Proback Clinics Reviews 

5 Stars – A Journey Worth Every Step

I've been a patient at ProBack Clinic Victoria since 2022 after researching solutions for chronic back pain caused by poor posture and an old car accident that affected my neck and hip. From the first consultation with Dr. Chris, I knew I was in expert hands. My personalized plan included chiropractic adjustments, shockwave therapy, decompression, laser treatments, and daily support techniques—plus physiotherapy exercises emailed to me for ongoing progress.

Over the past 18 months, I've seen steady healing and real results not just in pain relief, but in overall mobility and well-being. As a former pro basketball player and current international referee, I came in with a body full of old injuries. Prolozone injections with Mudasir and Chris have been especially helpful in reducing inflammation,scars and improving recovery.

The staff at ProBack are incredibly kind, knowledgeable, and patient. I had to reschedule many times, and every interaction especially with Mrs. Deepa at the front desk was handled with promptness and genuine care. She treats everyone like family, and that warmth makes a huge difference in the healing journey.

One important reminder: healing takes time. Don’t expect decades of pain to disappear in one or two visits. With commitment, patience and support, though efforts , it is possible.

Thank you, ProBack Clinic, for helping me fight through the pain and come out stronger. Highly recommend every of your treatment new and old .

💪. Good Luck to All of You and Wishing you many Happiness and Healing successes 🤞

The Proback Victoria team are very lovely. Although it turned out that I had Fibromyalgia, the K-laser and shockwave therapy brought some relief to some unbearable focus points of my pain, when my hips would jam up and my shoulder was sore. They were very understanding and flexible when I messed up my appointment timings due to brain fog, always did the best they could do to accommodate and on occasion, made time to see me if I could drop in quickly. For a long time, their treatment kept me afloat and their kindness and sensitivity honestly brightened up my days. Unfortunately, the treatment didn't fix my underlying issue (which it couldn't have), but it definitely kept me going a bit longer and it's still a great solution to non-pharmaceutical pain relief. Thank you Proback!

I have been attending Proback for several months now and my experience has been truly amazing, the staff are lovely and a pleasure to deal with, you really can tell it is a family run business you are not just a number and that they genuinely want to get you better and they are not just after your money.

You are greeted by the reception team Nessa, Claudia, Melinda & Kyra to name a few who are all lovely and a pleasure to deal with, the practice manager Dipa goes above and beyond to make sure you are looked after the whole reception team are all a pleasure to deal with.

The Chiropractors, Osteopaths and Physiotherapists themselves are very knowledgeable and lovely also, they actually listen to what symptoms you are experiencing and any feedback you give them regarding your symptoms and changes in your symptoms as your treatment progresses.

I have been suffering lower back issues since around 2013 and have been unable, to work since early 2018 due to being in constant unbearable pain.
I even had back surgery in 2019 which initially seemed very positive however I could tell something was still wrong after around 6 months but no one would listen to me, I even got told I should see a phycologist, however 18 months after the back surgery I developed almost constant debilitating lower back pain and started experiencing almost constant muscle spasms accompanied by buttock pain on my right side, in late 2022 I started noticing a weakness below the knee causing me to severely twist my right ankle at the end of 2022.
At the end of 2023 I started developing sciatica-like symptoms then at the beginning of the 2024 I also started to lose the ability to walk and I was reliant on crutches for several months.
I have lost count how many consultants I have actually seen telling me there is nothing obviously wrong with me and I need to focus on rehab exercises. At this point I had already done over 5 years of rehab exercises under the care of multiple Osteopaths, Physio and even a PT after being told my symptoms were not spinal.
However, after doing some research, I suspected something called Piriformis Syndrome might be contributing to my symptoms again no one would listen to me, after getting fed up of being told there is nothing obviously wrong with me and that it’s my head. I decided to visit Proback it’s the best decision I have made in a long time.

