Prestige Private Finance Ltd Reviews 

315
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for their exceptional helpfulness and constant availability, ensuring that complex financial processes feel entirely straightforward, calm, and manageable from start to finish. Consumers note that professional advisors regularly go above and beyond, offering sound guidance and maintaining clear communication throughout every single stage of the journey. Some reviewers were very happy with the incredibly quick response times and ongoing support provided during property purchases. People also noted that the dedicated mortgage specialists successfully navigated tricky financial situations to secure competitive products tailored precisely to individual requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as incredibly helpful,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the experience as smooth and... See more

Response time

Consumers find response times to be prompt and reliable, consistently praising the quick communication.... See more

Product

Customers report appreciation and satisfaction with product selection and advisory services. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary was fantastic throughout! Fast, professional, and clearly interested in getting a good outcome for us. This was despite numerous hurdles - it took us over four years to buy a house due to multipl... See more

Company replied

Rated 5 out of 5 stars

Working with Gary from PPF has been an absolute pleasure. From start to finish, he was incredibly helpful and always had our best interest at heart. Gary was always on hand with sound, reliable advice... See more

Company replied

Rated 5 out of 5 stars

Phil Moses has provided exceptional support for several years now. He's helped me with mortgages and remortgaging. Always prompt, always finding me the best value. A couple of times when I left thin... See more

Company replied

Rated 5 out of 5 stars

We used Prestige's services for a bridge loan on a new house purchase. Ivan Hughes was our broker, and to say he was incredible would be an understatement. Bridge arrangements are typically a long... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Clear and precise mortgage advice. Service with integrity, honesty and pride. At Prestige Private Finance your financial wellbeing is our business. Our dedicated advisors stay at the cutting edge of industry trends by continuously monitoring the mortgage market. Unlike approaching a bank directly, our extensive network of lending institutions, from across the market, uniquely positions us to find your perfect match. Lenders' criteria and lending appetite vary, constantly evolving. Our advisors provide precise, up-to-date mortgage advice, ensuring a tailored solution that truly fits. Partner with us today for advice that's all about putting your financial wellbeing first.


Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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5.0

All reviews

(315)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent ! They have been helping me with my mortgage for sometime now, really know the market and can offer some great advice based on fact and experience.
High recommend

February 3, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks, Daniella! We’re glad to have been able to support you with expert advice over the years. Appreciate the recommendation!

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Rated 5 out of 5 stars

Exceptional broker!

Philip has been our broker for many years now and is always there when we have questions/queries. He is so incredibly helpful and thoughtful and his knowledge is always exceptional. I would highly recommend using them to anyone reading this.

January 27, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

Philip’s long-standing support and expertise truly make a difference! We’re so pleased to hear he’s been a reliable guide over the years. Thanks for your recommendation, Lynne!

Rated 5 out of 5 stars

From Despair to Success

Some backstory behind this review. I had a terrible experience where my mortgage provider withdrew an offer and the incredible Anne-Marie not only got the same provider to reinstate it but got me a better rate.

The process can be stressful and she was with me every step of the way. No question too small or big.

January 31, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

That sounds like a tough situation, Steven - glad Anne-Marie was able to turn it around and even secure you a better rate! She’s brilliant at navigating challenges and making the process as smooth as possible. Thanks for sharing your experience!

Rated 5 out of 5 stars

Fantastic service!

"Prestige Private Finance Ltd" was an absolute pleasure to work with! I was very impressed by my broker-Peter Dickson's professionalism, efficiency, and expertise made the entire mortgage process seamless and stress-free. He communicated clearly and consistently, ensuring I understood every step and was always available to answer my questions. His in-depth knowledge of mortgage products helped me secure the best deal tailored to my needs. Above all, the team's friendly and helpful attitude made me feel confident and supported throughout the process. I highly recommend "Prestige Private Finance Ltd" to anyone looking for exceptional service and results!

January 24, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Eva! We're delighted to hear that Peter made your mortgage journey seamless and stress-free. Clear communication and expert guidance are exactly what we strive for—appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Mortgage deal

Having used my normal mortgage broker for 15 years I trusted his mortgage advice. However the new deals he found didn’t look that appealing.
Ed offered to take a look for me after a passing comment at our gym.
He came back with a much better deal that day.!
He started the application process the next day.
Ed answered the phone ever time.
I will be using him again.

