Premier Dead Sea USA Reviews 

944
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought this product originally for my wife at a mall kiosk (which I'm always a bit suspicious of), but after I started traveling to Israel for work, I spotted Premier Dead Sea's location along the s... See more

Rated 5 out of 5 stars

Special THANKS to Stephanie who assisted me to my faulty Nuna Pro. Knowing my urgent need, a replacement was sent to me within a week. Nuna Skin even offers me a top upgrade to Nuna Max at a prom... See more

Rated 5 out of 5 stars

Few years ago, I tried a Premier nourishing cream for man and I decided to have always a stock available for the future. I could find the internet official site to order it. I have been attracted by q... See more

Rated 5 out of 5 stars

If you're looking for skincare that really shows results and improves your skin this is the 5 star products you want in your skincare regimen! Luxury products at amazing prices and beautiful packagi... See more

Company details

  1. Cosmetics Store
  2. Pharmacy
  3. Skin Care Clinic

Written by the company

Premier Dead Sea Skincare brings the extraordinary healing properties of the Dead Sea directly to your skin. Rich in essential minerals such as magnesium, potassium, calcium, sodium, and iodine, the Dead Sea has long been revered for its profound benefits to skin health. These naturally concentrated elements work to revitalize and nourish the skin, promoting overall well-being. Our cutting-edge skincare formulas combine the best of nature and science. Through advanced research and state-of-the-art laboratories, Premier Dead Sea Skincare harnesses the potent benefits of the Dead Sea's minerals, the beauty of plant extracts, and innovative liposome technology to deliver maximum skincare results. Each product is expertly crafted to support and enhance the skin's natural ability to renew itself. Recognizing the skin’s needs, our formulas provide a vital source of energy, oxygen, and nourishment, ensuring that your skin absorbs only what is truly beneficial. By merging nature’s wisdom with the latest scientific breakthroughs, Premier Dead Sea offers a luxurious and effective skincare experience — where science meets nature for radiant, healthy skin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

944 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(944)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superior quality of products, very good Customer care

Few years ago, I tried a Premier nourishing cream for man and I decided to have always a stock available for the future. I could find the internet official site to order it. I have been attracted by quality of the products, but I was also surprised to see the availability of special offers. I forgot to use a Promo code when ordering and I was frustrated for that. Customer care sent me the Promo product, few days later, completely free of charge.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company! Been using their products for years by now and it never fails. My skin look flawless and hydrated. Had an excellent experience with their customer service as well, that go above and beyond to assist with any issue.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

I started using Premier products 5…

I started using Premier products 5 months ago, looking for a new product line. I've tried so many lines, and have not been satisfied. I went "all in" for Premier and have been super vigilant, never missing a day or night application. I have noticed a distinct change in my skin, which took about 2-3 months. I am 69 years old and after years of searching out many different product lines, Premier has shown the most improvement. I use many Premier products and they are of the Prestige line. I initially shopped at a store in the mall, but now just shop exclusively at the web site, where I can find great discounts that help me afford the products I want. And the delivery is always fast, arriving in impressive packaging that makes me feel like I am truly getting the luxury treatment!

December 9, 2022
Unprompted review
Rated 4 out of 5 stars

Good product. Just customer service should improve.

I’ve been buying many products from them. Most of the time, I was fine, just couple times I had trouble with customer service. When we chatted, she said she would added a special gift, but she didn’t. But, I was ok because I got what I need. Hope this time, Stephanie keeps her word on sending me a full size of gift if I leave a comments. Overall, I like the product.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Best company ever

Best company ever. They care about they customer very well. Stephanie Is the best! She responds very fast. I’m completely satisfied to deal with this company.

December 4, 2022
Unprompted review
Rated 5 out of 5 stars

Special THANKS to Stephanie…

Special THANKS to Stephanie who assisted me to my faulty Nuna Pro.
Knowing my urgent need, a replacement was sent to me within a week.
Nuna Skin even offers me a top upgrade to Nuna Max at a promo price.
Although Nuna device is expensive but given a lifetime warranty, I have a peace of mind for my money invested.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

I really enjoyed my purchase…

I really enjoyed my purchase experience. Nuna Max is the best device I ever used. Highly recommend. Customer service is very good. Resolve all my questions timely. I’m very satisfied with the products and customer service. Five star for sure!

