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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep gratitude for the care received. Customers frequently praise the professional, welcoming, and caring staff for providing exceptional support, clear explanations during consultations, and highly effective treatments. People consistently note that the specialized therapies successfully alleviate chronic back and joint pain, helping them regain normal mobility and comfort. Some reviewers were not happy with their overall outcomes, mentioning that the procedures did not fully resolve their condition or that their pain eventually returned. A small group of consumers also expressed feeling disappointed after expecting a more effective solution for their persistent physical discomfort.

What people talk about most

Service

Customers had positive experiences with service, describing the team as professional, caring, and thorough in... See more

Staff

Users describe positive interactions with staff, highlighting their professional, caring, and knowledgeable... See more

Product

Reviewers highlight positive aspects of product, reporting life-changing results and significant pain relief... See more

Customer service

Customers consistently note positive experiences with customer service, describing the team as helpful,... See more

Quality

Reviewers mention positive feedback about quality, highlighting high-quality care that effectively restores... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

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(562)

74 reviews in the last 12 months

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team

Rated 5 out of 5 stars

Life Enhancing Therapy

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments but nothing helped for long and I found myself living with constant leg, hip and lower back pain.

After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had counselling over the years owing to PTSD and no other specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him!
Everyone who works at Proback Victoria, are lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin and even zumba
life can be so joyless when we experience physical pain and it's crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something can be done about it and there are specialist out there to help. I am so grateful to have discovered Proback because they have provided me with a new way of treating my mind and body. Thank you Proback

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Life Enhancing Therapy

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments such as chiropractic, acupuncture, physiotherapy, deep tissue massages and even reiki. None of said treatments helped for long and I found myself living with constant leg, hip and lower back pain.
After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had psychotherapy and counselling over the years owing to PTSD and NO OTHER specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him...he's like a savant!! And everyone who works at Proback Victoria, are honestly lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin, core and even zumba and I LOVE IT!!
life can be so joyless when we experience spinal, joint and hip ailments and it is crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something CAN be done about it and there are specialist out there to help us improve our quality of life. I am so grateful to have discovered Proback Victoria because they have provided me with a new way of treating my mind and body and have given me a refreshed spirit for life. I have never spent money more wisely and I am a believer of 'health over wealth'. Thank you Proback.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Better results in 3 months than in 5 years elsewhere

I have been attending Proback for a few months now all the staff are amazing and so lovely to deal with. You are greeted by the reception team Nessa, Claudia & Connie to name a few who are all lovely and a pleasure to deal with the practice manager Dipa is also lovely the whole reception team are all a pleasure to deal with, the chiropractors themselves are very knowledgeable and lovely also, they actually listen to what symptoms you have and any feedback you give them regarding your symptoms and changes in your symptoms.

I have been suffering lower back issues since around 2013 and have been unable, to work since early 2018 due to being in constant unbearable pain.
I even had back surgery in 2019 which initially seemed positive but I could tell something was wrong but no one would listen to me, I even got told I should see a phycologist however 18 months after the back surgery I developed almost constant debilitating lower back muscle spasms, in late 2022 I started noticing a weakness below the knee causing me to severely twist my right ankle at the end of 2022.
At the end of 2023 I started developing what I now know is sciatica-like symptoms then at the beginning of the 2024 I also started to lose the ability to walk and I am now reliant on crutches whenever I leave my home. I have lost count how many consultants I have actually seen telling me there is nothing obvious wrong with my back and I need to focus on rehab exercises. I have done over 5 years of rehab exercises under the care of multiple Osteopaths, Physio and even a PT after being told my symptoms are not spinal.
However, I decided to come Roback after doing some research and getting fed up of being told there is nothing obviously wrong with my back when I could tell it’s my back causing my issues, it’s the best decision I have made in a long time.
I usually initially see Arlind the Managing Practitioner he is very knowledgeable and such a lovely guy usually followed by either Shola or Dimitar who are also both very knowledgeable and lovely. Ophelia tends to do my reassessments she is also knowledgeable and lovely. I have it’s also had treatment with a few other practitioners for example Damanie is also very knowledgeable and lovely in fact the whole team is amazing.