When having shockwave therapy usually initially see Arlind the Managing Practitioner, he is very knowledgeable and such a lovely guy usually followed one of the Proback Practitioners which is usually Shola who is amazing or occasionally Damanie or Ophelia who are all very knowledgeable and lovely. Damanie even added something to my treatment plan which helped prove one of my contributing issues was indeed Piriformis Syndrome and also reduce my pain dramatically.
I have more recently also started to also have Prolozone therapy which is normally administered by Dr Christian the lead practitioner and Mudasir who is one of the Physiotherapists they are both very knowledgeable and lovely, Dr Christian also makes your feel very welcome and at ease with humorous side. More recently Samra and Blessy who are also Physiotherapists been treating me they are also lovely. I have noticed my pain has been reduced by over 90% when combining the Prozone Therapy with the Shockwave and Decompression Therapy.
I even got told by an old friend I move young man now not someone more elderly like I used too.

My health issues are very complex and I am not fully pain free yet I recently had a few weeks where I felt the best I had in over 10 years. Together with Proback we have now managed to pinpoint the key areas that are causing my remaining issues. ]

At the end of the day, you have to also put the work in also if you want to get better, you can’t expect many years of ongoing issues to suddenly disappear with just a few treatments. I have few setbacks along the way however I am confident that with Proback’s help I am now very close to being pain free without any serious mobility issues.

I can honestly say I have had better results with Proback over several months than I have had over the last 5 years with multiple consultants, chiropractors, osteopaths and physios etc. THANK YOU.

After years of pain and decreasing mobility due to various injuries, I took my son’s advice and booked an appointment at Proback in Victoria. For 2 years prior to the appointment, I’d been unable to stand or walk for longer than 5-10 minutes without extreme pain. I tried regular visits to a chiropractor and had some relief after each visit, but it was usually short-lived.

After just 4 Shockwave treatments in 2 weeks at Proback I was able to stand and walk for much longer, and I’ve improved with each subsequent visit. I now have more mobility and less pain in my lower back, neck and painful right shoulder than I’ve had in decades – something I believed would never improve.

The absence of pain is allowing me to sleep better, I no longer wake up in pain at night when I turn over, and consequently I have more energy during the day. My mental health has improved – probably due to lack of pain and much-needed quality sleep, but also because I can now see light at the end of the tunnel.

In the space of just 6 weeks, I went from being unable to walk or stand for longer than 10 minutes (and thinking this was permanent), to spending nearly 9 hours on my feet during a day out, only sitting down for a minute here and there. I’m stunned to be honest and very happy, and I wish I’d gone months ago as I’d be all sorted by now. (I have about 10 weeks of treatment left and a plan of exercises).

(Previous issues include a slipped disc that resulted in scoliosis of the spine, degenerative disc disease in my neck and associated nerve pain, and same problem in my lower back. Tight muscles, weak muscles, pinched nerves, tendonitis and I’ve dislocated various joints over the years – all leading to a place of virtual immobility, constant pain and chronic headaches).

I have to say thank you to everyone at Proback - Dipa for always being encouraging, the reception staff for always being helpful. Special thanks to Damanie, Ophelia and the staff involved in administering the Shockwave treatment. Big thanks to Yohanis for treating my son and giving him much-needed relief from pain and immobility. If I hadn’t seen his results with my own eyes, I’d never have booked an appointment for myself. I’m now getting back mobility that I thought had gone for good due to my age and previous injuries.

I’ve had a back problem for about 5 years now, just in the last year it got really bad I had pain even walking. I’d had previous treatment from a chiropractor and osteopath which helped but only eased the problem for a short period of time. I decided to give Proback a call as I wasn’t coping at all as I mentioned. From the get go they were fantastic. I had a consultation and X-ray and they could see the problems I was experiencing. Proback put a shockwave treatment in place following on with some exercises and all I can say is Wow! Wow! Wow 95% of my pain and discomfort has gone, I can walk , work and Surprisingly dance again . I haven’t finished my treatment program yet but so far I’m so happy with the results and would like to say a huge thanks for your service absolutely top notch.
Best wishes
Duncan

