Poppers Aromas Reviews 41

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I thanks a lit for the great service I received. I am actually a loyal customer since few years. In the last case, unfortunately the UPS delivery company lost my parcel, it's never been found. Poppers... See more

Rated 1 out of 5 stars

DO NOT, I REPEAT, DO NOT WASTE YOUR TIME AND MONEY ON THIS ABSOLUTE JOKE OF A WEBSITE! I made the mistake of placing 4 orders through their page, and NONE of them cleared customs. I expected some semb... See more

Company replied

Rated 5 out of 5 stars

I've been using these guys for nearly 3 years and I've never had an issue with their products. Always arrived really quick (to UK) with tracking number. I only use them because you cannot get genuine... See more

Company replied

Rated 4 out of 5 stars

Updating my review as the company did eventually get in touch with a solution - updating their response time on their automated email response might assist in future. Order placed on 22 Jan not r... See more

Company replied

Company details

  1. e-Commerce Service

About Poppers Aromas

Written by the company

Poppers Aromas is an e-commerce website specialised in selling poppers online.

Founded in 2005, Poppers Aromas is now a leader in the poppers market worldwide. On our website, you will be able to find sex boosters, poppers accessories and more than 90 Poppers references.

Get the best quality poppers at the best price

On Poppers Aromas, be confident that you will find something for every occasion and desire. Bottles from 10 to 30ml of the strongest formula!

Choose the best aromas from the best brands: Everest Aromas, Jungle Juice, Rush, Amsterdam, Blue Boy, Amyl, Lockerroom, Jolt, among others.

Security & Privacy

Poppers Aromas guarantees a secure platform, for you to buy online safely. We respect your personal data scrupulously, so they will never be sold to third parties or used for purposes other than those established on our website. You can unsubscribe from our database at any time.

Fast Discreet Delivery

As we know our customers' privacy is essential, we always pack our products in a safe and anonymous way. Our parcels are sent with no mention of what's inside, nor our website name.

Fast delivery in Europe & Worldwide! Our parcels are sent within 24-48 hours after placing an order.

If you ever need assistance or advises, our customer service is at your disposal. You can contact us at +44 20 3445 5897 or contact@poppers-aromas.eu.




Contact info

3.2

Average

TrustScore 3 out of 5

41 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great unexpected service.

I thanks a lit for the great service I received. I am actually a loyal customer since few years. In the last case, unfortunately the UPS delivery company lost my parcel, it's never been found. Poppers Aromas kept their interest in the subject in every step. Even they send me my purchase again. Great service. I deeply recommend.

April 13, 2026
Unprompted review
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Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the delivery speed and service. I have spent €170 for nothing. I placed my order on January 5th with the expectation that I would receive it by January 7th or 8th at the latest.

As of today, January 9th, I still have not received my items. I explicitly informed your team that I would be leaving Rome on January 9th. If delivery within that timeframe was not possible, I should have been notified in advance. Since I am leaving today and the package has not arrived, I need an immediate solution regarding a refund or a redirect

January 9, 2026
Unprompted review
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Reply from Poppers Aromas

Hello,

We are sorry to hear that there may have been a problem during the delivery of your order.
If contacted, our team would have informed you that, on average, shipping to Italy takes 5 days.

Please do contact us at contact@poppers-aromas.eu with your order reference, and we will of course, look into the situation and help provide a solution.

Kindest regards,
Poppers Aromas Team

Rated 2 out of 5 stars

Can't sign up/order because my country is not on the dropdown list.

Can't sign up/order because my country is not on the dropdown list.
I am from Turkey, and I wanted to purchase from this site but in the Country section I don't see any Turkey option. Please expand your supported countries.

October 26, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you for your review, though the 2 stars may be a bit harsh considering that you have not tried our services or products.
Unfortunately, at the moment, we can't deliver to Turkey due to an import challenge.
We apologise for the inconvenience and sincerely hope this situation will change in the future.

Best regards
Poppers Aromas Team

Rated 5 out of 5 stars

First order

First order with them, had a few questions which were answered by email. Order arrived well packaged, Loved the products , will definitely be ordering again !!

September 26, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you very much for your feedback!
We hope to see you soon at www.poppers-aromas.eu.

Best regards,
Your Customer Service Team

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Rated 1 out of 5 stars

Tricky advertising

The website said they would cover all taxes and duties for international orders. However it’s not the case. I was billed for import duties.

Contacted their representative and I was told that I should keep up to date with the tax regulations of my own country.

I wouldn’t buy from them anymore, for those who want to buy from a company who knows what they are doing, go to Euro-poppers.de

September 23, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,

As explained by our customer service team, and in reply to your other reviews, our website does not indicate this.
We are sorry that your local customs billed you for import duties. As we know that your country applies import taxes, when checking out, a message will have informed you of this for parcels over a certain amount.
Our Terms and Conditions clearly specify: Poppers Aromas will not be held liable for rates, the destination countries' Import taxes, or any type of additional duties, surcharges or fees that your country or local postal system may charge you in addition to what you have already paid in shipping.

