Proback Clinics Reviews 

Since September 2025 I have been visiting Proback Clinic and this has changed my life in the most positive way. At the clinic I have been greeted with such warmth and caring staff. From the reception staff to all the physiotherapists. I have been in chronic pain for over 30 years with spinal stenosis, sciatica, osteoarthritis. Over the years I have had numerous amounts of cortisone injections in the past and this has made back issues with the muscles weak. Ayushi Patel is my physiotherapist she has been treating me with shockwave therapy. She is very professional so very caring, and she explains everything. Ayushi recommended me to have prolozone therapy. I have had a few radio frequency and currently having Prolozone Therapy by Mudasir Hussain which has made remarkable improvements in my lower back. The pain has minimised drastically. He is so professional, caring and very gentle and explains everything in detail and always asking if I am ok as I have fear with needles. I am on my fourth session with the Prolozone injections and I feel so brighter, more flexible and walking more, sleeping better and not feeling so down and depressed. I don't feel so heavy in my body and legs too. I am visiting the gym more too to gain strength in legs and back. Also, I used to pray sitting on the chair, now I am standing praying and bending down to pray. On the whole I feel like a new person with a new lease of life. I have recommended my dad who has knee problems and he is currently having the injections in his knee and he is walking better and in not too much pain. I recommending a few people and to anyone who is in chronic pain to at least try these therapies as you will be pain free for a while. I haven't been taking medication either. Thank you to all the Proback team.

My experience with Proback clinic was phenomenal.I had multiple issues Neck pain shoulder pain, knee pain,back pain and sciatica problem .I tried many other options in the past however ended up with little to no success.
I found this clinic through social media.I was advised 24 treatments.Honestly after six treatments I felt it was Godsend.My hope of seeing myself better increased to the next level.
I finished all the 24 treatments and it has made such a remarkable difference in my daily life.The pain has significantly decreased to almost nothing compared to what I begin with.
The entire team are truly professional and caring.I really appreciate their dedication and service.I would like to especially thank Miss Blessy ,Miss Ayushi,Miss Kunjal and Mr Arlind (he is simply the best) for their excellence care and kindness.
I highly recommend Proback Clinic to anyone for quality treatments.

The treatment that Pro Back provided has changed my life.

In April 2024 I visited the clinic after slipping three discs, three months of crippling sciatica, and no help from the NHS.

Having visited many different chiropractors etc over 15 years of back problems, I was sceptical but desperate. I knew that decompression was likely my only potential avenue.

They X-rayed my spine and I was shocked at how much the NHS failed to diagnose. I had issues all the way up my spine, with alignment, curvature and up to 50% reduction in disc height. I started treatment immediatly.

It was obvious after a couple of sessions just how amazing decompression is. It cured my sciatica and gave me back mobiltiy.

After around 20 sessions my spine was X-rayed again. I was shocked. I had recovered disc height, realigned my spine, and increased its curvature.

Do not wait like I did. Put your back before any other costs and go visit the staff right away if you have even early signs of back issues. They use science and modern technology to treat you and are amazing.

The only treatment that worked for me with the sciatica and I have been painfree now for three years. I can warmly recommend.

I was suffering for over a year with severe sciatica to the point I was unable to walk, any normal day to day activities and at a loss of how to ease my back pain. I'd visited my GP multiple times and was working with a physio through the NHS. My pain reached a point where I couldn't take much more, and was irritable and depressed with little hope of a cure.

A friend recommended Proback. My consultation booking was quick and easy, I called and within 48hrs I was being seen for my initial xray and consultation. Within a week, I had started the 18 week treatment plan with spinal decompression and shockwave therapy - the cost was high but I can wholly say it was the best investment I've ever made.

I saw results even after the first session, my symptoms relieved and walking became easier and pain subsided - I religiously followed the advice of the team and within a month I noticed serious progress that without Proback's support wouldn't have happened.

At the beginning of my care, I'd come off an 11hr flight from San Francisco, my pain relapsed as a result of the flight and again I was limping. The next morning I visited Proback for spinal decompression and immediately the pain disappeared. It feels hard to write this since before booking I was sceptical of the reviews and comments thinking it may not work for me but important I share this experience if you are suffering as Proback spinal decompression and shockwave therapy really is a miracle! It really did work for me instantly and I am so grateful for the support I received.

