Printmeit.com Reviews 627

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

General Election Candidate communication. The post office has many hoops to jump through. After the first attempt at delivery was refused. Printmeit.com contacted the Post office to confirm what they... See more

Rated 5 out of 5 stars

Print me it are amazing!!! John is a fantastic designer he understands how to translate your ideas into visual, attractive, professional promotional materials etc.. Nothing is ever too much t... See more

Rated 3 out of 5 stars

good overall - took a little longer that we expected, and we had to chase the order to get a delivery date. The banners look great. My only small gripe would be that there are fixing holes along the t... See more

Rated 5 out of 5 stars

Great service. Working with Print-me-it we have created a strong visual website. I particularly enjoyed working with the graphics team as they were open to our ideas on a demanding brief, witho... See more

Company details

  1. Graphic Designer
  2. Prints and Signs Store

Information provided by various external sources

Printmeit.com are an online print and design company. We specialise in flyer printing, brochure printing, leaflet design, website design, canvas printing and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

627 reviews

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Rated 3 out of 5 stars

Delivery error

Print service was excellent as usual. However, on this occasion the delivery was made to the wrong address - first time this has happened and once reported a satisfactory resolution was immediately forthcoming. The error in the first place is the only reason for the 3, rather than 4/5 stars.

July 9, 2019
Unprompted review
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Rated 5 out of 5 stars

super spontaneous and great quality

Printmeit finished my poster super spontaneously.
I commissioned the poster at very short notice and three hours later I had the finished product in hand.
The team is also super nice.

April 29, 2019
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID

In response to the reply to my feedback...

I don’t want to waste any more of my valuable time on this company and they have already put me out and wasted my time.! I work full time and they only operate Monday to Friday too.

Adam, your response in person and online is aggressive and unprofessional. Just reflects your business.

The 3 weeks has nothing to do with it. I hadn’t raised this but could had been resolved earlier if your staff communicated properly.

It was 4 working days and I was told it would be ready. Went through especially and wasn’t, no apology, just oh, if you’re passing later. Explicitly arranged 4.45 and agreed.

Got there, your staff clearly hadn’t printed it and ran out to do so. I and my 5 year old were left wanting 25 minutes with no communication and I had to pick up my daughter from nursery.

Your premises are FILTHY equivalent to a bad pun about 10 years ago. The dirt and stains and smell. Appalling and mind boggling that you keep going.

Clearly defensive and wholly unprofessional but do try to hear something, like communicate, send an invoice when you have actually finished the work, clean the place e.g. black dirt all over doors and handles and flooring and smell. The comment about my children putting their feet on coach is laughable and reflects your mind set.

In summary
Your business is shocking and looking other reviews, there are plenty of other’s remarking the same.

You have wasted about two hours of my precious time and I wanted something printed 5 weeks ago and because of you no further forward.

I suggest;

- work in your communication about orders.
- Respond and REFLECT on feedback. Confronting a customer about leaving bad feedback, whilst they have waited 25 minutes, and come before that day as told would be ready and in front of their child....

REALLY?

Hope you can reflect and perhaps change but won’t be using you or recommending you. If you have responded differently I may have had some patience but you are absolutely the worst company I have dealt with in some time.

Good luck and possibly get some bleach and sponges

April 26, 2019
Unprompted review
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Rated 2 out of 5 stars

Sadly disappointed

I am very sorry to report how disappointed I was with the latest commission. The pdf I sent in of small visiting cards that I wanted reprinting were properly centred both vertical and horizontally. They were in black and white with a purple logo.

The cards I received back were on quite flimsy card and the text is centred but has a disproportionate amount of white, top and bottom. Compared with the originals they look a bit amateur.

We have used Printmeit for several years. They are cheaper than some printers but I am afraid it sometimes looks like it.

October 18, 2018
Unprompted review
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Reply from Printmeit.com

Hi John

Sorry to hear you are disappointed with the order. You should have contacted us when you received them.

I've checked the JPEG file you sent in and it was provided as a US size business card and not to our business card sizes. Our team centred the artwork on the card and sent it to print. There are free templates on the website to assist any design.

The order was placed online and a 300gsm silk was selected which is a thin card. We upgraded it free of charge to 350gsm. We do have more premium quality options available and our team are always available Monday - Friday 9am-5pm to answer any questions and to give advice and support on suitable paper stocks.

We really appreciate your long term business and hopefully in the future you can put your faith in us again.

Adam Chetter
Managing Director
01207 247 000

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Rated 5 out of 5 stars

Great printers

Great printers who helped me with the design and produced too quality cards for me, re ordering is very easy too

September 28, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and personable

We have been using them for years. The way you check prices on their website for weights, quantities and timescales really impressed me.

They are also friendly, helpful and any issues or challenges have always been sorted quickly and efficiently.

September 28, 2018
Unprompted review

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