I have had a long-standing problem with my back, which over the years has steadily got worse. The Proback people have been tremendous in their care and attention and all-round service. After careful diagnosis they tried radial shockwave therapy which helped but didn't fix the problem. After further discussion they moved me to Prolozone therapy - which has had sensational results. I am now for the first time in years, pain-free. I would recommend anyone who has serious back issues to give Proback a call.
Best wishes
Graham Hunt

It’s a scam!!!
I went there on november because i was suffering of herniated disc . It was the worst decision of my life they don’t care about you they just want money. I was treated by the main one and other chiropractors no one knew what the problem was. They love using shockwave therapy even if it’s not working on the patients. After i paid 12 sessions i have been told that the only way to fix my problems was with exercise and magnesium that i could have done it before without spending all of these money. If you want to be cured don’t go near there they want the money not your health. If you have any back pain please don’t go over there i am okey to be contacted if you need more explanation

I am so grateful I came across a place called Proback Clinic. I was in immense pain from something that I deemed to be an alien to my right leg from waist down to my toe.

When I came to Proback, I was told I needed a treatment called "shockwave treatment."

I also had to take an X-ray, and the empirical explanation that was brought to my attention from Proback gave me an inner smile that confirmed I was in the right place for treatment.

Thank God that alien pain has left my leg.

I WILL RECOMMEND ANYONE TO GO THERE.

The staff will make you feel at home.

I will go there for a "shockwave treatment" now and again.

Finally, the treatment is therapeutic.

Thank you
John Areola

I went for an initial consultation and follow-up where my x-ray results were shared. Both were friendly and professional just seemed very early career rather than experienced practitioners. I think they were very busy both days so a little chaotic with 2 different therapists seeing me for first appointment and then same with shockwave therapy. I tried shockwave therapy and laser treatment but was given no exercises to do on my own. Given my condition is 3 months on I thought I would give it a go and I may get the more advanced treatments. The shockwave was ok - much like a massage gun and lazer I didnt feel anything. Each treatment was 20 min or so. The next day felt limited improvement and the cost and time to travel into to central was not worth it. I personally found local independent consultants usually charge less and have much more experience in a specific area. No critique of individuals I met with they were positive albeit rushed in their energy - I just didn’t leave with a belief this was the right treatment location for me. I am now focusing on 1:1 pilates which is £25 for 50 minutes and maya facial release ans radio frequency therapy which is £50 for 45 minutes.

I’d just turned 69 in September 2023 when I injured my lower back while carrying a heavy box up a narrow staircase.
Within two hours the pain in my lower back and down my right leg was indescribable. I couldn’t stand, sit, walk or even lie down without severe and constant pain.
Before my injury I was very active - I visited the gym at least three times a week, swam, rode a bicycle and, in the summer, played cricket every weekend.
But within a day my posture had changed drastically, with my spine bent severely to the right (by 32 degrees).
I saw my GP who prescribed strong painkillers and referred me to a physiotherapist, who merely printed out some exercises - almost all of which I was physically unable or in too much pain to do.
I was left with no option but to pay for my own diagnosis and treatment.
I arranged an MRI scan and x-rays (which indicated that I had one or more prolapsed discs and/or a trapped nerve) and saw three chiropractors, an osteopath and finally an orthopaedic surgeon. The surgeon recommended a laminectomy, the shaving of the vertbra(e) to create space for the prolapsed disc to stop it impinging on the sciatica nerve. The op would involve cutting through three muscles to expose the area to be treated and recovery would take between three and six months.
I asked whether the op would restore my back to the state it was in before I injured it and whether I would be able to continue with my active lifestyle. The surgeon said there were no guarantees.
After my consultation, I Googled details of the op and also spoke to several friends who are GPs. I concluded that, despite the constant agony that I was in, the chances of a successful outcome on my terms was less than 50 per cent. Considering the associated risks involved, I decided that I would do whatever I could to avoid going under the knife.
It was around this time that an advert for ProBack appeared on my iPhone - probably because my of constant internet search for cures/relief of my sciatica/lower back pain. I read about spinal decompression and noted that the aim was to stretch apart the vertebrae to create more space for the trapped disc, or free a trapped nerve. In other words, the aim was the same as the op but without the disadvantages of surgery. ProBack also stated a 90 per cent success rate, which were also much better odds than surgery.
Cost was another consideration. The basic op with some aftercare would have cost between £11,000 and £12,000. While no one at ProBack was able to estimate if my treatment would be successful or how long it would take, from what I had read someone with my injury could expect to pay around £3,000.
The first consultation with ProBack, which included x-rays, was also on special offer, so I signed up.
Despite the agony than I was in, the treatment itself - shockwave followed by decompression - did not hurt. But despite 18 treatments for twice a week I felt no real benefits and was still in constant pain.
But after my eighteenth treatment I woke in the night in intense pain in my lower back and right leg and foot. This lasted an hour during which I took painkillers and applied four ice packs. I eventually fell asleep and woke the next morning feeling that something has eased in my back. The pain was still there but at a much more manageable level.
I have subsequently had five more decompression treatments and my pain has lessened each time.
I have now, at the suggestion of my ProBack treatment supervisor, switched to once a month decompression sessions while I undergo back strengthening exercises at my local gym.
X-rays reveal that the disc spaces between my vertebrae and the lateral displacement of my spine are back to normal.
My pain level has massively reduced and I now have my life back - all without the dangers and uncertainty of surgery.

