very quick reply and friendly chat Maria was a quick giving me my answers. withdrawing time frame for PayPal was hard to find without her help
Company replied
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See what reviewers are saying
I joined Prize Land Bingo in January 2022 as my friend recommended them. Since then I have found the whole experience pretty impressive, especially how easy it is to play my favourite game. Th... See more
Company replied
This site is terrible been trying to reopen my account since February been on to chat about 6 times to be told that they have sent it over to a different team and they will get in contact still waitin... See more
Company replied
I love prizeland bingo as winning always seems to be fairly often compared to other sites. I had an issue with withdrawal today but it was soon sorted by Maxi.M on the live chat. Chat was answered wit... See more
Company replied
You should know
3.6
Average
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolute joke
Absolute joke. All week wagering hundreds with 0 free spins on the slots! Pure corrupt con!. Deserves 0 stars for the fraud site.
August 17, 2022
Unprompted review
Reply from Prizelandbingo
Hi there,
Thank you for your review and sorry to hear you haven’t had much luck on our site recently.
Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
We are as always happy to review your play and where possible to advise you on how you can get more bang for your buck the reduce the need for you to deposit more in order to enjoy your time with us.
Kind Regards,
Prize Land Bingo
I joined Prize Land Bingo in January…
I joined Prize Land Bingo in January 2022 as my friend recommended them. Since then I have found the whole experience pretty impressive, especially how easy it is to play my favourite game.
The customer service is more than adequate, they appear to have people available whenever I need them which reassures me that they care.
If you are looking for a trusted bingo provider, then Prize Land Bingo are well worth a try!
April 1, 2022
Unprompted review
Reply from Prizelandbingo
Hi Gavin ,
Thank you as always for your feedback, we do use the feedback gathered here and via support to drive change internally.
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will always endeavour to assist a customer as much as we possibly can, but there may be occasions such as document requests or payment querys where our support team will not have all the information available to provide a resolution in real time, but rest assure we will follow up internally on your behalf to try and get to the bottom of things. Our support team is the voice of the customer internally!
All the above being said we always believe we can always get better and offer more and we have reached out to your privately to gather some more information from you so we can look into your account to see if there any areas of our service in need of improvement.
Kind regards,
Prize Land Bingo
Since the takeover from Iceland bingo…
Since the takeover from Iceland bingo the bonuses and payouts have been shockingly bad, not only that but the site has to be the slowest of the 888casino sites, sadly my playing on this site is now over, along with all other 888sites, monopoly, jackpot joy, rainbow riches, after playing these sites a lot for many years I feel the 888 takeover has ruined my overall experience and won't use them again. If you want to make the 888franchise even richer by giving them all your money with very little return then this now may be the site for you, but sorry not for me thanks
February 16, 2022
Unprompted review
Reply from Prizelandbingo
Hi Sean S 7,
We are sorry to hear that you haven't had the best of experiences with our site .
We're also sorry to hear you haven't had much luck with the games recently, as we hope you can understand this is not something we can influence as the outcomes of all our games are completely random and our games are reviewed regularly for randomness by an independent body.
There were a lot of changes since your last review as we are always striving to improve our services as such your feedback is appreciated.
We are always happy to review your account and gameplay, if you wish and if possible, offer some advice as to how you can get more bang for your buck and prolong your play without the need for additional deposits, we have reached out privately to you for your account details so we can look further for you.
Kind Regards, Prize Land Bingo
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