If you are experiencing back pain, Proback will get you back on your feet again - I'm now fully recovered, back to my exercise regime with a greater appreciation for rest and recovery as well as an ongoing monthly check up to assure I can avoid any relapses and remain healthy for the long term.

++++

To the whole team at Proback, every single person I have interacted with is a credit to your team - offering such a friendly welcome, a kind and caring approach clearly explaining complicated technical details with patience. I received a professional experience throughout - I honestly cannot thank each and every one of you enough for helping me get better, stronger and back to fitness, but some key spotlights for the following team members:

Arlind - you are incredible and one of the best practitioners I've ever worked with. Thank you for your fun anecdotes, your sense of humour and always seeing the positive side of life, you really did inspire me and motivate me to keep going on the darkest days - please never lose this, its so very special and rare as well as extremely valuable to your patients. I've learnt a huge amount in a short time working with you - big thank you for sharing your smarts.

Ophelia - I so enjoyed our chats and getting to know you. You're going to go on to great things and I wish you all the best for your studies and next adventures. Each session with you always made me smile. Never lose that positive energy, you have a beautiful soul! Stay in touch

Kyra, Melinda, Klaudia, Nesa - thank you for your warm welcome as well as helping me source all details needed for my insurance provider with patience and supportiveness - it really didn't go unnoticed, you're all excellent!

Many, many thanks, Annabelle x

I have been struggling with a horrible pain in my lower back shooting down on my leg, sciatica.
I want to mention I couldn't bend forward and I couldn't sit down.
After examination Yohannis set up a treatment plan with shockwave and decompression therapy but he always adapt to the situations (thank you so much for what you are doing,very professional)
After each session my back was feeling good and all those treatments help me to be more flexible but because of hypermobility I had downfalls so we decided to talk to dr.Chris so for my case he was the game changer.
He recommended prolozone therapy and I had to admit I was very scared of the needles,but at that point pain was bigger then the fear, so I tried and I was very surprised,the whole procedure was around 20 min I was just feeling some little pinches but only at the beginning and my back pain was gone.
I couldn't believe it from the first prolozone therapy it was 85%improvement.
I can't stop saying for everyone this amazing treatment.
Massive thank you for all Proback Victoria team !!!
You are the best!!!

First off all I want to say now I'm a pain-free sciatica and I'm very happy 😊 After 12 years of back pain and discomfort and a lot of chiropractic sessions to diferent chiropractic Clinic's I fell again like a 👶 😇😇
After I been First time to Proback and I done the initial examination and X Ray I start to follow up the treatment recommended by the doctor was two tipes of tratament required for my recovery Spinal Decompression and Shockwave terapy this tratament is start in the same day of X Ray results. After a couple of sessions I start, I feel really good. My pain is gone, and I improve my movements and sleep.
I will continue my tratament to the end . I will definitely recommend it to the other's people in need to my family and friends.
The team is exceptionally helpful and treats the patient white respect and patience .
I want to add a special Thanks to Miss Melinda for her advice and help as well. she will always find space for my next appointments.
A Huge Thank you to all Team of Proback!
You done an amazing job!!!
Thank God one of my work colleagues has recommended Proback and really save my life. He was to Proback clinic 7 years ago and, from that point, never had back pain again ,this was a very strong point to try this tratament at Proback.
These treatments are life changing!!!
Thank you again Dumitru.

Like everyone who has gone through the pain of sciatica and lower back pain I was the one but honestly I was in bed for 10 days without being able to walk or move around.
My son was told by a professor in the university that ProBack in Victoria could be the best option for me.
Without exaggerating YES it was,that Saturday I would never forget,let alone that I walked the stairs after first session but that stress and anxiety I had,disappeared.
Arlind is one of the best people I have ever met including other members of staff,whom are very hard working and very well trained.
This review is not only about how ProBack has saved me from going through the very painful stages but they saved me from going to be operated and I can confirm to anyone who has the same issue that I had.
Always grateful

My experience has been amazing. I'm finally slowly getting my life back after suffering with debilitating chronic back pain and sciatica from two herniated discs in my l4-l5 and L5-S1 for almost 2 years. Everyone is super nice and they've be amazing in general. I'm so grateful

I have been attending Proback for several months now and my experience has been truly amazing, the staff are lovely and a pleasure to deal with, you really can tell it is a family run business you are not just a number and that they genuinely want to get you better and they are not just after your money.

