PontMeyer Reviews 2,309

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 4 out of 5 stars

Delivery was flawless

Delivery was flawless. The delivery guy was very helpful and very skillfully brought the wood right to my door. Some of the wood was slightly damaged, but nothing major at all. Definitely recommended.

December 2, 2023
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Reply from PontMeyer

Dear Jaco van Zyl,

Thank you for your review!

We are very happy to read that our service is as you expect from us.

Kind Regards,

Team PontMeyer

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Rated 1 out of 5 stars

On the website I cannot see the prices…

On the website I cannot see the prices unless I log in or make an account. I don’t want to make an account. Either you want to sell stuff or you don’t.

August 5, 2021
Unprompted review
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Reply from PontMeyer

Dear Bogdan,

Thank you for your review.

This is the way most of the wholesale websites have this setup. If you just put in an email adress and password you can see all of our prices. You won't be troubled by our system and if you would like to delete the account, we can always arrange that there is no more information of you in our system.

Kind regards,

Noëlla
PontMeyer Webshop

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Rated 1 out of 5 stars

I have a renovation company and…

I have a renovation company and yesterday I went to buy firewood for an apartment and asked for something else and I don't speak Dutch, the one who attended us threw us out because he didn't understand me ... that seems very unfair to me ... rude

February 13, 2021
Unprompted review
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Reply from PontMeyer

Dear Virginia,

First of all thank you for your review.

I'm really sorry to hear that you have not been serviced properly at one of our stores. Could you please send me an email to klantenservice@pontmeyer.nl and inform me on which store this was? I can then contact the manager of that particular store and figure out what went wrong.

Thank you in advance.

Kind regards,

Noëlla
PontMeyer Webshop

Rated 5 out of 5 stars

All good

All good, all as promised

December 29, 2020
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Reply from PontMeyer

Beste,

Wat leuk dat u de moeite heeft genomen om een review te schrijven over PontMeyer, hartelijk dank hiervoor!

Ons team en professionals staan voor u klaar en helpen u graag met het realiseren van uw (ver)bouw project. Wij zien u graag weer terug op onze website of in één van onze 48 vestigingen.

Wij wensen u veel plezier met uw aankoop & succes met klussen.

Met vriendelijke groet,

Noëlla
PontMeyer Webshop

Rated 5 out of 5 stars

Good service

July 17, 2018
Unprompted review
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Reply from PontMeyer

Geachte heer, mevrouw,

Hartelijk dank voor uw review. Fijn om te lezen dat alles naar wens is verlopen.
Wij zien u graag terug bij PontMeyer.

Met vriendelijke groet,
Danique van de PontMeyer webshop

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Rated 4 out of 5 stars

Products Ok but delivery to be…

Products Ok but delivery to be improved, I was waiting all the morning for delivery

April 14, 2018
Unprompted review
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Reply from PontMeyer

Dear Mr Marc,

Thank you for your review. Nice to read that you are satisfied with the quality of our products. In the ordering process, you can click, a day in advance to receive a time frame by e-mail and you can click the phone to be called 30 minutes in advance, this can ensure that you do not have to wait all day.

We would like to see you back at PontMeyer.

Sincerely,
Guido PontMeyer Webshop

Rated 4 out of 5 stars

bestellen via de website ging perfect

April 5, 2018
Unprompted review
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Reply from PontMeyer

Geachte heer, mevrouw,

Hartelijk bedankt voor uw beoordeling. Goed om te lezen dat het bestellen via onze website zo goed is gelopen.

Wij zien u graag terug bij PontMeyer.

Met vriendelijke groet,

Guido van de PontMeyer Webshop

Rated 5 out of 5 stars

in één woord perfect

March 15, 2018
Unprompted review
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Reply from PontMeyer

Geachte heer de Waal,

Hartelijk dank voor uw review over PontMeyer. Fijn om te lezen dat alles naar wens is gelopen. Wij zien u graag terug bij PontMeyer.


Met vriendelijke groet, Danique van de PontMeyer Webshop

Rated 5 out of 5 stars

5m planks

Great product. Fair price. Fast and efficient delivery. Recommended.

December 28, 2017
Unprompted review
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Reply from PontMeyer

Dear mister Poli,

Thank you for your review.
We would like to see you back at Pontmeyer.

Kind regards,

Danique from the Webshop

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Rated 5 out of 5 stars

Very professional

November 2, 2017
Unprompted review
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Reply from PontMeyer

Geachte heer Benson,

Hartelijk dank voor u mooie review. Wij vinden het fijn om te horen dat alles naar wens is verlopen.
Wij zien u graag terug bij PontMeyer.


Met vriendelijke groet,
Monique van de Webshop

Rated 5 out of 5 stars

Top service!

August 29, 2017
Unprompted review
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Reply from PontMeyer

Geachte klant,

Hartelijk bedankt voor uw beoordeling.

Wij hopen u door deze positieve ervaring met PontMeyer nogmaals te mogen verwelkomen in onze webshop of in een van onze vestigingen.

Met vriendelijke groet,

Anita van de PontMeyer Webshop

Rated 5 out of 5 stars

Top service

Top service!!

July 25, 2017
Unprompted review
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Reply from PontMeyer

Geachte meneer,

Hartelijk bedankt voor deze mooie beoordeling.

Wij hopen u nog vaker te zien bij PontMeyer!

Met vriendelijke groet,

Danique van de PontMeyer Webshop

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