We didn't know much about answering services when The Counselor started her solo Estate Planning Law Practice. We shopped around and picked something reasonable. The feedback from clients and colleag... See more
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MJ at Posh was great. From initial consultation to setup of the reception service was seamless. MJ is professional and very, very competent. I am happy with Posh thus far and would recommend thei... See more
Company replied
Very professional answering service. We use Posh for all after hour calls & sometimes during normal business hours. All agents are easy to understand, professional & polite. Our callers have never had... See more
Company replied
I have used Posh Virtual Receptions for some time now. During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Po... See more
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Company details
Written by the company
We answer your calls, so you can answer what calls you. Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.
Contact info
295 Bendix Road, 23452, Virginia Beach, United States
- 833-438-7674
- posh.com
4.7
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We didn't know much about answering services...
We didn't know much about answering services when The Counselor started her solo Estate Planning Law Practice. We shopped around and picked something reasonable. The feedback from clients and colleagues made it clear we need a better service. This time we found Posh and loved the branding, philosophy, and technology. After a few months, we are very pleased with Posh agents' ability to handle booking appointments and manage the amount of time on the phone, even with some chatty prospects! The ability to easily see who called when, the ability to make changes to the script, etc. Have made our transition to Posh a huge success. Thanks, especially, to Marijoyce (MJ) Munoz our Sales Representative who onboarded us quickly and professionally and the Support Team who have been very responsive to out-of-office requests, script changes and our general questions.
September 15, 2026
Unprompted review
Reply from Posh Virtual Receptionists
Thank you for your 5-star review. Earning a client’s trust after they’ve already experienced another answering service means a great deal to us. We're proud that the difference has been clear from how Posh represents your firm and manages prospective clients to appointment booking, call visibility, technology and the flexibility to make changes as your needs evolve. Building a solo law practice takes an incredible amount of time and focus, and our goal is to make sure answering your phones is one less thing you have to worry about. We’ll be sure to share your kind words with MJ and our Support Team as well. Thank you for trusting us with such an important part of your client experience. We’re so glad you found us!
MJ at Posh was great
MJ at Posh was great. From initial consultation to setup of the reception service was seamless. MJ is professional and very, very competent. I am happy with Posh thus far and would recommend their service to others.
Attorney Marc LoCascio
The Professor Law Firm - Florida
September 14, 2026
Reply from Posh Virtual Receptionists
What a wonderful way to start a new partnership! Making the transition to a reception service easy from day one is exactly the experience Posh aims to provide. We’re especially pleased to hear that the professionalism and expertise of our team stood out during your consultation and setup. We appreciate the confidence you’ve placed in us and are excited to build on such a great start. Thank you for choosing Posh to represent your firm.
Thank you!
Very patient and understanding. The onboarding process is easy to navigate through.
August 3, 2026
Reply from Posh Virtual Receptionists
We are delighted to hear your experience has been 5 star! Making onboarding straightforward while ensuring every customer feels supported is something our team takes great pride in. Knowing you found our team patient and understanding is wonderful feedback to receive. Thank you for choosing POSH and for taking the time to share your experience. We appreciate the opportunity to serve you and look forward to continuing to earn your trust.
We've only been with them for a few…
We've only been with them for a few weeks but so far so good. The receptionist have been very professional and polite and have handled our calls well.
July 15, 2026
Reply from Posh Virtual Receptionists
Thank you for taking the time to share your experience! We’re so glad to hear that your first few weeks with Posh have been a positive one. Providing professional, courteous service and handling your calls with care is incredibly important to us. We appreciate your trust and look forward to continuing to support your business!
It’s definitely more pricier than expected.
It’s definitely more pricier than I expected and I felt as if I was taking more phone calls than I expected. On a good note, I like the fact that real humans were answering the phone calls rather than an AI bot.
October 25, 2025
Reply from Posh Virtual Receptionists
Thank you for your feedback. We appreciate you sharing your experience.
Based on your setup, there may have been more attempts to transfer calls to you than expected. That said, our goal is to ensure your callers were always being assisted and that no calls were going unanswered. We understand pricing is an important factor, and we’re glad to hear you valued having live receptionists handling your calls. That’s something we take seriously.
Thank you for trusting Posh to support your business.
Get team who care!
March 4, 2026
Reply from Posh Virtual Receptionists
Thank you for the 5-star review. We’re glad to hear things are going great and appreciate your support.
Great Tech Support
Miranda with customer service/tech support was great! She helped us troubleshoot quickly, efficiently, and was so friendly and nice! She was a pleasure to work with!
February 25, 2026
Unprompted review
Reply from Posh Virtual Receptionists
Thank you for your five-star review! We’re so glad to hear that Miranda was able to troubleshoot quickly and efficiently while delivering the friendly, professional support we strive for every day. Providing responsive and personable tech support is incredibly important to us, and it’s wonderful to know she made the experience a positive one. We’ll be sure to share your kind words with her. Recognition like this truly matters. We appreciate your partnership and trust in our team.
Super quick response time
Super quick response time! I was able to make changes to our call flow easily. Just detailed it out and Ericka made it happen!
February 19, 2026
Reply from Posh Virtual Receptionists
Thank you so much for your five-star review! We are thrilled to hear that the updates to your call flow were handled quickly and seamlessly. Clear communication makes all the difference, and we’re glad the process felt easy and efficient on your end. We’ll be sure to pass on your kind words to Ericka, she’ll truly appreciate it. We value your partnership and look forward to continuing to support you!
This is a great company that can handle…
This is a great company that can handle all of your incoming calls! I highly suggest them.
