Used these bags from this company as our usual supplier was out of stock. Safe to say we have now switched to them as our first choice supplier. Great quality product and good options on shipping (fas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was an absolute pleasure dealing with this company. Had a special request regarding size of the bags required...no problem link sent and I found the exact thing I was looking for. Price was not bad... See more
Company replied
Free samples arrived quickly which really helped us pick what we needed, as we had a relatively unusual use for them which had no solutions online, so having a few different sizes and strengths really... See more
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Great no hassle supplier. We've used Polybags for many years; they're always easy to deal with and always deliver straight away. We will continue to have them as our preferred supplier for the fores... See more
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Company details
- Packaging Supply Store
- Office Supply Store
- Packaging Company
- Packaging Store
- Paper Bag Supplier
- Plastic Bags Wholesaler
About www.polybags.co.uk
Written by the company
About Polybags
Polybags is the UK's number one packaging manufacturer and online retailer.
Founded in 1961, the company still trades today as Polybags but is now part of the PB Group - established in 2023.
We are experienced and our customers trust us because, for over six decades, we have put them at the heart of everything we do, whilst always striving to provide quality products at competitive prices.
With Fast, Free Delivery on all UK orders and our famous no-quibbles guarantee...
Think packaging. Think Polybags.
www.polybags.co.uk
Written by the company
- Fast, Free UK Delivery
- At Polybags, UK orders come with Fast and Free Delivery as standard. We also offer a range of Express Next Day Delivery options for more urgent orders.
- Quality Products, Factory Prices
- Cut out the middleman and buy direct from the UK's leading packaging manufacturer, to get first class products at the lowest prices.
- Millions of Packaging Products in Stock
- Poly bags, plastic bags, polythene film, bubble, postal bags, carriers, mailing bags and envelopes, including a market-leading selection of eco-friendly packaging.
- Boost Your Brand
- Get an instant quote on Printed Carrier Bags or Printed Mailing Bags tailor-made for your business - or any other packaging made to order to your exact requirements.
Contact info
Lyon Way, UB6 0AQ, Greenford, United Kingdom
- 0345 200 2828
- support@polybags.co.uk
- www.polybags.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Impressive
Very easy to use website, flawless ordering and very quick delivery, very satisfied, thank you. Top Supplier
June 1, 2026
Reply from www.polybags.co.uk
Good Morning Neil,
Thank you for your wonderful feedback! We're delighted to hear that you found our website easy to use and that your ordering experience was seamless. It's great to know your delivery arrived quickly and met your expectations. We truly appreciate your kind words and your support, and we look forward to serving you again in the future.
Kindly,
Zack
Always superb quality and super-fast service
Always superb quality and super-fast service. I like the idea that if I am unsure about a particular product they send me a sample to ensure it is just what I want (size, thickness etc) before I buy.
May 29, 2026
Reply from www.polybags.co.uk
Good Morning Angela,
Thank you for your kind review. We're delighted to hear that you're happy with both the quality of our products and the speed of our service. We understand how important it is to choose the right product, which is why we're pleased that our sample service has helped you feel confident in your purchases. We really appreciate your continued support and look forward to helping you again in the future.
Kindly,
Zack
Good product and fast delivery
Good product and fast delivery. Not exactly what I wanted, bag opening is along a long side not at the shorter end, but still did the job fine
May 29, 2026
Reply from www.polybags.co.uk
Good Afternoon Andrew,
Thank you for your feedback! We’re glad to hear the product arrived quickly and still worked well for your needs. We appreciate your note about the bag opening placement, as this helps us improve our product descriptions and future designs. Thanks again for your support!
Kindly,
Zack
The bags are tough and strong
The bags are tough and strong. No problem with ordering or delivery. I use the bags not only for myself but also the events which my club organises. I've been using Polybags for a good few years now and they've never ley me down.
May 28, 2026
Reply from www.polybags.co.uk
Good Morning Graham,
Thank you so much for your continued support over the years. We’re delighted to hear that our bags have proven tough, reliable, and suitable both for your personal use and your club events. It’s great to know that ordering and delivery have always gone smoothly for you as well. Your loyalty means a lot to us, and we truly appreciate your kind feedback!
Kindly,
Zack
Great company to deal with
Great company to deal with . Quite expensive on some products but good quality stuff
May 1, 2026
Reply from www.polybags.co.uk
Good Morning S,
Thank you for your feedback and kind words about our company and product quality. We always aim to provide high-quality products and excellent service, and we appreciate your honest comments regarding pricing. Your feedback is valuable to us, and we’re grateful for your support. We hope to serve you again soon!
Kindly,
Zack
Our initial order failed to be…
Our initial order failed to be delivered. I reported this to the company and a new order was sent out which was received the following day. Amazing customer service. Will definitely use this company again.
May 28, 2026
Reply from www.polybags.co.uk
Good Morning Kim,
Thank you so much for your kind review. We’re very sorry your initial order wasn’t delivered, but we’re glad we could resolve the issue quickly and get a replacement to you the very next day. Providing great customer service is extremely important to us, and it means a lot to hear that you’d use us again. We truly appreciate your support!
