Poparide Reviews 318

•

4.4

Transportation Service

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use, efficiency, and reliability, highlighting it as an excellent and affordable alternative for inter-city travel, especially compared to other transportation options. Many people appreciate the community aspect of the service, finding both drivers and passengers to be friendly, respectful, and professional, which contributes to a safe and comfortable travel experience. The platform is also valued for helping drivers share fuel costs and meet interesting people. However, some customers also noted occasional negative experiences, such as issues related to payment processes or adherence to platform policies. A few reviewers mentioned issues with account suspension without clear reasons, and some reported poor communication or unpunctual drivers, leading to inconvenience. There were also isolated instances of unprofessional behavior from drivers, and some users found the service fee to be a bit high relative to the ride price.

What people talk about most

User experience

Customers consistently note positive experiences with user_experience. Reviewers frequently praise the app's... See more

Application

Reviewers mention positive feedback about the app, highlighting its user-friendliness and ease of use for... See more

Service

Consumers find service to be positive, often describing it as efficient, social, and reliable. Many reviewers... See more

Staff

Users describe positive interactions with staff. Many reviewers praise drivers for being punctual,... See more

Price

Customers had positive experiences with price, often describing it as affordable, inexpensive, and a... See more

Based on these reviews

I have been using the app since last 2 years for both, looking for a ride and sharing my own rides. Convenience of booking, safe, and most of the time I had been able to find a ride. 100% recommend u... See more

Company replied

Poparide has really helped me get back home often (from Ottawa to Toronto) since the Greyhound shut down. Train prices are through the roof so this is an affordable alternative. I've also made a compl... See more

Company replied

When I was living in Canada I used to employ Poparide as a passenger. My first trip was from Ottawa to Toronto with a kind French guy in a brand new Mercedes. After that, I had several sucessful... See more

Company replied

Company details

Transportation Service

Written by the company

Poparide is a carpooling platform used by over one million members to share rides between cities across Canada. Whether you’re commuting for work, heading to school, or planning a weekend getaway, Poparide helps you travel affordably and reliably. We verify every driver’s licence, display ratings and reviews for both drivers and passengers, and use a secure online booking system with upfront pricing—so you always know what to expect. Our friendly support team is available 7 days a week to help whenever you need it. Download the app on iOS or Android, or book directly from the Web. With Poparide, you can feel confident every step of the way.

Contact info

Canada
www.poparide.com

4.4

Excellent

318 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Kangaride

www.kangaride.com

2.9

(3)

The golden bus

goldenbus.ca

4.3

(9)

Ankhway

ankhway.com

4.4

(5K)

Super.com

super.com

4.3

(53K)

Guns.com

guns.com

3.9

(4K)

Shapellx

shapellx.com

(49K)

Missive

missiveapp.com

4.8

(158)

Wheelzy

wheelzy.com

4.7

(78K)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jan 20, 2026

Highly Recommended for Commuters! ⭐⭐⭐⭐⭐

I’ve been using Poparide as a driver for several trips, and it has been a total game-changer for my commutes to other cities. Unlike traditional ridesharing, this feels much more like a community.

I’ve met some incredibly interesting and respectful people. The profile/review system makes me feel safe about who I’m picking up.

It feels great to fill the empty seats in my car and reduce my carbon footprint while offsetting my travel costs.

If you’re driving between cities anyway, there is literally no reason not to use Poparide. It’s efficient, social, and reliable!

January 19, 2026

Unprompted review

Reply from Poparide

Jan 20, 2026

Thanks for your wonderful comments! We're thrilled to hear that Poparide is helpful to you. Safe travels from the team! 🚀

Jan 19, 2026

January 11, 2026

Unprompted review

Reply from Poparide

Jan 12, 2026

Hi Tekk,

We're glad to hear this! 🤩

Safe travels.

Jan 12, 2026

Expertise,convenient,dedication

Expertise,convenient,dedication, time oriented,and trustworthy.

January 3, 2026

Unprompted review

Reply from Poparide

Jan 12, 2026

Thanks for your comments, Boniface!

We appreciate you being part of the community 🚗✨

Jan 7, 2026

Unresponsive

Unresponsive. To contact pop a ride was a big challenge. No phone to contact the driver too. Wasted my time and missed my chance to travel today. Sad that pop a ride will allow such a fellow to deceive would-be riders.

January 6, 2026

Unprompted review

Reply from Poparide

Jan 7, 2026

Hi there, we’re sorry to hear you had trouble reaching the Support Team at Poparide.

We are always available at support@poparide.com. Please send us a message with your booking details and any additional context so that we can follow up as soon as possible.

In the meantime, here are our general booking guidelines to help ensure a trip is secured:
https://support.poparide.com/en/articles/9704459-how-to-book-on-a-posted-trip-as-a-passenger

Thank you for taking the time to share your feedback. We look forward to hearing from you and helping resolve this.

Jan 6, 2026

I was impressed by the app's ease of…

I was impressed by the app's ease of use and the professionalism of the drivers.

Time and cost efficient.

January 2, 2026

Unprompted review

Reply from Poparide

Jan 6, 2026

Thanks for sharing your experience and for the 5-star review! 💚 We enjoy bringing people together and making travel easy and affordable.

Jan 5, 2026

I love Poparide

I love Poparide. The app is easy to use and I love meeting new and great people. It helps with petrol and I’m helping others with a ride who probably wouldn’t have any other option for transport to get to where they need to go.

January 5, 2026

Unprompted review

Reply from Poparide

Jan 6, 2026

Thank you so much for this, it really means a lot to us. We’re grateful to have you as part of the Poparide community 💛

Jan 5, 2026

Really really fortunate to have such an…

Really really fortunate to have such an application, with less availability of public transport, it feels like a blessing! I have driven and have been a passenger. Connects trust worthy people, would really recommend this application.

January 4, 2026

Unprompted review

Reply from Poparide

Jan 6, 2026

Thanks for your wonderful comments! Thank you for sharing your experience and also the seats in your car. Travelling can be more fun if you share it with someone! 🤩 We're glad to have you as part of our community.

Jan 4, 2026

Should be used and known by more people

Good service. Good app. Easy to use. Should be more known

January 4, 2026

Unprompted review

Reply from Poparide

Jan 4, 2026

Thanks so much for the kind review! 😊 We’re really happy to hear you’ve found the app easy to use. Sharing Poparide with friends helps our ridesharing community grow.

Safe travels 🚗💚

Jan 3, 2026

Awesome app for drivers and passengers

January 3, 2026

Unprompted review

Reply from Poparide

Jan 3, 2026

Thank you so much for the feedback! It’s awesome to know Poparide is working well for both sides of the community. Thanks for being part of it, and we hope to see you on many more trips!

Jan 2, 2026

It is the best app for covoiturage

It is the best app for covoiturage, because it allways save me for my all travell , and i would use this app all my life for my travelling

December 31, 2025

Unprompted review

Reply from Poparide

Jan 2, 2026

Thank you so much for the kind words! We’re really glad Poparide has been helpful for your travels, and we truly appreciate your support 🙌

Dec 31, 2025

December 28, 2025

Unprompted review

Reply from Poparide

Dec 29, 2025

Thanks for your great rating! Happy travels. 🚗

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look