Taken my money, and I have never received the ink cartridge ordered in September, despite several emails and phone messages left. They dont answer the fone. Do not order from them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Printer inks We had the worst experience with this company. NOT trustworthy 1. they send an incorrect toner that does Not work with our printer despite saying its compatible 2. When we emai... See more
I'm having problems with the wrong item being sent. I can't get a response with live chat, I can't reach them by phone. I've sent several emails but always get the same reply 'Sorry we have to look... See more
Send me two cartridges that did not work with my printer. I noticed each had 'Use before 09/2025' printed on the side even though I ordered them on 5th September 2025. Despite this I had to... See more
1.2
Bad
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First I like the price
First I like the price! I've only the new ink once and that one time it seemed to be working fine. Right now i bill by again. C German
July 30, 2017
Unprompted review
Advertisement
Much as I give 3 stars
Much as I give 3 stars, my 2 previous purchases if ink cartridge #920 XL, which was listed that can work in tandem with my HP Officejet 6500A Plus, has not worked for me. I'm wondering if you may have #920 exclusively, not the XL. That might work and replace my purchases. I'm willing to send you back those 2 920XL anytime. Thank you.
May 25, 2017
Unprompted review
never have issues with this company
never have issues with this company. Easy access to what I need always sent in protective packaging and great products
May 13, 2017
Unprompted review
I just love Printer Ink!
I just love Printer Ink!! You are the easiest folks to work with!! No fuss, no muss!!! Right to the website and to the products for sale!!!! You can't ask for anything better!!!
Thanks Printer Ink; keep up the great work!!!!
May 10, 2017
Unprompted review
Color Cartridge leaded..needed to throw …
Color Cartridge leaked..needed to throw it away. In the past I had no problems and have been a customer for several years.
May 6, 2017
Unprompted review
Advertisement
very good product
May 5, 2017
Unprompted review
Customer service is 5Star!
April 7, 2017
Unprompted review
A Reliable Firm
I have ordered printer ink refill cartridges from Printerink a number of times. They always deliver the product I order in a timely manner and I have always been satisfied with what I bought. The price is always much better than brick & mortar stores.
March 16, 2017
Unprompted review
I will NEVER buy from this company again!
Listed as working in my printer but it doesn't.... actually there is no way to refill my ink cartridges and have them reset :-(
March 9, 2017
Unprompted review
Advertisement
Slow shipping
I paid for 2-3 day shipping. It took over a week. It's a good thing I wasn't in dIreland need of that ink.
February 14, 2017
Unprompted review
I haven't received my order, and don't have any idea where it is.
How do I comment something I don't have.
February 5, 2017
Unprompted review
BLACK INK DOES NOT PRINT WELL
The black ink I have been ordering from PRINTER INK does not print very well. All other colors appear ok when printing.
January 27, 2017
Unprompted review
Advertisement
I have found my ink supplier
The ink arrived on time. Installed and worked great. I will continue to use these guys.
October 7, 2015
Unprompted review
they got my money i got No product
my order was paid and shipped over 11 days ago and i still have no product and have no idea if i will ever get it
October 3, 2015
Unprompted review
Reply from Printerink
We are sorry that you have not received your order, your order was shipped out the same day that you placed it (Sept 24) http://wwwapps.ups.com/WebTracking/processInputRequest?tracknum=92748926997907583000167150. per the tracking, USPS was supposed to deliver on Sept 30, but there is an "Exception" as posted by USPS that they misrouted it to the wrong postal center. While this is out of our control and we have no way of knowing unless we are notified that you have not received it on time (as you did here), we apologize for the significant inconvenience and will be contacting our USPS representative to see if it can be expedited for you.
Great Cheap Ink!!!!!!
Very fast Delivery!!!!!! The ink is the real thing will buy from you again. Thank You for the best Quality of ink.
September 19, 2015
Unprompted review
Advertisement
Good website, good product, quick delivery.
I needed the ink for my printer right away and it was easy to find on your website. There were several choices and the one I chose was very good quality and worked very well in my HP printer. Despite hearing all the horror stories about using remanufactured cartridges, there was no problem. You also saved my a lot of money over the OEM cartridges.
Thank you.
August 18, 2015
Unprompted review
customer sevice
I had to correct an order where I doubled ordered a product, service was great,shipped proper amounts. Thanks.
March 8, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.