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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

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74 reviews in the last 12 months

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sciatica

Rated 5 out of 5 stars

ProBack was a game-changer…

ProBack was a game-changer for my persistent lower back pain, sciatica, and numb leg issues. Their warm welcome and empathetic approach made a world of difference from the start. The specialists' deep understanding of my problems led to a personalised treatment plan, incorporating advanced techniques like Spinal Decompression and Shockwave Therapies, which brought relief I hadn't found before. Their holistic approach not only eased my symptoms but also targeted the root causes, significantly improving my mobility and reducing my pain. Moreover, their commitment to educating me about my back health was incredibly empowering. I highly recommend ProBack to anyone seeking a thorough and caring solution to back issues! A heartfelt thank you to ProBack, Katerina, and all the practitioners involved. You all were fantastic and instrumental in helping me return to my old, pain-free, healthy self.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t thank Proback enough

I can’t thank Proback enough: after a couple of months of severe, debilitating lower back pain and sciatica on one side, I decided to visit the clinic, following a recommendation. After just 2-3 treatments, my pain had subsided hugely and it continues improving after each visit. Thanks to Proback, I now have my quality of life back and am able to take care of my kids again properly! Special thanks to Arlind, Ophelia and Dimitar for their fantastic care and professionalism.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to say thank you to the…

I would like to say thank you to the Proback team with special thanks to Yohanis. I could barely walk due to sciatica pain when I first walked through the door at Proback, six months later I am largely pain free, and back to my regular activities both at work and in my personal life. The customer service provided by Proback is top notch and I would definitely recommend them to anyone seeking Chiropractic treatment.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

My sincere thanks to the staff at ProBack clinic

I am 67 years old & was suffering from sciatica for few weeks. Pain in my right leg was absolutely unbearable. My son initially booked an appointment with ProBack clinic & I should say that I cannot thank him enough for doing that 🙏.

I had too much pain, could not sit, stand up or walk for long & sleeping was absolute torture 😫. Now, I am half a way through my treatment & I feel amazing, I can walk almost pain free & back to my cycling as well, how wonderful is that 😊😊😊.

My special thanks to all the staff at ProBack clinic, who are always very welcoming, kind & helpful, they are amazing, especially handsome Yohanis 😜, who helped me all the way through in the last 4 weeks with my treatment: shock wave, decompression & laser, in addition he gave me some exercises to do at home for sciatica, lower limb & lower back for improving the condition of my neck & back.

I definitely recommend ProBack any time, any day 😊😊😊👍👍👍

ProBack Team 🙏🙏🙏🙏

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant and effective treatment

Brilliant treatment! For my enraged sciatica nerve, the shock wave therapy and decompression treatments are the only ones that ever really helped. I would recommend this to anyone with a backpain.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Qudos to Proback Clinic for what they do!

I can't thank them all enough for helping me getting back on my feet so quick. I felt improvments after every session.
The staff is very professional, welcoming, accomodating and attentive. Special thanks to Johannis, Rui and Dipa. You are brilliant!
And I'm only half way with the treatment! I went there in crutches and 3 weeks later I was walking on my feet without crutches. Pain faded dramatically after only 3 sessions. Pain and numbness completely gone after less than a month. Still a few weeks to go to fully recover, now continuing with the next phases, stabilizing and improving my overall spine condition.😉
I would strongly recommend the treatments they do for their efficency first of all. And don't wait until pain kicks in if you know you have a back condition. And if it happenes don't have second thoughts if/when to go and have these treatments. Preventive care is even better.
I sure won't hesitate to go again to Proback Clinic from day 1 if sciatica hits again.
Thank you once again Proback!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

To all of you that are reading this…

To all of you that are reading this review I would like to start off by saying DO NOT DISMISS PROBACK.

They are amazing.

Having had sciatica for nigh on four months with pain ranging from 7 to 10 out of 10 (with 10 being excruciating) I was recommended Pro Back. Like you are now, I was sceptical. Mainly because I had tried other independent chiropractors which did nothing and yet cost quite a bit of money.

