Profirst Enterprises Reviews 

117
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Crooks as far as my order was concerned....ordered via Amazon which never materialised and apparently no order number when they do eventually reply....which is via Amazon..they don't answer calls or... See more

Rated 5 out of 5 stars

I can honestly say that in 40years of motorcycling I have frozen half to death using leather and waxed cotton jackets. Then I bought my Profirst jacket and trousers and have sidelined all my expensive... See more

Company replied

Rated 5 out of 5 stars

Bought ladies profirst motorcycle jacket 2 yrs ago. Last month a truck wiped out my partner and I on a Harley. The truck crossed a double yellow line,into our passing lane and Into us in slow lane. 80... See more

Rated 1 out of 5 stars

Bought a riding kit (including jacket, trousers, boots, gloves) off amazon, arrived in double quick time, but when trying on the boots I noticed that the left on did not fit like the right, turns out... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Profirst sells custom made motorcycle clothing and protection gear such as jackets, body armors, trousers, hoodie, helmets and gloves.


Contact info

3.4

Average

TrustScore 3.5 out of 5

117 reviews

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No recent history of asking for reviews

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3.4

All reviews

(117)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought waterproof motorcycle jacket…

I bought waterproof motorcycle jacket used twice in the rain and it’s not waterproof got absolutely soaking wet water running down my arms I would not buy this product I offered to send it back for testing but pro first obviously not confident in product as refused to do this remember the old saying you get what you pay for and in this case it’s true

October 17, 2020
Unprompted review
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Rated 1 out of 5 stars

Stay away from the motorcycle gear!

I ordered the motorcycle jacket and trousers, Stated as waterproof! NOT EVEN SHOWER PROOF! I got soaked! The zip has broke the hanging tab ripped and I never received the balaclava! Contacted and got told to get the zip repaired! That was within the first week! Won’t reply to me now, gear will probably be better of in the bin! I want a refund! Can return the gear it’s useless! Ordered a set of oxford textiles quality is a million times better! Stay away if you want to keep yourself safe poor customer service!

August 2, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away

Ordered a few items and all poor quality but usable. The boots came with the wrong colour and the zipper damaged on the first pull. Been trying to sort a solution out for almost 4 weeks. they even put me texting into a WhatsApp number (how professional is this??). And they even manage to ignore my messages trying to sort my problem.

Now I have open a dispute on PayPal due to a wrong and damaged item received.

Costumer service below zero rating.

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Full set of bike gear.

Ordered a full set of bike gear except the helmet. Very happy with everything. Good quality for the price. Well made and everything fits as it should. Quick dispatch and delivery was early. Good communication. I would buy again from this vendor.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

Money grabbing Cowboys, advertising products as Waterproof, when they KNOW they are not.

I've only had one experience dealing with this company, Cowboys is the only way to describe them. I bought "Waterproof" motorbike boots from them in October this year, two days ago, (27/12/2019), was the first time i was riding in damp,(not full on rain), and boots were like teabags, my feet were soaked up to my ankle, (where my waterproof trousers were), looking at reviews, loads of people have had the same problem, so they know they are not waterproof, but are still selling them as waterproof, i am reporting them to the relevant authorities, but people need to be aware of this in the meantime, I've reported them to Amazon, (which i bought through), and hopefully they will stop them, (at the very least), advertising these boots as waterproof.

December 29, 2019
Unprompted review
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Rated 1 out of 5 stars

useless

useless, told delivery was today, waited n nothing. contacted delivery company n they've not even received anything from seller.
now I'm 130 quid down n wasted most my day trying to get a reply.

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

I returned goods as they were rated as…

I returned goods as they were rated as medium and they arrived as extra large. I returned them on the 22nd, August .They sent me an email saying they had refunded me but up to today 30th. September I have not received anything.I have phoned the UK number numerous times, emailed seven times and used online help but nothing. Why have these people got a good rating ??????

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Shipping to USA.

Gear is top notch! Ordered “Fasten” style suit when it came with jacket, pants, and gloves for really cheap. With shipping to USA it was only $157! I do adventure touring riding. I’m 6’ 4” 245lbs. I measured according to the measurements. I needed a 3xl jacket and pants, and 2xl gloves. Jacket and gloves fit perfect. Pants were a little loose, but all the items have excellent size adjusting straps that allowed for perfect sizing and room to grow. Very comfy, and stout. Looks to last for awhile. Gloves had some threads come out. I mended it and no other complaints. I’ve yet to try the pants. They felt comfy just walking around in them. Very warm with the liners in.

February 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent!

Excellent!
Great

December 13, 2018
Unprompted review
Profirst Enterprises logo

Reply from Profirst Enterprises

Thank you so much for your wonderful feedback

Rated 5 out of 5 stars

I had a awesome experience with…

I had a awesome experience with prosafety enterprise. The item arrived on time with no demage. It's work exactly as description and quality is perfect.

December 13, 2018
Unprompted review
Profirst Enterprises logo

Reply from Profirst Enterprises

Thank you so much for your wonderful feedback

Rated 5 out of 5 stars

Trust Matters

Yes, Where trust matter. A true professional team and always care about customer satisfaction.

December 13, 2018
Unprompted review
Profirst Enterprises logo

Reply from Profirst Enterprises

Thank you so much for your wonderful feedback

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