Suffered with stubborn back pain for many years and had tried many treatments to no avail, until I found a superb all round successful treatment with Proback! The shockwave therapy worked wonders for me!
Can’t recommend them enough! Staff were excellent to match the treatment too!

Proback Clinic has given me my life back, from arriving there in my wheelchair, my back totally out, could not stand up at all and bent towards my left side and over. With the Shockwave Therapy and the Radio Frequency Therapy I am able to walk up straight, bend, move, and am now nearly pain free. From the 1st x-rays and the 2nd x-rays so much improvement. The Staff are all miracle workers. Very professional service. I have referred my parents too for treatment. I would refer anybody to them.

I’m a landscape gardener and in early December 2023 I was experiencing very painful lower back problems.
Unfortunately my doctor was unable to help and the NHS waiting list was going to be several months.
I found ProBack on the internet late on a Thursday evening, called them and had my first consultation and X-rays the next day.
My treatment started 2 days later and every week for the next 4 months.
I had lost much of the curve in my lower spine and had compacted discs.
Every Tuesday afternoon I would arrive at the clinic for shockwave treatments and decompression. I was always on time and never had to wait. The reception staff were amazing. They were beyond polite and the most efficient team I’ve ever met.
The therapists were absolutely incredible and over the ensuing weeks and months they worked their magic. I was massaged, stretched and given an exercise regime as well as a rather unique lumber cushion.
I had my final consultation and X-ray results a week ago and despite feeling amazing I was a little nervous.
I couldn’t believe it when I compared the before and after X-rays of the curve in my spine. It had corrected itself by 30% and was almost back to where it should be.
I have another check up in a few weeks time and in the meantime I will continue with the exercises and lumber cushion. I’m no longer in pain and my posture has improved significantly.
The team at ProBack in Victoria are absolutely amazing and I would recommend them 100%. Thank you.
Andrew Morris.

I was not able to walking because of my pain in my left leg. Three weeks was on painkillers but pain was not getting less. Then I finding Proback Clinic Victoria on line. I came here. Staff here is very kind and helpful, doctors very professional and on next day I've got first procedure(radial shockwave therapy). After some weeks pain disappeared and I am happy walking without any pain. I am very grateful to the professional staff, who made my life beautiful. I highly recommend Victoria Clinic to everyone who is looking for help. I am very grateful to the doctors and staff of the Clinic! Thank you very much !