I eventually took the plunge and booked Pro Back. The service and booking process was first rate and on my 1st appointment I truly believed that this treatment was going to work. I booked my course in and could pay over 3 instalments which really helped. I was booked in twice a week.

Please note that results are NOT instant.

That said, in just over 2 weeks my pain had eased significantly. I am now 7 weeks in and I have no pain whatsoever and will be continuing at ProBack once a week from now for the next 4 weeks.

The results have been AMAZING and I highly recommend ProBack. Not only have they sorted my sciatica you also get to learn about your bones, neck and spine and realise how much we all overlook these. They have given me exercises to improve my posture which all of us neglect.

All I can say is that whatever doubts or concerns you may have please go to ProBack. THEY WILL LISTEN TO YOU. THEY WILL SORT YOUR PROBLEM. My only regret is that I didn’t address my sciatica sooner!

Thank you ProBack.

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

Came into Proback last October on a…

Came into Proback last October on a walking stick with chronic back problems, lousy posture and a crippling bout of sciatica. Pain-killing eased the sciatica, massage and spine decompression helped the back issues, while exercises and back support cushions have improved my posture. (On seeing me for the first time since Christmas, my sister wanted to know how I was managing to look taller)

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Review

Review

VICTORIA PROBACK DOES MIRACLES

Over the second lockdown period I suffered from back pain caused by sciatica. I was practically paralyzed, couldn't walk at all and had sleepless nights. I Made numerous phone calls to my Gp for help. I was prescribed very strong meds that would knock me out for days but still in a lot of pain. My Gp couldn't find any medication to help relieve my pain but still kept on prescribing stronger doses. I was taking about 6 different painkillers at the same time (I'm surprised I'm still alive or not an addict). I was referred to the hospital as my pain was not going away after 2 months. While I was waiting for an appointment at the hospital, I decided to search online for help privately and saw VICTORIA PROBACK CLINIC. I called to make an appointment for a consultation and the receptionist was amazing on the phone and convinced me to book an appointment the following day.
I walked in there crippled and limping. They accessed me and took my X-ray. I saw Yohanis who went through the procedure on how he is going to fix my back pain using decompression, laser and shockwave. I was extremely sceptical. Being in the pain I was, I thought I'll try them and didn't like the thought of having surgery either but was convinced by Gp that the surgery or Injection is the best option to heal me.
After agreeing to start my treatment with Proback clinic, I finally received my appointment with the hospital for my consultation. I was told by the consultant that I would need either back surgery or an injection on my spine and had no chance that any type of physio or treatment would help me at this stage. Bare in mind that all of this decision was based on numerous phone calls to my Gp but no one had seen me to assess my case.
The consultant was hiding behind his computer, reading the Gp notes and insisted that the best way was surgery. After hearing this information, i Now started to doubt Proback clinic but attended my sessions with Yohanis. I told him what the hospital said and he reassured me that surgery is not an option for me at this stage but patience and trusting the plan he made for my recovery will help me.
This was the best decision I made. After 5 months of treatment I am a new person, I can run, walk, no more sleepless nights and no longer on medications.
And Guess what? Now that I am fully healed, I still haven't heard from the hospital for my surgery that apparently I needed to heal me (what a joke).
Massive thanks to the reception team for caring and not letting me down with my appointments.
Exceptional work from Yohanis and the rest of the team who treated me.
YOHANIS keep up the good work, you are a natural and if your boss is reading this review definitely INCREASE this young man's salary please.

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent care and treatment

Thank you very much to all the practitioners at Proback, especially Damanie who has been brilliant. I have seen him regularly throughout my time there. Ramina also helped my shoulder greatly. The care and attention I received was excellent and very attentive and has certainly made a difference in improving my back pain and sciatica. Dipa and the reception team are all delightful and always very helpful. My whole experience has been a positive and very useful one. A big thank you to all the Proback team.

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

A Big Thank You To All The Proback Team @ Victoria!

When I first went for my consultation at Proback I hadn’t thought my journey would result with me being able to fully walk for long hours and do the everyday things that were restricted for so many years.

The care and help given by all the staff, making sure step by step I was on a road to recovery.

Many of you would know sciatica can leave you feeling so low and not be able to complete the everyday challenges one would complete naturally.

