Priority STD Testing Reviews 3,356

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting its ease, efficiency, and the smooth process from start to finish. Many people appreciate the professionalism and knowledge of the staff, who are often described as comforting, helpful, and discreet. The service itself is frequently commended for its speed, with many consumers receiving their results faster than expected and noting quick response times to inquiries. However, some customers also noted occasional issues with scheduling and check-in, where appointments were not honored promptly, leading to longer wait times than anticipated.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently describe the... See more

Service

Clients share positive opinions on service, highlighting its speed, ease, and professionalism. Many reviewers... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and kindness.... See more

Response time

Users describe positive interactions with response times. Customers consistently report fast service, with... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

The experience was great! It was fast, easy, and completely anonymous which made me more comfortable to request testing. I was able to schedule same day appointments at a near by location. The results... See more

Company replied

Rated 5 out of 5 stars

The ease of getting the testing I want is great! Priority Testing makes the entire process easy and zero hassles from providers about why you want a certain test. And when I go to Quest, everything is... See more

Company replied

Rated 5 out of 5 stars

My wife and I are in the Lifestyle and we both have dozens of sexual partners so we take our sexual health very seriously. We only use Priority STD Testing for our bimonthly testing. They are cost eff... See more

Company replied

Rated 5 out of 5 stars

Easy test ordering online, many locations in my area to choose from, little waiting time at the lab, everything was fast and professional and took 10 min at most. Received my results via email the ver... See more

Company replied


Company details

  1. #1 of 6 best companies in STD Testing Service
  2. #1 of 1 best companies in HIV Testing Center

About Priority STD Testing

Written by the company

Priority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!

Find a Lab & Get $10 Off!

Your Health is Our #1 Priority

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Convenient location

Convenient location, quick turnaround of lab results short waiting time after arriving for appointment.

December 12, 2025
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Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Quick and easy.

Easy to purchase, easy to walk in and get the testing done, and had the results back in less than 24 hours

December 9, 2025
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Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Very short wait times

Very short wait times, straightforward procedure and professional, got my results within a few days.

November 25, 2025
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Convenient

Very easy, confidential.

November 25, 2025
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Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

The experience went perfectly!

The experience was great! It was fast, easy, and completely anonymous which made me more comfortable to request testing. I was able to schedule same day appointments at a near by location. The results came exactly when specific which made it even more perfect! Everything went smoothly. Would definitely recommend to others!

November 21, 2025
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Reply from Priority STD Testing

Thank you so much for the great review! We're happy to hear your experience was a good one!

Rated 4 out of 5 stars

My HSA refused payment of this

My HSA refused payment of this, which led me to believe this service was sketchy. In the end, it was fine, but there was a lot of uncertainty and it made it an uneasy experience.

November 17, 2025
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Reply from Priority STD Testing

We're sorry to hear your experience was not up to our standards. If you would like to file a self-claim, we are able to provide you with a breakdown of billing costs as well as associated test codes to submit for reimbursement. Kindly reach out to our patient services manager so we can assist you better: luke@stressfreehealthtesting.com

Rated 2 out of 5 stars

I had an appointment for 12:20 - lol

I had an appointment for 12:20, since I was going during my lunch break at work and it's only about 20 minutes from me. It couldn't sign me in so I asked a lady for help, I told her about my apt and what time it was and she "helped" sign me in, clicked through the thing so fast and then said it was okay for them to reschedule my apt for 2 pm and thats when I tried stopping her and said that I need to get this done asap and thats why I had my apt for 12:20 and she said no its just a placeholder and they'll get with me in 5 minutes. lets just say 35 minutes went by, they took the 12:30, 12:40, and 12:50 apts all before me and I finally said wtf is going on ive been scheduled before all these people, the lady said 5 minutes, and now im going to be about 25 minutes late back to work if you dont take me right now. Needless to say I was pissed off, stressed from having to get blood drawn and late from lunch and that I will never be coming back to this location ever again for the rest of my life. Im sure it doesn't matter to you, you need to ask for reviews but will never do anything to better the staff or change your ways to better serve everyone. So ill just be on my merry way as you go on yours, but remember this review next time someone asks for help to simply just check in.

November 17, 2025
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Reply from Priority STD Testing

We're sorry to hear your visit at the collection site was not up to our standards. We expect Quest to fulfill our lab orders quickly and professionally, and if that isn't the case we want to know about it so appropriate measures can be taken. Kindly send an email to our patient services manager so we can gather more information, file a formal complaint, and remove the location from our system so future patients are not directed there: luke@stressfreehealthtesting.com

Rated 5 out of 5 stars

Seamless service from booking to visit

Seamless service from booking to visit! I pre-paid online, walked into the clinic, and was seen right away. The whole appointment took just 10 minutes. Highly efficient and convenient!

October 13, 2025
Unprompted review
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Reply from Priority STD Testing

Thank you for the great review! We're glad to hear your experience was a good one!

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