You are greeted by the reception team Nessa, Claudia, Melinda & Kyra to name a few who are all lovely and a pleasure to deal with, the practice manager Dipa goes above and beyond to make sure you are looked after the whole reception team are all a pleasure to deal with.

The Chiropractors, Osteopaths and Physiotherapists themselves are very knowledgeable and lovely also, they actually listen to what symptoms you are experiencing and any feedback you give them regarding your symptoms and changes in your symptoms as your treatment progresses.

I have been suffering lower back issues since around 2013 and have been unable, to work since early 2018 due to being in constant unbearable pain.
I even had back surgery in 2019 which initially seemed very positive however I could tell something was still wrong after around 6 months but no one would listen to me, I even got told I should see a phycologist, however 18 months after the back surgery I developed almost constant debilitating lower back pain and started experiencing almost constant muscle spasms accompanied by buttock pain on my right side, in late 2022 I started noticing a weakness below the knee causing me to severely twist my right ankle at the end of 2022.
At the end of 2023 I started developing sciatica-like symptoms then at the beginning of the 2024 I also started to lose the ability to walk and I was reliant on crutches for several months.
I have lost count how many consultants I have actually seen telling me there is nothing obviously wrong with me and I need to focus on rehab exercises. At this point I had already done over 5 years of rehab exercises under the care of multiple Osteopaths, Physio and even a PT after being told my symptoms were not spinal.
However, after doing some research, I suspected something called Piriformis Syndrome might be contributing to my symptoms again no one would listen to me, after getting fed up of being told there is nothing obviously wrong with me and that it’s my head. I decided to visit Proback it’s the best decision I have made in a long time.

When having shockwave therapy usually initially see Arlind the Managing Practitioner, he is very knowledgeable and such a lovely guy usually followed one of the Proback Practitioners which is usually Shola who is amazing or occasionally Damanie or Ophelia who are all very knowledgeable and lovely. Damanie even added something to my treatment plan which helped prove one of my contributing issues was indeed Piriformis Syndrome and also reduce my pain dramatically.
I have more recently also started to also have Prolozone therapy which is normally administered by Dr Christian the lead practitioner and Mudasir who is one of the Physiotherapists they are both very knowledgeable and lovely, Dr Christian also makes your feel very welcome and at ease with humorous side. More recently Samra and Blessy who are also Physiotherapists been treating me they are also lovely. I have noticed my pain has been reduced by over 90% when combining the Prozone Therapy with the Shockwave and Decompression Therapy.
I even got told by an old friend I move young man now not someone more elderly like I used too.

My health issues are very complex and I am not fully pain free yet I recently had a few weeks where I felt the best I had in over 10 years. Together with Proback we have now managed to pinpoint the key areas that are causing my remaining issues. ]

At the end of the day, you have to also put the work in also if you want to get better, you can’t expect many years of ongoing issues to suddenly disappear with just a few treatments. I have few setbacks along the way however I am confident that with Proback’s help I am now very close to being pain free without any serious mobility issues.

I can honestly say I have had better results with Proback over several months than I have had over the last 5 years with multiple consultants, chiropractors, osteopaths and physios etc. THANK YOU.

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments but nothing helped for long and I found myself living with constant leg, hip and lower back pain.

After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had counselling over the years owing to PTSD and no other specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him!
Everyone who works at Proback Victoria, are lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin and even zumba
life can be so joyless when we experience physical pain and it's crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something can be done about it and there are specialist out there to help. I am so grateful to have discovered Proback because they have provided me with a new way of treating my mind and body. Thank you Proback

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments such as chiropractic, acupuncture, physiotherapy, deep tissue massages and even reiki. None of said treatments helped for long and I found myself living with constant leg, hip and lower back pain.
After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had psychotherapy and counselling over the years owing to PTSD and NO OTHER specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him...he's like a savant!! And everyone who works at Proback Victoria, are honestly lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin, core and even zumba and I LOVE IT!!
life can be so joyless when we experience spinal, joint and hip ailments and it is crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something CAN be done about it and there are specialist out there to help us improve our quality of life. I am so grateful to have discovered Proback Victoria because they have provided me with a new way of treating my mind and body and have given me a refreshed spirit for life. I have never spent money more wisely and I am a believer of 'health over wealth'. Thank you Proback.

