance Agency

Written by the company

Od 2006 roku zapewniamy Polakom mieszkającym w UK profesjonalną obsługę w zakresie ubezpieczeń na samochód, dom, firmę, zdrowie oraz życie.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

I am extremely satisfied and truly…

I am extremely satisfied and truly impressed with the service provided by Mr Krzysztof. He explained everything in a very professional and clear way, and gave excellent advice.

He is a truly outstanding consultant, and I can recommend him with full confidence.

March 25, 2026
Unprompted review
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you! We're pleased to hear that :)

Rated 1 out of 5 stars

Sort the app out

March 20, 2026
Unprompted review
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Please could you accept our request for more information so we can get our branch to contact you. Thanks.

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