Preppers Shop UK Reviews 

Waiting time and communication definitely needs improvement. Waited approx 6 weeks for my order to arrive.
On a plus side good quality products .

The website indicated that it would take 1-2 days for the shop to ship the item I bought. It ended up taking them 51 days to ship this item and countless emails of me asking them what was happening.

Items didn't arrive. Was told it was stuck in customs but I'm unsure this was the reason. Every time I contacted the shop, they said "it'll be here next week", but it never arrived. I was very patient and understanding for nearly 2 months. It wasn't until I mentioned a charge back and trading standards that I eventually got my money back.
I'll never buy from this shop again.

Always a pleasure to deal with. Nice people, offering good products at reasonable prices. Always a satisfied customer.

Terrible, delivery took nearly 4 months and then without any contact or notification I was refunded and my remaining order cancelled. The points programme has vanished. Have a remaining order outstanding so not counting my chickens. My advice go elsewhere because I will be

Fab service, quick delivery and we packed product. Everything was exactly as ordered. Will definitely be buying more American MREs

Extremely bad communication and contacts. Meant to be helping preppers but it was like they do not care. They sent half my order but the ones that i actually needed ... nothing. Send an email to find where your products are - automated emails. There are no other contact information, no phone, other email bounces - terrible. When you threaten to go further, only then do they respond. After a month and a half, they came back, said out of stock but if i upgrade or downgrade they can provide, I upgraded. Then nothing again. Eventually I threatend and they returned my money. Imagine I needed these products for survival. Best advice ... find somewhere else.

Brilliant delivery

Preppers Shop were really good to deal with, they kept me informed about supply issues that delayed despatch of my order....nice to deal with a straightforward,honest supplier. Definitely recommended!

Still waiting for products bought and paid for over 9 months ago. Order no #3489299 high value order…

I got exactly what I ordered in a decent time frame. They have had issues in the past, but I stuck with them because they always got my gear to me when prompted. Their service has improved however, this time was pretty fast. The item I bought was advertised as government surplus, and to some extent used. I could find little evidence of this, the Camelback is in brand new condition, and does not smell like it has ever been used. The price was extremely competative too.

Takes weeks to deliver anything. Broken promise after promise . I didn't cancel out of pure curiosity. I don't understand how this is a viable business.

Great choice of products and good customer service. Prompt delivery too.

5* all round! Always helpful, super friendly, highly knowledgeable, quality prepps! 😎

Amazing selection of stuff. Quick delivery.

The ordering process is simple and efficient and dispatch and delivery is rapid! Great products, I'd definitely recommend, thank you

Have bought quite a few things from Preppers shop uk, from boots to equipment, and have always been happy with the product.
Normally the items a dispatched and delivered very quickly.
I have had only one issue with an order, which was dealt with quickly and professionally. Would recommend using them.

Took over a month for delivery and when I tried to assemble the item the sights snapped off. The response from Preppersshop was basically tough, we can't help you. Communication was also filtered through AI chatbox nonsense.

Love the ammo boxes. Very high quality 👌 will be ordering more in bulk in all sizes soon. Honestly great services 👌

I have brought from Preppers on several occasions, I’ve always found them to be very quick and keeping you informed about your delivery. Customer service is also very professional and friendly.