I have used pooch and mutt for a couple of years now and would recommend it and it certainly helped my old dogs digestion etc. However I have noticed that the wet food has contained more and more je... See more
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Review summary
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Delivers really quickly, outer box can sometimes be a little damaged but nothing inside impacted
Delicious treats that my dog loves, which dont break the bank
Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... See more
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Company details
Written by the company
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Contact info
United Kingdom
- www.poochandmutt.co.uk
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Always great - been using for 5 years.
Always great! Have been using pooch and mutt for 5 years now and consistently great food, treats and customer service.
July 10, 2026
Unprompted review
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We absolutely love Pooch & Mutt high…
We absolutely love Pooch & Mutt high quality food and treats that my dogs love! Clear labels and ingredients! Lots of ranges to fit every dogs needs🐾
August 15, 2026
Unprompted review
Just tried the pooch and mutt new hemp…
Just tried the pooch and mutt new hemp oil and my dog loves it. We have a very active Jack Russell who gets super anxious at loud noises so naturally thought this oil would be perfect as it’s from the calm and relaxed range. Tried it for just over a week now and it already seems to be working. Our dog isn’t as reactive to certain things as he was before. Looking forward to seeing what long term benefits this does to.
August 15, 2026
Unprompted review
Quick reply from Nadia with clear
Quick reply from Nadia with clear, concise advice. My puppy loves pooch and mutt and I am very grateful there is good customer service too. Very happy.
August 14, 2026
Unprompted review
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Honestly amazing customer service
Honestly amazing customer service, there was a mistake in delivery and I emailed them, they were on it immediately! I got everything I needed.
I had to cancel an order after it was placed and almost delivered, they immediately responded and had the driver return it!! Insane dedication, I am so grateful honestly from my experience, amazing company
August 14, 2026
Unprompted review
Love pooch&mutt for all things dog food…
Love pooch&mutt for all things dog food and treat related. We buy all our dry, wet, treats and additional items from them! Would highly recommend!
August 14, 2026
Unprompted review
Fast delivery
Fast delivery, never had issues with courier etc. products are always 10/10
August 14, 2026
Unprompted review
We love pooch and mutt
We love pooch and mutt, always have a great range of different foods & flavours available along with different treats!
Quick delivery & the team are always so helpful
August 13, 2026
Unprompted review
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Great for dogs food and cats now too
Fast delivery and great choice of food for dogs and loving they now have cat food too 😋
August 3, 2026
Unprompted review
I have to agree with other customers…
I have to agree with other customers ref the subscriptions, it’s haphazard and works only for them, my first subscription arrived with no problems, 2nd one I paid for they then said they didn’t have it available (no alternatives offered or email contact) just you’re not getting it! A few weeks later (after I’ve subscribed with a different company, Omni) I get and email on a Sunday evening saying thanks for my order, monies taken out of my bank account and obviously too late to cancel. I emailed them that night but the food was delivered on Monday, got an email from them on Tuesday saying reject the parcel when it comes!! Told them I want to return it, they say they’d sent me a reminder email, here’s the fun part, they send their emails at 3am in the morning and then have proof it’s been delivered therefore I am liable for the returm postage cost on. 2 x 12.5 kg bags of food 🤬🤬🤬🤬 absolute scammers, avoid at all costs.
August 12, 2026
Unprompted review
Reply from Pooch & Mutt
We're really sorry this experience has left you feeling so frustrated, and we understand how upsetting it can be when an order arrives after you've already made alternative arrangements for your dog's food.
We would, however, like to clarify that we remained in contact with you throughout and provided a free returns label for the unwanted order. When the food was temporarily unavailable, we also provided instructions and a restock date, so you were aware of when the product was expected to become available again.
We are always on hand to help at anytime, please do reach out.
Jess
Fussy dog rates them 10/10
My dog is super fussy and he absolutely LOVES pooch and mutt treats. I’ve recommended them to all my friends and family because not only do they offer treats for dogs they also have cat treats too as well as accessories and toys. Their Instagram page is very responsive and I will be continuing to buy their products. Their delivery is very quick too 😊
August 12, 2026
Unprompted review
The new hemp oil is brilliant!
The new hemp oil is brilliant!! I love seeing the new products that Pooch and Mutt are bringing out - plus my 3 dogs and 1 cat love all of their products!
August 12, 2026
Unprompted review
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After months of trying to find a food…
After months of trying to find a food that suits both my dogs with health issues, we finally found it with the calm and relaxed food. My boys are calmer and far more focussed when training and I put it all down to the fantastic standard of food.
August 11, 2026
Unprompted review
Absolutely adore pooch & mutt…
Absolutely adore pooch & mutt products!! Our puppy loves them, so they're great as training treats
August 12, 2026
Unprompted review
We love pooch and mutt
We love pooch and mutt! Sully out Golden retriever loves their calm and relaxed dry food and also loves the skin and coat meaty treats. Also the delivery is so quick!!
August 12, 2026
Unprompted review
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Had an undelivered issue and Nadia…
Had an undelivered issue and Nadia dealt with my enquiry in a timely and customer friendly manner. Really impressed and appreciative of the personal touch which included a free re delivery.
Would highly recommend the company for that reason - plus have been a long time buyer if their excellent dog products too!
August 11, 2026
Unprompted review
Highly Recommend
I have been using Pooch & Mutt for years now and it is such a great brand really good customer service and great with deliveries always come quickly. Would highly recommend their products my dogs love them!
August 11, 2026
Unprompted review
We love Pooch and Mutt
We love Pooch and Mutt, they have such a variety to choose from and the ingredients are carefully selected to support our dogs health!
July 1, 2026
Unprompted review
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