Although I am not 100% yet I feel like we are on the right track to pin pointing the exact source of my main issues and very close to figuring out how best to treat them hopefully meaning I have a much better quality of life. For example, my sciatica-like symptoms and pain are much less than it was previously I even had a few days last week where I could walk without crutches for short distances.

I can honestly say I have had better results with Proback over a few months than I have had over the last 5 years with multiple consultants, chiropractors, osteopaths and physios etc. THANK YOU.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Proback saved my back…

I’m a landscape gardener and in early December 2023 I was experiencing very painful lower back problems.
Unfortunately my doctor was unable to help and the NHS waiting list was going to be several months.
I found ProBack on the internet late on a Thursday evening, called them and had my first consultation and X-rays the next day.
My treatment started 2 days later and every week for the next 4 months.
I had lost much of the curve in my lower spine and had compacted discs.
Every Tuesday afternoon I would arrive at the clinic for shockwave treatments and decompression. I was always on time and never had to wait. The reception staff were amazing. They were beyond polite and the most efficient team I’ve ever met.
The therapists were absolutely incredible and over the ensuing weeks and months they worked their magic. I was massaged, stretched and given an exercise regime as well as a rather unique lumber cushion.
I had my final consultation and X-ray results a week ago and despite feeling amazing I was a little nervous.
I couldn’t believe it when I compared the before and after X-rays of the curve in my spine. It had corrected itself by 30% and was almost back to where it should be.
I have another check up in a few weeks time and in the meantime I will continue with the exercises and lumber cushion. I’m no longer in pain and my posture has improved significantly.
The team at ProBack in Victoria are absolutely amazing and I would recommend them 100%. Thank you.
Andrew Morris.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Spinal stenosis

I would like to say thank you very much to Damanei Dipa and Shana .when I came to your clinic I couldn’t walk few steps had to come to yours on Uber. Now i can walk,all sleepless nights are gone and very less pain . Also pins and needles I had are gone now..
thank you once more to all the hard working team..Illa

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with the Proback Clinic…

My experience with the Proback Clinic is great, I still have few sessions till completion. I’am very satisfied with all the treatments. my back and sciatica pain is almost completely gone the whole team is friendly and helpful. Thank you all the team ! 😊
Recommend to anyone who suffers with back and sciatica pain!!!
Thank you

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Proback

my experience with Proback, and specifically with Yohanis, has been nothing short of outstanding. If you're seeking a solution to back pain that goes beyond temporary relief and embraces a holistic, client-centric approach, Proback is the answer. Yohanis's expertise and genuine dedication to his clients make him an invaluable asset to the Proback team. I wholeheartedly recommend Proback, and Yohanis, to anyone looking for a transformative and enduring solution to back pain.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

I can't thank Mr Damanie Shaw

I can't thank Mr Damanie Shaw
Proback Senior Practitioner and his team enough. Every question was answered in detail and with extreme professionalism and patience. The procedure changed my life and my pain has diminished exponentially with each passing day. I would highly recommend Mr Damanie for back pain resolution. Greatly appreciated🤩

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Low Back Pain Relief @ Pro Back Clinic

Low Back Pain Relief

I have had low back pain for years due to prolapsed lower herniated discs’ bulging. I had sought various treatments from other places but my pain threshold remained the same and over the years ended up with excruciating acute pains at times. I started my treatments at Proback Clinic In June this year and couldn’t be happier with the results so far.

I am always treated with utmost courtesy from the moment I walk into the clinic, all the reception staff make me feel so welcome and comfortable.

My practitioners, Abdul, Katerina, Jason are caring professionals, together with rest of the team members’ expertise and advice is always welcoming and truly appreciated.

The treatments are tailored to my specific needs, It’s incredible how much my pain has improved with various treatments I have on weekly basis, my family have also seen great improvement in me as they know how I have suffered in the past. I am halfway through my treatments and can envisage further improvements when I can finally say goodbye to my LBP.