Thanks to Dr Dan and Inan they worked with different treatments which worked for me, I could sleep and perform so much better and I finally could walk, slowly I started to feel I could do so much more and now I’m back to being happy me, in the gym and getting on with my life again.

The professionalism, communication and excellent customer service made it possible for me to have the right amount of treatments and feel I have my life back.

Thank you to all the staff who worked to ease my pain and make me feel comfortable and slot me in for appointments when it was needed the most.

Deepa thank you for always making me feel welcomed at your clinic and taking time to see how I was recovering.

My journey was a aim of recovering but I walk away from a experience of meeting amazing people and creating a special bond due to their nature of care.

With no doubts at all I will totally recommend anyone that has any back, neck or leg problems to go and meet the amazing staff at Proback Victoria as it can change your life again.

Once again thank you to you all and best wishes for the future.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

I have been suffering with severe…

I have been suffering with severe Sciatica down my back and leg, the doctor advised I have an operation. I further researched my options and contacted Proback. After my first consultation I was pleasantly surprised by the advise given and decided to go ahead with sessions moving forward. I am now in my 3rd month of treatment and from not being able to walk to now being able to get on with my day with less pain and no sight of an operation ahead.
I am grateful to Chris, Dipa and team for their professionalism and knowledge to get me where I am to today.
I would highly recommend with confidence.

Serif Hassan

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

(Lower back pain sciatica-bulging disk)

(Lower back pain sciatica-bulging disk)
I am very disappointed with this treatment, after my first discounted session they (David) advised to take the 18-session package (decompression-shockwave) and promised to get me at least 80% pain free. After wasted more than 2 months and spent a lot of money I am now getting ready for surgery. The staff is very kind but in Surbiton there is a lack of communication and professionalism in between the staff members. Plenty of times I received different set of exercises with no clarity and sometimes with contradictions. Sometimes I felt like a number and not a patient as there was not a follow up during the process, different staff members treating you, always in a rush with no time to answer questions (David mostly) some sessions I had to ask why I still in pain and many times David answer that it could be a mental problem!! Or maybe I am not doing my exercise properly! I stopped working just to concentrate in my back health and followed every single step. I understand that this a treatment might work for others but at least be honest and advice patient if this treatment is working or not for you. After I stoped going for my latest sessions there was not feedback or assessment. I believe they just don't care as long they are busy.

May 24, 2021
Unprompted review
Proback Clinics logo

Reply from Proback Clinics

I am sorry to hear that you feel disappointed in the service provided, & whilst I share your frustration, I am confident the clinic was beyond thorough in its approach to your care.
I feel it is unfair to claim we were dishonest with you about your chances of recovery. As you say above, you came in for lower back pain (disc pain) and sciatica and on multiple reviews you reported that your low back pain was completely resolved, following further assessment you were informed that the remaining pain was not consistent with sciatica.
No medical or chiropractic clinic, including us, can or will ever promise or guarantee results. Our target for this kind of condition is indeed 80%, which has been formulated via an extensive review of the research and an audit of comparable cases seen in the clinic. In 2019 we identified a 78% improvement on average over a 9-week course for patients with a similar condition to yourself.
This figure does however include a small minority of patients (6%) who we had to refer, back to their surgical teams. We are very proud that this number is so low, yet I can understand how frustrating it must be that not all your pains were resolvable.
Both myself, and my therapy team exhausted all avenues of treatment, plans B, C & D were discussed and tried. As I say, we match your frustration as contrary to your review, we do care and regularly double-booked sessions with you to have time to discuss your case, review, and tweak rehabilitation. It saddens me that this extra effort has not been recognized.
If we have a case where ALL muscle function and orthopaedic tests are strong and stable, and we cannot detect any signs of functional damage left to treat we have a duty to stop active care and consider psychological influences.
My recommendation was to focus on your rehabilitation and get back to a gym to try to strengthen the glutes, we talked at length at how rehabilitation can help strengthen your mental and physical recovery, I was unaware that you were unhappy with this narrative.
You are currently booked in for a follow up appointment to analyse the progress of your rehabilitation, so I am at a loss to understand this review, I am guessing you have rejected my advice and decided surgery is going to provide a magical cure, which I am concerned is a potentially huge mistake. I am as ever more than happy to discuss your options with you before this option.