Kindly,
Zack
Excellent service and products
Excellent service and products. I requested two free sample bags and they arrived the next day with a little bag of Haribo, a keyring, and a pen. What a lovely little surprise. I think I’ve placed 4-5 orders with them now and wouldn’t go anywhere else for my poly bags.
May 27, 2026
Unprompted review
Reply from www.polybags.co.uk
Good Afternoon,
Thank you so much for your lovely review! We’re delighted to hear you’ve been happy with both our service and products. We always try to add a little extra touch where we can, so we’re glad the Haribo, keyring, and pen made your day! It really means a lot to have your continued support over 4–5 orders, and we’re thrilled to be your go to for poly bags. We look forward to helping with many more orders in the future!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning Philip,
Thank you for the fantastic review! We’re delighted to hear you were happy with both our products and service. Your support means a lot to us, and we look forward to serving you again in the future!
Kindly,
Zack
Easy buy delivered quickly.
May 22, 2026
Reply from www.polybags.co.uk
Good Morning John,
Thank you for your review! We’re glad you found the ordering process easy and that your delivery arrived quickly. We really appreciate your support and hope to serve you again soon!
Kindly,
Zack
Great service
I purchased some large envelopes which were not suitable for my intended purpose and rather than write off the expense, I let Polybags know and offered to return them. They got back to me promptly and reimbursed me the purchase price. I was surprised and pleased at such great customer service. Thank you
May 18, 2026
Unprompted review
Reply from www.polybags.co.uk
Good Morning Nicola,
Thank you so much for your kind review. We’re really pleased we could help and that our team was able to resolve things quickly for you. Customer satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. Thanks again for choosing us!
Kindly,
Zack
Unusual to have such good customer…
Unusual to have such good customer service as this company went out of their way to check whether I had forgotten to finish my order and then it arrived the next day. Thank you keep up the good work.
May 21, 2026
Reply from www.polybags.co.uk
Good Morning,
Thank you so much for your kind words and for taking the time to leave us a review. We’re really pleased to hear that you were happy with both our customer service and the speedy delivery. We always try to go the extra mile for our customers, so it’s great to know it made a difference. Thanks again for your support, and we look forward to serving you again in the future!
Kindly,
Zack
First class service
May 21, 2026
Reply from www.polybags.co.uk
Good Morning Chris,
Thank you for your feedback! We're delighted to hear you received first-class service. We truly appreciate your support and look forward to helping you again in the future!
Kindly,
Zack
Always great service
Always great service. The one time I had a problem with an order Polybags dealt with it immediately. Excellent firm.
May 21, 2026
Reply from www.polybags.co.uk
Good Morning RB,
Thank you for your kind words! We're so pleased to hear you've consistently received great service from us. We’re especially glad we could resolve the issue with your order quickly and to your satisfaction. Your support means a lot to us! We look forward to serving you again soon!
Kindly,
Zack
NO ISSUES
BEEN USING POLYBAGS FOR A NUMBER OF YEARS NOW AND NEVER HAD ANY ISSUES. PROMPT ARRIVAL OF THE GOODS ORDERED AS WELL. WIN WIN ALL ROUND.
May 21, 2026
Reply from www.polybags.co.uk
Good Morning Julie,
Thank you for your continued support over the years! We're delighted to hear you've consistently had a positive experience with both our products and delivery service. Your loyalty means a lot to us, and we look forward to serving you again in the future. A real win-win indeed!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning George,
Thank you for your feedback! We're glad to hear the ordering process was quick and hassle-free, and that you were happy with the product. We appreciate your support and hope to serve you again soon!
Kindly,
Zack
Easy to order
Easy to order, easy to pay and the polly bags duly arrived in excellent condition.
May 20, 2026
Reply from www.polybags.co.uk
Good Morning Peter,
Thank you for your lovely feedback! We're delighted to hear that ordering and payment were straightforward, and that your bags arrived in excellent condition. We really appreciate your support and look forward to serving you again.
Kindly,
Zack
Good products competitive prices very…
Good products competitive prices very fast delivery. Used before and will use again.
May 20, 2026
Reply from www.polybags.co.uk
Good Afternoon Stephen,
Thank you so much for your kind review and continued support. We're delighted to hear that you’re happy with our products, competitive pricing, and fast delivery service. It means a lot to us that you’ve chosen to shop with us again, and we truly appreciate your trust and loyalty. We look forward to serving you again soon!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Afternoon Alex,
Thank you so much for leaving us a review! We're so happy to hear you were pleased with our fast delivery. We appreciate your support and look forward to serving you again soon.
Kindly,
Zack
Have used multiple times
Have used multiple times. Always super speedy service, product quality excellent.
May 18, 2026
Reply from www.polybags.co.uk
Good Morning Suzanne,
Thank you for your continued support! We’re so pleased to hear you’ve been happy with both the speed of our service and the quality of our products. We really appreciate you taking the time to leave a review and look forward to helping you again soon!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Afternoon Nicola,
Thank you so much for your kind review! We’re delighted to hear that your order arrived the very next day and that everything was perfect. Providing fast delivery and a great experience for our customers is always our goal, so it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Kindly,
Zack
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