My wife and I were prepared for a long search to find the perfect sofa and armchair and must admit that we did search around diligently before looking around at your Poltronasofa store. We were reluct... See more
Company replied
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My wife and I were prepared for a long search to find the perfect sofa and armchair and must admit that we did search around diligently before looking around at your Poltronasofa store. We were reluct... See more
Company replied
Mo & Russell just helped us purchase our first sofa as we are moving into our first house. The experience was genuinely the most seamless and enjoyable I’ve ever had. And saved us a silly amount of mo... See more
Company replied
My elderly mum bought a sofa from SCS and one part arrived in a totally different colour. Even the delivery driver flagged it and reported it. Since then it’s been nothing but chasing emails, se... See more
Company replied
We had a great shopping experience at Poltronesofà. Christina was incredibly helpful in guiding us through all the available options to find what best suited our space. She was knowledgeable, patient,... See more
Company replied
Nata a Forlì nel 1995, poltronesofà è diventata oggi il marchio leader in Italia nella vendita di divani e poltrone in tessuto. Da sempre, il nostro obiettivo è garantire ai nostri clienti un prodotto di autentica qualità, interamente italiano, al miglior prezzo di mercato possibile. Puntiamo sulla praticità, oltre che sull'estetica. Disponibilità e capillarità sono i capisaldi del nostro servizio, i nostri negozi sono aperti 7 giorni su 7 con arredatori professionali e preparati, sui quali investiamo costantemente con percorsi formativi periodici.
Italy
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Hi,
I sent email and have not received any reply during some weeks.

Reply from poltronesofà
Unique,best

Reply from poltronesofà
Excellent service and support on showing us the vast model options offered by Poltronesofa in terms of soffas models and fabrics.
Totaly appreciated and recommend to any one looking for a new soffa.

Reply from poltronesofà
Love your products .
Quality is fantastic .
Question …can we purchase a sofa with our own dimensions and still keep the same style

Reply from poltronesofà
Akis made this experience great. He was friendly, helpful and a pleasure dealing with him. Made me not want to leave the store. Hard to find a salesperson of his calibre.
Thank you Akis!!
PS: great sofa purchase too.

Reply from poltronesofà
We went into the store knowing exactly what we wanted. We already own two Poltronesofà sofas, and we decided to replace one as the backrest was causing me some neck discomfort. Our sales consultant, Kylie, was extremely knowledgeable and immediately understood our needs. She guided us through the options that matched our criteria, answered all our questions thoroughly, and offered helpful suggestions without ever being pushy. She also gave us all the time we needed to make our decision. Overall, it was a real pleasure buying from Poltronesofà.

Reply from poltronesofà
Gail took the time to show us the various models and options available that met our requirements. We were able to try several sofas with different leather grades to make our decision on the colour and grade accordingly. She also shared her knowledge and experience on how to care for and maintain a leather sofa. Thanks for your time and availability.

Reply from poltronesofà
Very good customer service. Enjoyed my experience in the shop.

Reply from poltronesofà
We went to see a sofa because we saw that it was with sale ,and exactly when we start seeing the first sofa Maurizio came with a very gentle manner and knows his job very well, which he persuad us which one to choose and we are very happy.

Reply from poltronesofà
The saleswoman Angele was knowledgeable and helped us come to our choice. She offered advice and helped us decide between the two models we liked best

Reply from poltronesofà
We knew what we wanted. One of the items did not have the right price but the sales person discounted those. We hope to receive the couch sooner than 10 weeks.

Reply from poltronesofà
Stavros was excellent, very helpful and cheerful. He helped us find what we need exactly on our needs.

Reply from poltronesofà
exceptional customer service from the lady in the store

Reply from poltronesofà
The salesperson was very helpful, informative and didn't hurry us at all. he answered our questions clearly. it was a pleasure being assisted by Maurizio.

Reply from poltronesofà
The whole process to make an order was so simple purely down to the professionalism patience and courtesy displayed by Andrea Constantinou
You should be very proud of the manor of this young lady
Thank you

Reply from poltronesofà
Dora made it perfect again. Good quality and big variety of materials. Friendly staff and convenient working outs. It’s our second purchase.

Reply from poltronesofà
They explained everything perfectly and was very helpful.

Reply from poltronesofà
Great service and good selection of designs and colours. We have found our perfect sofa and got useful advice from Carlos Jorge. Thanks a lot!

Reply from poltronesofà
the staff were very polite,helpful ,eager to meet our needs after we explained what we were interested in. the whole process was fast and friendly

Reply from poltronesofà
Mihaela was great. She explained everything in English and made us feel welcomed and comfortable.

Reply from poltronesofà
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