Thank you for your understanding,
Best regards,
Your Poppers Aromas Team

Rated 1 out of 5 stars

Scam website.

Scam website.. I ordered and never received my order and when I ask for refund they say only when we received back your order and they never received it for over a month now, if they even sent in the first place.
Don’t waste your time and Money!

August 4, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Indeed, in some cases, our terms and conditions require for the parcel to be returned to us in order for us to process a refund, but our customers are always provided with an explanation and solution. Sadly we do not have access to your order number or your email address via this review. We are not automatically notified when a parcel is returned to our premises, so please contact our customer service again at contact@poppers-aromas.eu with the parcel's references so that they can provide an update and a solution.
Kindest regards,
Your Poppers Aromas Team

Rated 5 out of 5 stars

Great supplier lots of choice

I've been using these guys for nearly 3 years and I've never had an issue with their products. Always arrived really quick (to UK) with tracking number. I only use them because you cannot get genuine Amyl based poppers in the UK. I've tried to use UK based suppliers but i find their products are not as potent, not as described or the quality is terrible and expensive!
I'll continue to use these guys.

August 7, 2025
Unprompted review
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Reply from Poppers Aromas

Hello, Thank you very much for your positive feedback. We're delighted you like our amyl poppers. Have fun and see you soon!
Your Poppers Aromas Team

Rated 5 out of 5 stars

Best services

I was amazed by the customer service. My first shipment got stuck in my country's customs, but the support team went above and beyond to help me. They sent a replacement package and even updated my delivery address. Communication was smooth and incredibly supportive.

The product was genuine and good.

June 6, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you very much for your feedback. We hope to see you soon!
Your Poppers Aromas Team

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Rated 1 out of 5 stars

YOU GUYZ ARE HOMOPHOBIC

Truspilot team's ARE HOMOPHOBIC You censored my message to gave my opinion on this website . What do you think? That poppers is Disney? No, poppers is a drug for getting high! You're homophobic for censoring my message!

May 26, 2025
Unprompted review
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Reply from Poppers Aromas

Hello Francks,
We don't know what your first review was, and we are sorry if Trustpilot chose not to publish your message.
Of course, we don't censor anyone since all our customers receive a feedback invitation through our partner eKomi.

If something went wrong with your order, we invite you to contact us at contact@poppers-aromas.eu or share the order reference in your comment so we can provide a suitable answer and solution.

Kind regards,
Your Customer Service Team

Rated 1 out of 5 stars

Great delivery in the past but the…

Great delivery in the past but the postcode they placed on my item was incorrect now its lost the RM system and Im unable to get it

April 15, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Please send us an email with the order reference or the email address you used to place your order, so we can investigate the issue and offer a solution.
If the problem is on our end, we will gladly dispatch a new parcel at our expense promptly :)

Looking forward to hearing from you,
Your Customer Service Team

Rated 5 out of 5 stars

Best online poppers company

One of the best Online poppers retailers. I have done a few orders now over the years. ALL my orders have arrived without any problems. Never have I received a broken, cracked or opened bottle. They packaging they use are much better now with Bubble wrap and special containers. They honour their loyalty system and do a couple of specials during they course of the year. Sign up to the newsletter to get those specials!

February 25, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you very much for being a loyal customer and for your positive feedback.
We hope to see you soon at Poppers Aromas.

Best regards,
Your Customer Service Team

Rated 5 out of 5 stars

Very responsive customer support! Quick and hassle free communication

I’ve been buying Poppers from Poppers Aromas for about a year now and I always loved how quick and easy the process is with them. Poppers are very good and have never failed me. Delivery is also always quick and the products are delivered in discreet, tight, sealed, and cushioned boxes. I have never received leaky bottles from this company!

Last December, I made an order which I hoped and expected to arrive in early January. But alas, they never arrived. That was a big order, too so I had to contact their customer support for the first time. Sent an email last week and they replied within the day! Investigation happened quick and hassle-free and after just about a week, I have finally received my aromas today - all intact and delivered with care! I’ve always been a fan of their line up but now I’ve just become a loyal fan. Don’t think I’ll ever try other shops again for my aroma needs. :)

February 24, 2025
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you for taking the time to share your experience with us and for being a loyal customer. See you soon. :)
Best regards, Your Customer Service Team

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Rated 1 out of 5 stars

This website is a total scam - no delivery and no refund

This website is a total scam. I never received my order, they tell me it's because of customs and promise a refund within a week. A year has gone by and I followed up 3 times but no one responds. I finally wrote from a different email address and they finally responded saying they changed their mind about the refund and thats the reason they ignored me this whole time. What kind of service is that?? very disappointing.