This place is awesome 👌 I had the treatment last year with a little added work on my muscle and core strength, which they gave me workout plan for, I am back to 98% recovered. I was in a bad way for three years not able to walk more than 20 metres without crippling pain from sciatica. It is expensive but I would say it worth it. I had decompression treatment and shockwave therapy it was expensive.
Decompression £120
Shock wave therapy £60
I had this twice a week they set out a treatment plan for you so cost might vary as you might have another type of treatment. It in my view a safer option to surgery you might want to try first prior to surgery.

I've had disc issues In the past taking time off sick due to serious pain and not being able to walk for days thanks to proback that's all changed
I first visited the London City branch over 4 years ago. And now I regularly go for shockwave therapy they are so friendly welcoming and professional they talk you through your treatment after having an x ray
I would recommend them to anyone don't hesitate to give them a call

I have so much to thank Proback for! I came in with a disc herniation causing awful sciatica that I was finding really hard to tackle by myself at 21- I was rapidly losing mobility and getting worse faster than I could manage it. Though I'm not 100% yet (to be expected!) I owe all the improvement to Proback. I found all three treatments to be beneficial - decompression, laser, and shockwave. There was a point where I couldn't straighten my leg or walk for 30 minutes every morning due to nerve pain, and now I do not have any sciatic pain and am back in the gym which was my goal! I do not live close to the clinic at all, and each session would be a 4 hour round trip for me, but I would have travelled for twice that to have the results I achieved. I would recommend this clinic especially if you feel a little exasperated with NHS physio as I did. Going to Proback feels like you're actually healing the root of the problem. Every single staff member I came across or met was lovely, professional, and had a great attitude. It genuinely felt like every practitioner I saw wanted me to get better- they are all just really nice people.

Huge THNK YOU to Dr. Christian Allard, Katerina Brejchova, Abdul Miah and all staff were involved at ProBack Clinics who were looking after me and change my life for good THANK You.
The experience I had is fantastic - warm welcome professionalism and understanding.
I came to the clinic mostly for my right numb leg, as I have problem to stand and sitting while driving some times when sitting on the chair as well depends of the position. However after the Xray Dr. Christian Allar also told me that I have a stiff neck where the headaches come from time to time. I was then given with the personalised treatment plan - explaining the need of treat the problem from its root rather then taking a painkiller. What the procedure will suits best my situation as Shockwave Therapies and Spinal Decompressions, cushions and some exercises.
I started to feel the difference from the very second week of my treatment, feel like new person (every part of your body start to adjust to a NEW YOU), My numb and tingling of the right leg started to fade day by day until it was gone and you forget all about it - Isn't That GREAT???
Never the less my neck has improved as well and didn't feel that tired anymore, nor headaches.
All the staff at the clinic works with professionalism and understand the Patient's pain. We all have it in some point of our life!!!
I do highly recommend ProBack clinic for those who have back or neck pain issues.

Thank you all,
Best regards
Ani Choneva

ProBack was a game-changer for my persistent lower back pain, sciatica, and numb leg issues. Their warm welcome and empathetic approach made a world of difference from the start. The specialists' deep understanding of my problems led to a personalised treatment plan, incorporating advanced techniques like Spinal Decompression and Shockwave Therapies, which brought relief I hadn't found before. Their holistic approach not only eased my symptoms but also targeted the root causes, significantly improving my mobility and reducing my pain. Moreover, their commitment to educating me about my back health was incredibly empowering. I highly recommend ProBack to anyone seeking a thorough and caring solution to back issues! A heartfelt thank you to ProBack, Katerina, and all the practitioners involved. You all were fantastic and instrumental in helping me return to my old, pain-free, healthy self.

I have started having treatment at Proback about three years ago following a vertigo attack. I have been offered shockwave therapy and responded very well to it. Part of the problem was calcification in shoulders and neck. The treatment helped to restore my neck mobility. After about 10 weeks of Shockwave treatment, my condition improved markedly. Since then, I go to Proback for maintenance treatments. Arlind and all practitioners at Proback are very friendly, professional, helpful and experienced. The overall experience at Proback has been very positive. All staff and receptionists are welcoming, courteous and helpful. I would highly recommend Proback.