Rated 5 out of 5 stars

Life-changing experience

I have had chronic sciatica pain for four years now and I still can't believe what happened. My name is Ka Valentine and I have an 8 year old daughter who knows what I have been through. At times, I could barely stand up. Now, only starting a few months ago, Proback has changed my life. All the team is amazing and friendly, especially Yohanis. Proback also gives you customised treatments according to your needs, and I'm so grateful for that. I can't wait to see the end of my journey.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Review

Firstly, the staff are very welcoming and positive. The work done by this practice gives great results and has helped me start to recover from sciatica. My pain has hugely reduced since my first appointment of shockwave therapy and treatments are handled with care. I highly recommend this practice to anyone suffering from any type of neck / back problems 👏🏽

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Happy patient

Just to say, very pleased with my treatment i received from PROBACK CLİNİC.
İ tried other treatments elsewhere, but did'nt have much effect. Was advised about PROBACK by a family member and thought what have i got to lose. My problem was i had sciatica with shooting pain down my left leg. After a consultation, i was put on a 3 month course. Very pleased with the outcome.
Proback staff are very profesional.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

I had suffered around 5 years from…

I had suffered around 5 years from really bad sciatica and every year it seemed to get worse. I was going through the usual process of doctor, NHS physio and private general chiropractor, neither of which had taken X-rays or had really examined the source of the sciatica symptom. Eventually it got so bad that I could not even walk more than 10 mins without being in excruciating pain, I couldn’t sit, or sleep! I train heavily in martial arts too and the pain was restricting my ability to do what I needed to. In the end I had enough and started searching for somewhere I could go to get an X-ray to see what was causing the sciatica and treatment for the actual problem! I found Proback on line and Facebook and read up on them and felt they could help. The offer of £60 for X-rays and report seemed so reasonable that I couldn’t say no and it would give me a chance to assess for myself if they could help, with out losing anything!
The examination showed that the issue had started in my neck, now damaged, and had been left so long that it had damaged the discs in my back too. I was given a course of treatments to straighten my spine and realign my neck and strengthen the muscles around the damaged areas.
My course had just completed. The X-rays showed a massive change and everything realigned to where it should be and I’m now fully functional! I can walk for 6 or 7 hours in heels with no pain at all! I can do almost everything again in my martial arts. Of course the main damage to my discs can never be repaired physically but they have helped me to become fully functional!! I will still continue to visit for checks and some treatment to keep my at my best! As an athelete- that’s necessary!
I cannot recommend proback enough! Forget surgery and don’t suffer - it can be fixed and the supporting areas strengthened enough to get you back to as normal as possible! Brilliant staff/ therapists and leadership! Dr. Chris’s knowledge and determination to fix his clients is inspiring! I always enjoy going there and I cannot thank them enough! Best money I have ever spent!
Thank you!

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Positive Help from Proback Professionals

During the lock-down period this year (2020) I often suffered severe sciatica pain in my right leg. It manifested itself by pain radiating down the back of the thigh and calf, the ankle and foot felt strangulated and often the sole of the foot was numb.
The team at Proback gave me an individualised treatment programme with shockwave, decompression treatment and exercises. This relieved the pain gradually and the feeling in my foot came back. It means I have my life back!
I am very grateful to all of the Proback team.
The team at Proback is very professional, has been always friendly and empathetic and I have no hesitation in recommending them.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Pro back clinic

I went in there initially for a consultation and an X-Ray due to having severe sciatica pain on my left leg for several weeks due to having a bad back.

Since then, I have undergone two treatments shock therapy and spinal decompression, within a short amount of time i have seen a significant change. The treatments have reduced the pain and it has improved my mobility/movement and sleep.

The staff at the clinic are welcoming, friendly and helpful especially Daniel one of the practitioners who has monitored my progress since the beginning of my treatments and Melinda at the front desk for always being helpful and friendly.

October 27, 2020
Unprompted review

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