I recently visited Proback for treatment of sciatica and posture issues, and I am incredibly impressed with the results. From the initial consultation, Christian took the time to thoroughly understand my condition and tailor a treatment plan specifically for my needs. His approach was both professional and compassionate, making me feel comfortable and confident in the care I was receiving.

After just a few sessions, I noticed a significant reduction in my sciatica pain and an improvement in my posture. Christian used a combination of adjustments, exercises, and practical advice to help me achieve long-lasting relief.

I highly recommend Proback to anyone suffering from sciatica or posture-related issues. Their expertise and dedication to patient care are truly exceptional.

I have been attending Proback for a few months now all the staff are amazing and so lovely to deal with. You are greeted by the reception team Nessa, Claudia & Connie to name a few who are all lovely and a pleasure to deal with the practice manager Dipa is also lovely the whole reception team are all a pleasure to deal with, the chiropractors themselves are very knowledgeable and lovely also, they actually listen to what symptoms you have and any feedback you give them regarding your symptoms and changes in your symptoms.

I have been suffering lower back issues since around 2013 and have been unable, to work since early 2018 due to being in constant unbearable pain.
I even had back surgery in 2019 which initially seemed positive but I could tell something was wrong but no one would listen to me, I even got told I should see a phycologist however 18 months after the back surgery I developed almost constant debilitating lower back muscle spasms, in late 2022 I started noticing a weakness below the knee causing me to severely twist my right ankle at the end of 2022.
At the end of 2023 I started developing what I now know is sciatica-like symptoms then at the beginning of the 2024 I also started to lose the ability to walk and I am now reliant on crutches whenever I leave my home. I have lost count how many consultants I have actually seen telling me there is nothing obvious wrong with my back and I need to focus on rehab exercises. I have done over 5 years of rehab exercises under the care of multiple Osteopaths, Physio and even a PT after being told my symptoms are not spinal.
However, I decided to come Roback after doing some research and getting fed up of being told there is nothing obviously wrong with my back when I could tell it’s my back causing my issues, it’s the best decision I have made in a long time.
I usually initially see Arlind the Managing Practitioner he is very knowledgeable and such a lovely guy usually followed by either Shola or Dimitar who are also both very knowledgeable and lovely. Ophelia tends to do my reassessments she is also knowledgeable and lovely. I have it’s also had treatment with a few other practitioners for example Damanie is also very knowledgeable and lovely in fact the whole team is amazing.

Although I am not 100% yet I feel like we are on the right track to pin pointing the exact source of my main issues and very close to figuring out how best to treat them hopefully meaning I have a much better quality of life. For example, my sciatica-like symptoms and pain are much less than it was previously I even had a few days last week where I could walk without crutches for short distances.

I can honestly say I have had better results with Proback over a few months than I have had over the last 5 years with multiple consultants, chiropractors, osteopaths and physios etc. THANK YOU.

I came to the clinic with chronic sciatica and in great pain. I found Proback to be very efficiently run and its staff concerned and caring. After 18wks of treatment I am functioning again so my experience has been a very positive one.