January 29, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks, Kirsty! Glad Ed could find you a better deal so quickly. Speed, great service, and always being available - that’s what we’re all about. Looking forward to helping again in the future!

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Rated 5 out of 5 stars

We really enjoyed working with Pete…

We really enjoyed working with Pete Dickson throughout the purchase of our new home. Pete is very efficient with his work and successfully arranged a unique mortgage for us. We worked with Pete over 8 months, as our circumstances kept changing, and he was very accommodating and empathetic. We really appreciated this during a time that was quite stressful for us. Communication is Pete’s greatest skill, and we would happily recommend him to anyone purchasing a new home.

January 10, 2025
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Reply from Prestige Private Finance Ltd

Thank you, Emily, for your kind words and recommendation. We’re delighted Pete was able to support you throughout your homebuying journey and navigate the changes in your circumstances with care and empathy. Providing clear communication and tailored solutions is something we strive for, especially during what can be a challenging process. We’re so pleased Pete’s expertise made a difference, and we wish you all the best in your new home!

Rated 5 out of 5 stars

the best mortgage broker in the world

Pete might just be the best mortgage broker in the world. Not only did he get us a great offer but managed to turn it around and get an offer in less than a week!

January 10, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Harry, for your great feedback. We're so pleased Pete was able to secure an excellent offer for you so quickly. It's great to hear he made the process smooth and efficient.

Rated 5 out of 5 stars

Highly recommend!

We began working with Peter Dickson from Prestige at the advice of a local estate agent. As first time buyers, we felt very overwhelmed by the process of securing a mortgage loan, and were really reassured and supported by Peter through the process. He took a significant amount of time to speak with us over the phone about our situation and to explain and clarify relevant information, and was highly available and responsive throughout the process, often taking the initiative in keeping us up to date on what he was doing and where we were in the process. When we hit a snag with one potential lender, Peter was really on top of explaining the circumstances and finding multiple potential back ups. We really felt kept in the loop and supported throughout everything, and would highly recommend Peter's services to anyone who appreciates great personalised support and high levels of communication, as well as a great expertise in his work!

January 8, 2025
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Dylan, for sharing your experience. We're so glad Peter was able to guide and support you as first-time buyers. His dedication to clear communication, personalised advice, and proactive problem-solving really shines through in your feedback. We'll be sure to share your kind words with him!

Rated 5 out of 5 stars

As first-time buyers new to the UK

As first-time buyers new to the UK, we couldn’t have asked for a better experience with Edward Stephenson at Prestige Finance. He was so patient and took the time to explain everything clearly. The whole process felt much less stressful thanks to him. We got an amazing mortgage rate and felt supported the whole way through. We’re already recommending Ed to our friends and colleagues.

December 19, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Matt, for your thoughtful review. We're thrilled Edward was able to make your first home-buying experience in the UK smooth and stress-free. His patience and expertise are key to delivering the personalised support you mentioned. We're delighted you secured a great mortgage rate and truly appreciate your recommendations. Congratulations on your new home!

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Rated 5 out of 5 stars

Anne Marie is an exceptional mortgage…

Anne Marie is an exceptional mortgage advisor who goes above and beyond for her clients. Her professionalism and dedication are unmatched, ensuring that every detail is handled with care and expertise. She truly prioritises her clients' needs, working tirelessly to secure the best possible outcomes. I highly recommend if you're looking for someone who will advocate for you every step of the way, Anne Marie is the one to trust!

December 9, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you for sharing your experience. We're thrilled to hear that Anne-Marie's professionalism and dedication made such a positive impact. Her client-first approach and attention to detail are hallmarks of the service we strive to provide. We appreciate your recommendation!

Rated 5 out of 5 stars

100% recommend David Jackson & Prestige Finance

I cannot thank David Jackson from Prestige Finance enough for all the help with purchasing my first property. He secured us a great mortgage whilst also going the extra mile to overcome last minute obstacles which were brought upon by our solicitors. David always provided a quick response and was on hand to provide any advice when needed. Would highly recommend his services and will be using him again in the future.

