Proback Clinics Reviews 

As a driver, I was suffering back pain since I drive long hours . After buying session on proback , they gave a report of X-ray and follow u treatment, they gave me more than enough time per session with the right support.

Helped me to get Fit again and less back pain the team are friendly, but is does take time and you have to make effort too. Im pleased with the result and will return if needed

Excellent results after two sessions had given up hoping to find a solution

Terrible cowboy outfit

After seeing a physio for several weeks at a different clinic which gave me no support at all for my issues. I met Alex at London Back Pain Clinic who immediately put me at ease that my issue of lower back pain due to a bulging disc was common and he would be able to help me. This he did he understood my issue he knew through his expertise how he could help me and within just a few sessions I started to feel less pain less discomfort and improved mobility. Alex is attentive to detail which supported me physically as well as improving my outlook for the future. I could not be more grateful to Alex and would recommend him to anyone going through pain and discomfort Alex can definitely help you don’t suffer see Alex. Thank you Alex I truly appreciate your support!

"I was suffering from shoulder pain and visited Proback Clinic. The doctor was very professional and gave me an injection that relieved most of my pain. I’m truly grateful for the excellent care and highly recommend this clinic to anyone dealing with similar issues."

My Mum has had a great experience at Proback. The staff were extremely caring, Shola has been exceptional with her care. Half way through her treatment and she is 80% better than before. Would highly recommend

Excellent , Doctors are very helpful and very knowledgeable in their work

And everyone so amazing
Am so happy

I can't thank Proback enough. From the very beginning I've been treated so good.
All the ladies at reception really care and always have a welcoming smile when you walk through the door.
I can't thank Shola enough, the way he broke down my xray, to working on getting my back pain to a bare minimum. His attention to detail is amazing and I can't thank him enough for helping me get back on track. Ganish also helped to assist Shola with my recovery and he too really care and took time to figure why I was having the back pain.
Hands down 10 out of 10, I will always recommend Proback.

I came in with such bad back pain not only have they made that disappear but my back has never felt better. Arlind always with a smile and very knowledgeable has helped me with my neck and posture so much and I have learned good practises and exercises to continue this. Everyone I come in contact with at Proback is always so lovely. I will continue to come here and can’t recommend it highly enough. I feel great after. :)

I’ve been dealing with neck and back pain for a while and after a few sessions here, I feel so much better. The staff are professional, kind and make you feel comfortable and heard. I appreciate how they explain everything and tailor the treatment to what you need. I would definitely recommend.

Staff are very kind and professional caring about customers. They are very friendly and good hospitality. The rooms for the treatment are very clean and organised well.
They practiced a good job on me and i m so grateful that they helped to making me feel better with my back problems. Only thing I don't like much is the changing of person that treat you. I would like to have the same person who started the session to me from the beginning and knows my problem.

My pain has improved decently since coming here.

I cannot recommend Proback more highly. I went in there walking like a person who had an ‘accident’ and over the weeks of treatment I can now enjoy walks with my dogs again. The care and attention from everyone is beyond caring. You should all be very proud of yourselves. This is the best value for money and I now can enjoy my life. I can’t thank you all enough for giving me my dignity back.

The only treatment that worked for me with the sciatica and I have been painfree now for three years. I can warmly recommend.

Open app
Your location

Proback Advanced Back Care - Prolotherapy and Prolozone Clinic
Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH
Chiropractor
Debbie B
58 points
4 days ago
I cannot thank Proback enough for making my life so much easier with less pain. The staff are incredibly professional and caring and they always try to accommodate me when booking appointments. The shock wave therapy is great for all my aches and pains on various places on my body. I am, at present, also having prolotherapy injections in my knee as I have been experiencing bad knee pain when ascending and descending the stairs. I can walk much more with ease now and have much less pain than before. I would definitely recommend Proback to everyone who has mobility issues. They have certainly helped me.

A really bad experience overall. You wont see the same practitioner throughout .. I was left unsupervised on machines and found myself pushing emergency buttons. Everything is rushed, paperwork and consent forms. especially when shifting you from one procedure to another. consultation is taking place in the corridor and reception give medical advice even when it is clear they are uncomfortable doing so It is not the tailored service it purports to be. Rather they move you between process's when one doesn't work they try another. Finally the Doctor who admitted knowing nothing about my preexisting neurological condition prescribed a procedure to mitigate it .. sighting it as the real reason I hadnt improved. I suspected and stated that it was in fact or in part due to a group of injections that had been carried out in a way that felt cavalier and carless with terrible aftercare from the specific practitioner of theirs. A man impatient, rude and dismissive whilst he carried out this series of injections another practitioner opened the door directly to the waiting room. The injections were in my bum and my bum faced the open door ! Their seems little concern for dignity.
My partners concerns (she joined me) were dismissed by the Doctor in a way women often unfortunately find when dealing with male doctors,he was very dismissive he felt the need to touch her when she expressed agitation and concern at the situation and then failed to treat her with the respect of shaking her hand until she practically shamed him into doing it. Most unsatisfactory. If you look on glass door where employees review their work places you can see former employees feelings toward the clinic and it is very telling. Ultimately it gave me no relief cost me a lot of money and left me feeling somewhat traumatised. Their are some very sweet staff there no doubt but the organisation seems woefully inadequate. I dont enjoy writing bad reviews but sometimes it is a responsibility.

