Primigi Reviews 32

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They do work.... if you can get the app

So these bluetooth shoes took some working out, but once sorted my daughter was pleased with them.
In order to get the primigi app which is unavailable on the play store, I had to download aptoide, then using that I was able to install primigi lights onto samsung galaxy. You will get security warnings for both, so it's up to you.
Having got the app it took me a while to work out that the buttons on the charging ports are the power buttons. Hold them down for a second or two and the shoes turn on, then you can pair in the app. Once connected you can play around to work the rest out. Hold the power buttons down on the shoes to switch off.
Unfortunately if you have an iPhone I doubt you will be able bypass security to install the app. Four stars is a bit generous for the amount of messing about but once working the kids like them.

May 20, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Inconsistent after sales solution

The "Primigi Lights" app for iOS, required to program the footwear display, is not available on the App Store, although the "Infinity Lights" footwear is still on sale both on the online stores and in the Primigi Outlets.

End customers are not notified at the time of purchase, nor are alternative after-sales solutions offered.

March 6, 2023
Unprompted review
Show reviews in all languages. (32 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look