November 28, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Cameron, for your kind feedback. We're thrilled to hear that David's expertise and dedication helped secure a great mortgage and navigate unexpected challenges. Going the extra mile and offering prompt advice is central to our service. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great support for home purchase

I worked with Edward on my mortgage application at a time when securing my first home felt impossible. He guided me through the entire process, offering invaluable advice and securing an excellent rate that made my purchase possible. I’ve already recommended him to all my friends!

November 27, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Kelechi, for your wonderful feedback. We're delighted Edward could guide you through the process and help make your first home purchase possible. Your recommendation to friends means so much to us, and we're thrilled to have been part of this milestone. Congratulations on your new home!

Rated 5 out of 5 stars

edward stephenson found a good mortgage…

edward stephenson found a good mortgage deal for me and very quickly comes highly recommened.

November 21, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you for your feedback, Shaun! We're delighted Edward provided such prompt and efficient service in securing a great mortgage deal for you. Your recommendation means a lot to us!

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Rated 5 out of 5 stars

Gary was superb

Gary was superb, held my hand through the whole process and communicated really efficiently. Went above and beyond on several points.

October 24, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks Lydia, we're very happy to hear you received 5* service from Gary. Thanks for choosing Prestige Private Finance and we look forward to helping you in the future.

Rated 5 out of 5 stars

Elite services, highly recommend!

Jonathan at Prestige Finance is an expert at his profession and a genuine pleasure to deal with. Being first time buyers the purchasing process was daunting and our case in particular was riddled with obstacles, however Jonathan consistently reassured us, proactively found solutions before problems even materialised, and overall made the entire process much better to go through.

I would highly recommend his services to anyone as he is guaranteed to provide the thorough level of service needed to work through some of the most stressful moments of life.

Thanks again for everything!

October 6, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks, we're very happy to hear you received 5* service from Jonathan. Thanks for choosing Prestige Private Finance and we look forward to helping you in the future. Best of luck in your new home 😃🏡

Rated 5 out of 5 stars

Great experience with Ed at PPF

Great experience with Ed at PPF - he was thorough and efficient. He planned out multiple structures for my borrowing, all clearly explained, walked me through exactly what documents were needed from me and was completely on top of the process. Took a lot of stress out of the moving process for me - highly recommended.

October 11, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Sam! We're really happy that Ed gave you a 5* service 😃

Rated 5 out of 5 stars

Highly Recommend Gary Runnalls

I have used Gary Runnalls at Prestige Private Finance for the last 3 mortgages that I have got and would highly recommend him to anyone looking for a professional and dedicated mortgage broker. He has delivered time and time again for me and other family members.

October 4, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Scott! We're really happy that Gary gave you a 5* service 😃

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Rated 5 out of 5 stars

100% recommend-Ed Stephenson

I literally can’t thank Ed Stephenson enough for all the help he provided me on a recent house purchase. Not only did he help me secure my dream home he secured me a great deal in a currently cautious economy. I would have no hesitation in recommending Ed to anyone who is looking for mortgage assistance with a personal touch….professional, friendly and a wealth of knowledge in his field. Thank you Ed

September 30, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Claire! We're really happy that Ed gave you a 5* service 😃

Rated 5 out of 5 stars

Anne-Marie has been really helpful and…

Anne-Marie has been really helpful and happy to explain everything during my mortgage renewal process, even contacting me again with a new lower rate close to the renewal date, which was very much appreciated! Thank you.

October 2, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Katie! We're really happy that Anne-Marie gave you a 5* service 😃

Rated 5 out of 5 stars

Superb service and support - the best.

The fantastic service and support we received from Prestige Private Finance and in particular Ed Stephenson is truly remarkable. As a foreigner wanting to purchase a primary residence in the UK with no credit history I had no idea how challenging it would be. But Ed cut through the all the red tape and very quickly secured us the mortgage we required. 3 months later and my family and I are settled in our new home. What a joy!

August 15, 2024
Unprompted review
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Reply from Prestige Private Finance Ltd

Thanks so much for taking the time to review our services, Ian! We're really happy that Ed gave you a 5* service 😃

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