Pol-Plan Ubezpieczenia Reviews 5,217

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the service experience smooth and stress-free. Many people highlight the excellent customer service, appreciating the clear explanations, patience, and personalized attention received when choosing insurance policies. Reviewers also find the prices competitive and the overall user experience efficient and reliable. However, some customers were dissatisfied with the pricing, finding that the company's quotes were significantly higher compared to other insurers. A few other people also felt that the assistance provided was non-existent, with one reviewer mentioning being told to seek help elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and helpfulness. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and professionalism of the... See more

Price

Reviewers mention positive feedback about price. Many customers praise the competitive and reasonable... See more

User experience

Users describe positive interactions with the user experience. Many customers report that everything went... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since this isn't my first encounter with Pol Plan, I want to say that they maintain a high level of service. Ten years after my first contact, my opinion of the advisors' competence and flexibility re... See more

Company replied

Rated 5 out of 5 stars

Very nice and professional service. Mrs. Joanna Grzybowska, who helped me with the renewal of my car insurance, as well as Mrs. Katarzyna Sarnowska, who helped with the renewal of my home insuranc... See more

Company replied

Rated 5 out of 5 stars

I would like to share my very positive experience with Ms. Ewa, who assisted me with arranging my car insurance policy. She was extremely kind, patient and professional throughout the entire process.... See more

Company replied

Rated 5 out of 5 stars

I had pleasure to talk to mr Jordan Jurgiel , he has explained everything for me and listened carefully to my needs of my car insurance , I’m extremely happy with policy he got for me , I couldn’t fi... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency

Written by the company

Od 2006 roku zapewniamy Polakom mieszkającym w UK profesjonalną obsługę w zakresie ubezpieczeń na samochód, dom, firmę, zdrowie oraz życie.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Mr Jordan Jurgiel

Mr. Jordan Jurgen was very kind and friendly. He explained and described the car insurance policy in detail.

January 14, 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Perfect

I highly recommend I got a good offer nice cooperation customer service

January 14, 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Full professional

Full professional, helpfull. Assist with all regarding my unfortunate claim.

January 19, 2026
Unprompted review
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Great team

Great team . Very helpful. 100 % recommend PolPlan .

January 19, 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Very friendly service

Very friendly service. The gentleman was thorough and explained everything. He found a great policy. I'm satisfied. Thank you

January 13, 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Very helpful

Very helpful, always sort me problem , I can always call them , always answer my questions, very kind , very recommended

January 14, 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Recommend with a pleasure

It was my easy, friendly and professional experience with Mrs Marta.
I can recommend to anyone who needs with a big pleasure.

January 5, 2026
Unprompted review
Pol-Plan Ubezpieczenia logo

Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

I highly recommend

I've been using this company's services for 13 years and have never been disappointed. They answer all my questions thoroughly and are always willing to help.

December 20, 2025
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

Competent

Competent, professional, friendly service. Reliable information.
Thank you Ewa.

January 12, 2026
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

Rated 5 out of 5 stars

all ok

all ok , quickly and professionally

December 22, 2025
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Reply from Pol-Plan Ubezpieczenia

Thank you :)

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