January 29, 2026
Reply from Posh Virtual Receptionists
Thank you so much for the kind words! We truly appreciate the recommendation and the trust you've placed in our team.
POSH has been absolutely fantastic for…
POSH has been absolutely fantastic for our business. During our busy season, our phones ring off the hook. We love knowing that our customers will be taken care of by the great team at POSH for us to follow up with once we have the phones free again. It's been a pleasure working with them.
January 27, 2026
Unprompted review
Reply from Posh Virtual Receptionists
Thank you for the thoughtful and generous review! We're so glad our team can support your business during your busiest seasons and ensure your customers are always taken care of. It's truly a pleasure working with you, and we appreciate the trust you place in Posh.
Great System
Overall, our experience with Posh has been great . They collect all contact information for us which makes scheduling in the office way more efficient.
January 5, 2026
Unprompted review
Reply from Posh Virtual Receptionists
We are happy to hear you have had a great experience with Posh. Collecting complete contact information to help streamline scheduling is exactly what we aim to deliver. Thank you for sharing your feedback.
Very professional answering service
Very professional answering service. We use Posh for all after hour calls & sometimes during normal business hours. All agents are easy to understand, professional & polite. Our callers have never had a bad word to say about our answering service (POSH) most ar not even aware that that have spoken to an answering service they think they spoke with one of our office ladies...and after hours call sare easily transfer to our on call employees.
January 6, 2026
Unprompted review
Reply from Posh Virtual Receptionists
Thank you for the kind feedback. We are glad to hear our agents feel like a seamless extension of your office team and that after hours transfers are working smoothly for your on call staff. We truly appreciate your trust in Posh.
Terrific service from Posh
January 6, 2026
Unprompted review
Reply from Posh Virtual Receptionists
Thank you for sharing your experience. We strive to impress on each and every call!
Reply from Posh Virtual Receptionists
Thank you for trusting us to be an extension of your business. We look forward to a long lasting partnership.
Stop losing business because you can't answer the phone!
Due to illness we had no one to answer the phones at our office - literally for months. I did my best to get back to people, but was losing business. A friend of mine recommended Posh. The Posh agents have been an extension of our own team. Smart, articulate, and well trained - many of our clients had no idea they were speaking with someone that was not physically in our office. I highly recommend their service.
July 28, 2025
Reply from Posh Virtual Receptionists
Thank you for sharing your experience! We’re so thrilled our team could step in to support your business during a tough time. It’s wonderful to hear that your POSH agents blended in so seamlessly. We hope that you are feeling better and are on the mend. It’s especially meaningful to hear that we came recommended by another happy client. Referrals like this are the highest compliment. We strive to be a true extension of every team that we serve. We look forward to a long relationship and are always here when you need us!
The service has gone down hill
The service has gone down hill, not sure what changed but it's not good anymore. We have been with the Posh for 2-3 years. Every single week, we report mistakes and feedback. The only thing we heard is " We are sorry, I can understand this is frustrating, I took the call off your bill". No mention to fixing the root cause, by training people. For an industry that's about to get crushed by Ai I don't understand the decline of quality instead of focusing on delivering a great customer experience. We are going to find another provider as this has been a mess, from spelling errors, to Zero screening...etc
July 30, 2025
Unprompted review
Reply from Posh Virtual Receptionists
Thank you for taking the time to share your feedback, even when it’s difficult to hear, we value the opportunity to understand our clients' perspective. We’re truly sorry to hear about your recent experience and that the quality of the service has not met your expectations. We take comments like yours seriously and will ensure that they are reviewed by our leadership team so we can better understand your experience. Please know that our team remains committed to providing reliable, high-quality support, and we take all feedback into account as we evolve. We welcome the chance to connect with you directly to discuss your concerns in more detail so we can better understand how we might address them. If you are open to it, please reach out to us at 833-400-7674, we to explore how we can move forward positively.
Great service
July 18, 2025
Reply from Posh Virtual Receptionists
Thank you, Dylan! We’re delighted to hear you had a great experience. At Posh, we pride ourselves on delivering concierge level service with every interaction. We appreciate your support and know we’re always waiting on the sidelines, at the ready when you need us.
I had a great experience with Posh
I had a great experience with Posh! As a solo practitioner, I needed help taking some administrative tasks off my plate, but couldn't afford an assistant. Posh filled that gap. They were professional and up and running within 48 hours.
June 26, 2025
Reply from Posh Virtual Receptionists
Thank you for sharing your experience. We pride ourselves in helping you get back to doing what you do best.
Posh has made our after-hours customer service a 10/10!
Our company recently began using Posh to handle our after-hours calls, and we've been thrilled so far with how it's been going. Not only have the callers been diligent and kind, but our rep Kelsey has been exceedingly helpful with anything we've needed. Their response times are quick and we can trust they're on our side!
May 24, 2025
Reply from Posh Virtual Receptionists
Thank you so much for the kind words! We're thrilled to hear that your experience with Posh has been so positive. We are grateful for the opportunity to support you and your business.
Great Service and fantastic support
The person that helped me onboard, Marijoyce (MJ), was absolutely amazing. I tried another similar service and was disappointed in the communications and the interactions with my potential clients. The POSH system and the people that answer the phones are top notch and it has helped me focus on my practice. When issues popped up, they took care of them quickly and offered several different suggestions.
April 11, 2025
Reply from Posh Virtual Receptionists
Adam thank you so for your review. We appreciate the compliments. Please do not hesitate to reach out if we can assist in any way.
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