I’d just turned 69 in September 2023 when I injured my lower back while carrying a heavy box up a narrow staircase.
Within two hours the pain in my lower back and down my right leg was indescribable. I couldn’t stand, sit, walk or even lie down without severe and constant pain.
Before my injury I was very active - I visited the gym at least three times a week, swam, rode a bicycle and, in the summer, played cricket every weekend.
But within a day my posture had changed drastically, with my spine bent severely to the right (by 32 degrees).
I saw my GP who prescribed strong painkillers and referred me to a physiotherapist, who merely printed out some exercises - almost all of which I was physically unable or in too much pain to do.
I was left with no option but to pay for my own diagnosis and treatment.
I arranged an MRI scan and x-rays (which indicated that I had one or more prolapsed discs and/or a trapped nerve) and saw three chiropractors, an osteopath and finally an orthopaedic surgeon. The surgeon recommended a laminectomy, the shaving of the vertbra(e) to create space for the prolapsed disc to stop it impinging on the sciatica nerve. The op would involve cutting through three muscles to expose the area to be treated and recovery would take between three and six months.
I asked whether the op would restore my back to the state it was in before I injured it and whether I would be able to continue with my active lifestyle. The surgeon said there were no guarantees.
After my consultation, I Googled details of the op and also spoke to several friends who are GPs. I concluded that, despite the constant agony that I was in, the chances of a successful outcome on my terms was less than 50 per cent. Considering the associated risks involved, I decided that I would do whatever I could to avoid going under the knife.
It was around this time that an advert for ProBack appeared on my iPhone - probably because my of constant internet search for cures/relief of my sciatica/lower back pain. I read about spinal decompression and noted that the aim was to stretch apart the vertebrae to create more space for the trapped disc, or free a trapped nerve. In other words, the aim was the same as the op but without the disadvantages of surgery. ProBack also stated a 90 per cent success rate, which were also much better odds than surgery.
Cost was another consideration. The basic op with some aftercare would have cost between £11,000 and £12,000. While no one at ProBack was able to estimate if my treatment would be successful or how long it would take, from what I had read someone with my injury could expect to pay around £3,000.
The first consultation with ProBack, which included x-rays, was also on special offer, so I signed up.
Despite the agony than I was in, the treatment itself - shockwave followed by decompression - did not hurt. But despite 18 treatments for twice a week I felt no real benefits and was still in constant pain.
But after my eighteenth treatment I woke in the night in intense pain in my lower back and right leg and foot. This lasted an hour during which I took painkillers and applied four ice packs. I eventually fell asleep and woke the next morning feeling that something has eased in my back. The pain was still there but at a much more manageable level.
I have subsequently had five more decompression treatments and my pain has lessened each time.
I have now, at the suggestion of my ProBack treatment supervisor, switched to once a month decompression sessions while I undergo back strengthening exercises at my local gym.
X-rays reveal that the disc spaces between my vertebrae and the lateral displacement of my spine are back to normal.
My pain level has massively reduced and I now have my life back - all without the dangers and uncertainty of surgery.

This clinic was a God send, the staff were really friendly, professional and kind. I was in a lot of pain, I was misdiagnosed with sciatica so had been doing the wrong things to recover. This was addressed straight away and proper treatment was taken. I've been feeling so much better and can move without pain again. I highly recommend this clinic.

My experience with the Proback Clinic is great, I still have few sessions till completion. I’am very satisfied with all the treatments. my back and sciatica pain is almost completely gone the whole team is friendly and helpful. Thank you all the team ! 😊
Recommend to anyone who suffers with back and sciatica pain!!!
Thank you

This place is awesome 👌 I had the treatment last year with a little added work on my muscle and core strength, which they gave me workout plan for, I am back to 98% recovered. I was in a bad way for three years not able to walk more than 20 metres without crippling pain from sciatica. It is expensive but I would say it worth it. I had decompression treatment and shockwave therapy it was expensive.
Decompression £120
Shock wave therapy £60
I had this twice a week they set out a treatment plan for you so cost might vary as you might have another type of treatment. It in my view a safer option to surgery you might want to try first prior to surgery.

I have so much to thank Proback for! I came in with a disc herniation causing awful sciatica that I was finding really hard to tackle by myself at 21- I was rapidly losing mobility and getting worse faster than I could manage it. Though I'm not 100% yet (to be expected!) I owe all the improvement to Proback. I found all three treatments to be beneficial - decompression, laser, and shockwave. There was a point where I couldn't straighten my leg or walk for 30 minutes every morning due to nerve pain, and now I do not have any sciatic pain and am back in the gym which was my goal! I do not live close to the clinic at all, and each session would be a 4 hour round trip for me, but I would have travelled for twice that to have the results I achieved. I would recommend this clinic especially if you feel a little exasperated with NHS physio as I did. Going to Proback feels like you're actually healing the root of the problem. Every single staff member I came across or met was lovely, professional, and had a great attitude. It genuinely felt like every practitioner I saw wanted me to get better- they are all just really nice people.