After a year of significant lower back pain, two sets of steroid injections, two courses of physiotherapy and a few osteopathy appointments I was a bit desperate. I’ve got bulging discs pressing on nerves which made climbing stairs and slopes and uneven surfaces very painful. A friend had recommended shockwave therapy for another part of the body and I thought I’d give it a shot. I was skeptical to start with but after 7 sessions of shockwave and K Laser treatment I was beginning to notice a significant improvement in my back and pain levels. Stairs and slopes are no longer so painful and I can straighten my back when I try. I’m on the maintenance path now which includes exercising at home. The staff at the Proback clinic are very helpful and professional.

I first visited Proback back in 2019 and had great results, but my care was unfortunately interrupted by Covid. Over the next few years, I tried more local providers, but I never achieved the same level of progress or diagnostic clarity, so I always came back to the team I trusted at Proback.
However, for the last three months, I have been dealing with a new, debilitating flare-up of my lower back pain that has been far more stubborn than anything before. It got to the point where I could not even sit for more than 10 minutes without significant pain and was relying on a daily combination of ibuprofen and paracetamol just to get through basic tasks. The pain was so severe that it significantly impacted a holiday I had already booked. I came to Proback with this constant, burning nerve impingement on my right side.
For most patients and even myself in the past, their excellent "tried and tested" methods like shockwave therapy and spinal decompression have been enough. This time, my progress was incredibly slow. We even tried Prolotherapy, and while I could feel it was beginning to strengthen my back, it ultimately couldn't solve the core problem. The "rebuilding" process couldn't be successful while the nerve impingement had not been completely eradicated.
This is where everything changed and why I am writing this review.
Instead of giving up, my case was escalated to the founder, Dr. Chris Allard, who originally treated me back in 2019. He performed a deep physical assessment and, crucially, used a diagnostic ultrasound to get a real-time look at my back. This was the absolute game-changer. He discovered that the root cause was "huge amounts" of deep, chronic scar tissue that was physically trapping the nerve.
Because nothing else was working for my stubborn case, Dr. Chris used his expertise to bring in a procedure I had never heard of, as they don't advertise it: Ultrasound-Guided Hydrodissection. He explained that this was like a "mini-surgery" without the cutting, using an anaesthetic to numb the area and then injections of fluid to precisely break down and separate the scar tissue in a way that the shockwave therapy just couldn't break through.
The impact has been huge. While we haven't reached the end goal yet and more sessions will be needed to completely free the nerve, the hydrodissection has been far more effective than any of the other treatments this time around and I wanted to share my experience. Most people probably are not aware of the procedure and how successful it can be. It has begun to dismantle the core problem that was holding me back.
What sets Proback apart is not just their standard tools, but their ability to escalate when necessary. They don't give up. When a case is complex like mine, they bring in their top expert, use advanced diagnostics to find the real root cause and innovate using a highly specific, cutting-edge treatment to fix it. This process has given me genuine, tangible hope for the first time in a long time and I hope my nerve pain will continue to improve to the point I am completely free of it.
My deepest thanks to Dr. Chris and the entire team for their persistence, their honesty and for having the advanced skills needed to tackle the most difficult cases.

I came to ProBack after being a chronic back pain sufferer for over 10 years, and - since seeing Dr Chris and the team - I can honestly say this is the first time I have felt pain free.

I had an hip / back injury when I was 26 years old, which has meant that as I've got older it started to affect my life in every way. I couldn't sit down for long periods of time - so couldn't drive longer than 30 minutes. Or sit in a meeting without standing up every 30 minutes. Or have a meal. Long haul was a nightmare. And then I started to get pain in all the things I love doing too. Like picking up my small daughter. Or going to the gym.

And I've tried EVERYTHING (I mean, everything) and spent so much money to try and fix my problems. Physiotherapy. Yoga and Pilates. Acupuncture. Osteopath. Homeopath. Manual therapy. Weekly sports Massage. Shockwave therapy. And I even tried an expensive round on the IDD machine (the thing that stretches out your back). I had some relief of symptoms for a week or so. But they always came back.

And it wasn't until I said to my husband that I need a last resort. I was going to turn to anyone who would give me surgery, or steroids, but then I found Dr Chris at ProBack. The team did an in-depth analysis, and told me that surgery was not going to fix my problems, and told me about the regenerative injections called prolotherapy. And I needed to have 5 rounds or so.

I was a bit sceptical at first. But I had nothing to lose - my painful life not being able to sit down had to stop one way or another. And so I tried it.

I did the first, and it was really sore. The second started to get better. And by the third - I walked into the room and gave Dr Chris a hug and said 'thank you so much, I had forgotten what it was like to feel pain free, and now I can remember again!'.

In every treatment session - Dr Chris is so attentive and thorough - and wants to make sure that he was going the very best job each session (He even spent 1.5 hrs with me on my last one). And his team are all really supportive.

We're still finalising the last few areas and ironing out the last bits of pain, but the progress my back has made is incredible. And I can honestly say, to anyone who has been suffering for years, go and see these guys! Might be the best thing you ever do for your pain.