Pool Table Guy Reviews 77

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Rob was great from beginning to end..he did exactly what he said he would do and was very knowledgeable about pool tables..we couldn't be happier..we highly recommend him! His son was a good helper to... See more

Rated 5 out of 5 stars

From start to finish, my experience with Rob was first class! We had a 7x9 Brunswick Metro table to assemble and recover in our garden room after a move. Rob responded quickly with estimates and recom... See more

Rated 5 out of 5 stars

Needed an old pool table relocated & recovered. Found Robert via the net and arranged a time. He came around promptly and had the table moved with minimal fuss and then returned to complete the reco... See more

Rated 5 out of 5 stars

I must say the service was outstanding. Rob fully renewed our pool table and the pulled out all the stops when changing the cloth. He didn’t rush the service and made sure everything was spot on befor... See more

Company replied

Company details

  1. Repair Service

Written by the company

My name is Robert Bondi and I have been in the pool and snooker repair trade for 10 years. I bring with me a wealth of previous experience in the amusement machine industry as a service technician, pool and air hockey table restorer and fitter. Having trained under one of the most established pool and snooker restorers then working for one of the biggest pool table and amusement game suppliers in the UK, I felt ready to establish my own business. Since operations began six years ago, I have serviced myself over 1000 pool and snooker tables all around the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

Refurbishment of our community pool table at Emmaus Lambeth, homelessness charity in South East London

Recently we were very fortunate to have our community pool table refurbished by The Pool Guy. He was very professional and always had time for questions. He explained everything that needed doing in detail. Above all, he carried out a superb job which has given our table a whole new lease of life, as it was a very tired aging and damaged table, but it was still loved and used regularly. Now not only looks the part but plays so well. Along with this, he was kind enough to donate us a brand new set of balls and a box of chalk. Also it's worth adding that he was extremely respectful towards the current Covid-19 rules.

On behalf of all of us current Companions, and I'm sure future companions as well, thank you from everyone at Emmaus Lambeth!

February 22, 2021
Unprompted review
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Reply from Pool Table Guy

Thank you and I wish you all the best with the table.

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Rated 5 out of 5 stars

Table move

I needed to move my pool table by a few feet from its location. I contacted Robert who was very accommodating and could do the job that day, at a cost I was happy with. Robert was punctual, friendly, very professional with his communication and workmanship and even gave me some free accessories as well as advice on the cloth. Highly recommended and will definitely use his services again whenever necessary.

February 21, 2021
Unprompted review
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Reply from Pool Table Guy

Thank you for the review.
I am glad you are happy with my service.

Rated 5 out of 5 stars

Great service - Thanks Robert.

Robert was very professional throughout the process and did a fantastic job on the day.

January 23, 2021
Unprompted review
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Reply from Pool Table Guy

Thank you Greg and I wish you all the best with the table.

Rated 5 out of 5 stars

Perfect Job and Service

We are very pleased with the quality of the service provided! The table looks amazing and the service overall was perfect. We could not have hoped for a better Job! Thank you so much!

Highly recommended to anyone!

January 18, 2021
Unprompted review
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Reply from Pool Table Guy

Hi Musty,
Thank you for your kind words. It was a pleasure meeting you and being able to make the already beautiful table look even better.

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Rated 5 out of 5 stars

Great service from the Pool Guy

Robert did a first class job in recovering our pool table. He was professional, courteous and good value for money. I wouldn’t hesitate to recommend the Pool Guy. First class 😀

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, great value. Table is now looking back to new with replacement pockets, rubbers and cloth. We had a leak the night after and the table got drained with waste water but with some form of resin on the cloth there were no marks. Top service, too man

September 26, 2020
Unprompted review
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Reply from Pool Table Guy

Thank you for your review Neil and I am glad the table survived the leak. The Elite Pro has a coating on it called Spillguard. As you can see it works as the name suggest.

Rated 5 out of 5 stars

What a great guy

What a great guy. Came round to inspect my pool table I am selling. Very knowledgable and trustworthy. Really couldn’t fault Robert. 100% recommended.

August 24, 2020
Unprompted review
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Reply from Pool Table Guy

Thank you Alec and all the best selling the table.

Rated 5 out of 5 stars

Pool table

Thank you for the great job of recovering the pool table today. You done a fantastic job. Clare

August 19, 2020
Unprompted review
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Reply from Pool Table Guy

Dear Clare,

Thank you for your review and I hope the kids will have lot of fun with the table.
Robert

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Rated 5 out of 5 stars

Re-cover Pool Table.

Pool Table Guy was pleasant and courteous.Our table looks and plays like new.I am totally satisfied with the completed job. Thanks!!

August 4, 2020
Unprompted review
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Reply from Pool Table Guy

Thank you Manju.
I am glad I could do this for you. You have such a great family and it made the job even more enjoyable.

Rated 1 out of 5 stars

Had my snooker table recovered and the…

Had my snooker table recovered and the pocket leathers redone. What a mess. He cut the pocket leathers all wrong so one side is much smaller than the other. Looks worse than it sounds. He used a drill to re screw the side panels on and he’s ruined the side panels where he must have slipped. He’s ruined one of the runners. Unbelievable. Very disappointed

July 29, 2020
Unprompted review
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Reply from Pool Table Guy

Hi Sam,

I am sorry you had a bad experience. I would have appreciated if you contacted me before leaving a bad review so I could have rectified the issues raised or even better, telling me all these before I left your house. My policy includes 30 days on-site warranty so I find it unreasonable to leave a bad review without giving me an opportunity to rectify any issue you may have. Regardless, thank you for the review, I appreciate it.

Rated 5 out of 5 stars

One stop shop!

Robert is a very skilful and a pleasant man. He came on time, he changed the cloth on my 9 ft American pool table. He did a cracking job for reasonable price.. I will of course use his services in the future and recommend it anyone.

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Needed an old pool table relocated &…

Needed an old pool table relocated & recovered. Found Robert via the net and arranged a time. He came around promptly and had the table moved with minimal fuss and then returned to complete the recovering. Jobs done in a timely and professional manner.

A little on the expensive side but quality does cost.

July 20, 2020
Unprompted review
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Rated 5 out of 5 stars

Robert was superb-reclothed and cushions

Robert was superb, from the first contact all the way through. The quality of craftsmanship at such a reasonable price. Thrilled with what he has done-taken a pool table that was on its side in my garage for 18 years and got it back to glory-thank you!! Couldn’t recommend enough

July 14, 2020
Unprompted review

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