December 18, 2024
Unprompted review
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Reply from Poppers Aromas

Hello,

I deeply regret this frustrating situation.
When customs rejected your package, my colleague at the time didn't mention we needed to wait for the parcel to be back intact to process a refund.
Sadly, customs destroyed it, and she didn't follow up which we regret. As I explained in our conversation, that person is no longer in the company because of such errors.

We read and answered your recent message a year later, but as we told you, we never received any of the previous emails you mentioned. We completely regret this situation, but we have never told you we ignored you because we didn't want to refund you; we did explain exactly as we did here that your messages were not received.

We hope we'll have the chance to dispatch products to your destination in the future.
Best regards,
Your Customer Service Team

Rated 5 out of 5 stars

Package Lost and Found

My package was mis-shipped by the carrier. Customer service {Lucy} tracked it down quickly and resent it to me. Then the USPS lost the package in Memphis, again Lucy tracked it and got it delivered in 3 days.

December 4, 2024
Unprompted review
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Reply from Poppers Aromas

Thank you for your patience and feedback. We’re glad to hear that you received your order!
Best regards,
Your Poppers Aromas Team

Rated 5 out of 5 stars

This is an absolutely great company…

This is an absolutely great company with an excellent service! Yes, I had to wait for an answer for about 5 days what they warn about, but immediately solved all the problems! Local post has been losing the parcel for the second time, which is very sad! But I always get a second parcel without paying a cent! Thank you so much !!! This is a very reliable and serious store! I recommend from the heart !!!

December 15, 2024
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you very much for your positive feedback. We hope to see you soon at Poppers Aromas.
Best regards, Your Customer Service Team

Rated 4 out of 5 stars

Company has always sent quality…

Company has always sent quality product. I’ve ordered five times and all successful. Shipping comes in quick and have had no problems with customs. Only order 6 or so bottles and you should clear customs. Only problem I’ve ever had was a bottle that slightly leaked otherwise everything was great. My partners always ask me where I get my product and they have ordered also.

November 29, 2024
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you so very much for taking the time to share your experience.

Kind regards,
Your Customer Service Team

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Rated 1 out of 5 stars

Ordered the 8th of November

Ordered the 8th of November, and there has been no updates since. I sent an email, and no replies. Order UVOMVJOQB

Clearly based on the many negative reviews, I’m assuming that I won’t have my case resolved either. Will have to dispute it with my credit card company….

November 8, 2024
Unprompted review
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Reply from Poppers Aromas

Hello,

We regret to read you already decided we wouldn't help.
The page you left your review on, here on Trust Pilot, is not our official one. We're allowed to answer but it is basically a page only for people who are looking to leave a negative review.
You'll receive an invitation with eKomi and we invite you to check the thousands of positive reviews we have there.
The current delivery time for Denmark is normal. You left your review exactly on the same day you wrote to us so it's hard to defend ourselves.

We regret since you stated you'd get a chargeback anyway, we'll need to answer the bank with the file they'll share. We would have preferred to offer a solution, that's what we usually do.

Best regards,
Your Customer Service Team www.poppers-aromas.eu

Rated 1 out of 5 stars

DON'T WASTE YOUR HARD-EARNED CASH: The Ugly Truth About This Website and Euro-Poppers

DO NOT, I REPEAT, DO NOT WASTE YOUR TIME AND MONEY ON THIS ABSOLUTE JOKE OF A WEBSITE! I made the mistake of placing 4 orders through their page, and NONE of them cleared customs. I expected some semblance of competence, but all I got was a lazy "wait for us to get the packages back and we'll refund what's left" response. And to add insult to injury, I'm stuck with the shipping costs - a whopping 140 EUR down the drain! Orders: AHWTWNAEF, MDVQOVTUS, WPHBZJLRN, AJMRUICLW. AVOID THIS SITE LIKE THE PLAGUE!

September 5, 2024
Unprompted review
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Reply from Poppers Aromas

Hello,

Just to be clear to our readers, you placed only one order with this website, and 3 with a sister company.
You placed a very large order to a country you were not sure you could import this product.
You blame it on us the delivery wasn't attempted when we told you the package was returned because of the rejection.
When rejection happens, we always do our best to offer a solution, but since you had 18 bottles in your package when we usually advise to order 5 or 6, we need to know the shape of your bottles when they come back.

You contacted the sister company and not us, so please send us an email to see what we can do.

Best regards,
Your Customer Service Team

Rated 5 out of 5 stars

Have made several purchases and they…

Have made several purchases and they have always delivered good quality purchases. It takes some time to get through customs, good quality stuff. Never had any problems to resolve

June 16, 2024
Unprompted review
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Reply from Poppers Aromas

Hello,
Thank you for your positive feedback.
We hope to see you soon at Poppers Aromas.

Best regards, Your Customer Service Team

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