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

PURCHASE OF GOLDEN ELEMENT EYE LIFT

GOOD-MORNING FROM ANTHONY STONE.
I PLACED MY ORDER TO PURCHASE THE
AURARIUS GOLDEN ELEMENT EYE LIFT FROM STEPHANIE.
SHE TOOK CARE OF MY ORDER 100% AND FOLLOWED UP ⬆️ F I CALLED OR EMAILED HER ON QUESTIONS I HAD ON YOUR GREAT PRODUCT. IF YOU HAVE QUESTIONS YOU CAN CALL ME AT 323-899-1928
IT IS GREAT FOR YOUR COMPANY TO HAVE SOMEONE LIKE STEPHANIE TO WORK FOR YOU.

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I requested product replacement due to leakage during my international flight home, and did not know if my request would be successful. Stephanie's replies made me feel appreciated as a customer. She resolved the problem with no hassle or delay.

June 17, 2022
Unprompted review
Rated 1 out of 5 stars

Cannot Reach Customer Service

I have tried for over a week to contact customer service and never get an answer, can't even leave a message. I have also reached out via email and no one will answer that either!

June 12, 2022
Unprompted review
Premier Dead Sea USA logo

Reply from Premier Dead Sea USA

Dear Carol ,
Per our record we tried to call and emailed you twice,
to better assist you please give us a call or simply responds the emails ,

we are appreciate your feedback
regards,
Premier customer support

Rated 1 out of 5 stars

Never again and highly NOT recommended!!

I finally received the products after 2 months the orders has been placed. And I am very dissatisfied from the service!! It took almost 2 months for the shippment, there’s no one responsible for the customer service!! When I received the products, dirt everywhere!! One of my products is broken and some of the lids from the products, are either damaged or broken!! How disappointed should a customer be when she paid for over $200 with such a service and products!!!

May 30, 2022
Unprompted review
Premier Dead Sea USA logo

Reply from Premier Dead Sea USA

Dear Chris ,
We are sorry or the inconvenience,
Please email customer support at: customerservice@premierna.com
or simply call : 1-866-719-2038
we will do our best to assist you in this manner and open case with the
Carrier

Regards,
Premier customer support

Rated 1 out of 5 stars

Lousy and misleading service

Lousy and misleading service, almost at the level of a "scam". They use a method based on the recruitment at the door of the store and aggressive sales, basically do not let you leave the store until you have not bought, belittle your skin and make you feel that you need to buy the product you are trying, which by the way if you investigate you can find other equal or better products in much larger packages at a more competente price (and very prestigious brands). The people who "work" in the store use psychology to make the customer feel bad. Not content with that, they sell you in an xxl size box a product the size of your little finger. And yes, you guessed it right, they have a no return policy, no matter if you bought the box five minutes ago and it is brand new without removing the lamination, NO RETURN IS POSSIBLE. And of course, they don't warn you, nor is there a clearly visible sign that warns you as it happens in all establishments, just "it says it in small print on the purchase ticket once you have already paid" read all the reviews, I will not be the first or the last to be scammed, but if it depends on me it won't happen to anyone else. I put a one because this website does not allow to put ZEROS.

Servicio pésimo y engañoso, casi a la altura de una “estafa”. Utilizan un método basado en la captación en la puerta del local y de venta agresivo, básicamente no te dejan salir de tienda hasta que no has comprado, menosprecian tu piel y te hacen sentir que necesitas obligatoriamente comprar el producto que te están probando, que por cierto si se investiga podéis encontrar otros igual o mejores en envases mucho más grandes a un precio más competente (y de marcas muy prestigiosas). Las personas que “trabajan” en el local utilizan la psicología para hacer sentir mal al cliente. No conformes con eso, te venden en una caja tamaño xxl un producto del tamaño del dedo meñique. Y sí, adivináis bien, tiene una política de no devolución, da igual que hayas comprado la caja hace cinco minutos y que esté nueva sin quitar el plastificado NO HAY DEVOLUCIÓN POSIBLE. Y por supuesto, no lo avisan, ni hay un cartel claramente visible que lo advierta como pasa en todos los establecimientos, simplemente “lo pone en pequeño en el ticket de compra una vez ya has pagado” leed todas las reseñas, no seré la primera ni la última a la que timan, pero si depende de mi no le va a pasar a nadie más. Pongo un uno porque esta página no permite poner CEROS.

April 17, 2022
Unprompted review
Premier Dead Sea USA logo

Reply from Premier Dead Sea USA

Dear SANDRA,
I'll be more than happy to assist you today.

We apologize for the experience that you have described and appreciate your honest feedback.
Please contact us at:customerservice@premier-deadsea.com
Please add: "SANDRA/Trustpilot" to the subject line.

Thank you!
Stephanie

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