RUN AWAY! Since June 2025 I've been battling with this company to cancel. This is a fraudulent company without human responses and based overseas. Even when you follow the protocol of canceling as the... See more
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Very bad customer service. Tried to cancel last year and asked for a refund because I'm not happy with it, and they just said they cannot do anything as it is a completed transaction but, the 14 day t... See more
This is the most user un-friendly, useless website and app I have ever used, even with the pro paid version. Free Chatgpt version is much more useful and can get more done then this utter rubbish. T... See more
POPAI seems to be another one of those companies whose business model is to get a hold of your CC and then start charges while simultaneously ignoring attempts to cancel account during trial per... See more
1.3
Bad
55 reviews
No history of asking for reviews
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Scam company
Scam company, masked as chat gpt4 on Google. They took £55 from my account as a trial period and then another £79 for no reasin
June 17, 2025
Unprompted review
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Cannot cancel subscription
I tried to cancel my subscription but cannot do so.
May 6, 2025
Unprompted review
Bad experience and service
I subscribed to PopAi's services and was charged $99.9 USD with my authorization but i mailed PopAi and explained that a don't want it's services anymore.
I attempted to cancel the renewal by following their instructions, but their platform is extremely confusing and not user-friendly. When I contacted customer support, I did not receive a timely or clear response. Additionally, they do not provide a straightforward way to remove credit card information from the platform, which further raises serious trust issues.
I had to initiate a chargeback with my bank to protect my money. I do not recommend PopAi
April 17, 2025
Unprompted review
STAY AWAY!!!!!! SCAM!!!!!!!!!
There is no way to cancel your trial subscription PopAi also known as INAI PTE. LTD. is a scam! STAY AWAY
February 9, 2025
Unprompted review
Scam! Service Sucks and they won’t cancel free trials! Beware!
I cancelled 20 minutes after enrolling in a free 7 day risk free trial period because the service was terrible. ZERO instructions on how to cancel so thankfully I found the terms and conditions and the instructions said to cancel by emailing them at their email provided. I did this making it clear I wanted to cancel. They provided insane steps and questionnaires to answer which I immediately did. NO confirmation or anything of cancellation once you jump through their hoops, but I was sure it cancelled. Their email even says “if the option disappears you’re either in the wrong account or it’s cancelled.” Ya, that’s the level of scammers we are dealing with. No options to confirm? Sure… just wait till they charge your card. Well, the option wasn’t there anymore so yay! It was cancelled. Nope. Charged me nearly $100 about 7 days later and then refused to reply for days until I finally got a response saying nope no refunds- even though I have email proof of my cancellation as per their TOS. I initiated a chargeback with my bank and it looks like I’m nowhere near the only one who has.
February 20, 2025
Unprompted review
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Enrolled for 7 day trial
Enrolled for 7 day trial. Could not find where to cancel the trial so I contacted support. By the time they responded the 7 day trial expired and they charged my credit card. I consider this a scam and would never go near this place again
February 24, 2025
Unprompted review
Horrible product
Horrible product. Scam. You have to email them to cancel subscription.
and then they don't even cancel it. They send you a questionnaire to fill out and then follow some weird step by step process to cancel. This should be illegal
Horrible money grab.
December 25, 2024
Unprompted review
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