I highly recommend ProBack Clinic to anyone seeking help from back issues. The holistic approach and their genuine care has prompted me to write this review since my experience with the clinic has been so fruitful and how they have alleviated my pain for a better quality of life. I am so happy, thank you to all the staff and management.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

I looked forward to going in for every session

Having been to chiropractors in the past that hadn't helped correct my lower back discomfort since my gym injury, I was skeptical that my injury was fixable.
I gave ProBack a chance as a one last try & long story short they fixed it for me! I no longer have the discomfort & feel like my old self again. The team is lovely, it doesn't feel like a chore going in for appointments because everyone is so friendly, I actually looked forward to going in for every session which is rare & a testament to the team.
If you're on the fence about booking a consultation which I'm assuming you are as you're reading through Trustpilot reviews then take this as your sign to just go for it!

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Proback Clinic Victoria

I have had low back pain for years due to prolapsed lower herniated discs’ bulging. I had sought various treatments from other places but my pain threshold remained the same and over the years ended up with excruciating acute pains at times. I started my treatments at Proback Clinic In June this year and couldn’t be happier with the results so far.

I am always treated with utmost courtesy from the moment I walk into the clinic, all the reception staff make me feel so welcome and comfortable. My practitioners, Abdul and Yohanis are caring professionals, together with rest of the team members expertise and advice is always welcoming and truly appreciative.

The treatments are tailored to my specific needs, It’s incredible how much my pain has improved with various treatments I have on weekly basis, my family have also seen great improvement in me as they know how I have suffered in the past. I am halfway through my treatments and can envisage further improvements when I can finally say goodbye to my low back pain.

I highly recommend ProBack Clinic to anyone seeking help from back issues. The holistic approach and their genuine care has prompted me to write this review since my experience with the clinic has been so fruitful and how they have alleviated my pain for a better quality of life. I am so happy, thank you to all the staff and management.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

The staff at Pro back are highly professional and very friendly.....

The staff at Pro back are highly professional from the reception staff Dipa Nessa Claudia and Maria to the doctors Chris Arland and the team are very proffesional and know what they are doing, I've had severe pain since a car accident in 2019 so was unable to work since then..... I've had shockwave and decompression treatment for the last 3 months and it's made all the difference.... my sleep is greatly improved so I'm resting well and feel energised when I wake....the pain has become more localised in my lower back but much less painful in a work in progress , I must say a big thank you to doctor Chris and Jason they are always professional and very friendly I was so impressed I introduced my mother for some treatment and so far all is going well she's 83 and feeling better all over I would recommend this clinic to anyone that's suffering pain. Their treatments get to the root of the problem and work to invigorate the healing process we all have, a very effective approach one that works....keep up the great work Dr Chris and the team at Proback....

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Proback

The Proback team are very welcoming and helpful, they listen to your concerns and always provide a helpful solution. I had shockwave therapy performed as my treatment and it has definitely made a positive impact on my life, i would recommend going to Proback.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Proback gave me life .

Proback gave me life , I feel like 20's once again. Yohanis and Robert does miracle, they have magical hands. I am 45yrs had severe neck ,legs, back pain , tiredness, shoulder stiffness with pain, stress, breathlessness , soreness of body due to degeneration of bones . Now my health is back , no more pains , I can do exercise , all work, without pain, I forgot about my illness which I had in past , shockwave and decompression helped me alot . The team is very friendly and helpful. Changed my life . No words to express my gratitude .

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

I have had neck and lower back pain for…

I have had neck and lower back pain for very long time. I tried many differents massages but no positive results. I came accros Proback and after reading reviews i decided to give it a try. I do not regret because I no longer have pain. It was Damanie and Ophelia who took care of me but the whole team are very nice and professionnel.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service and friendly team

Amazing service and friendly team. A huge thank you to the Proback team for the treatment they have provided. After no help and being denied an X-ray by my GP, I’m so grateful I found Proback. They provided X-rays and explained the results and treatment in detail, they are very knowledgeable and I was able to trust them from the get go that they will provide a good service. My back pain has reduced significantly and I’m getting back to my normal self, they have exceeded my expectations. I highly recommend Proback to anyone suffering back pain, it really is worth it.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

I can't be more thankful to the team at…

I can't be more thankful to the team at Proback, I was in a really bad place when I found them. For about a year I was walking with a cane, suffered horrible pain in my left leg and my back and spine. I had to move back with my parents and hardly held on to my job. The NHS couldn't care less, after a wait of several months to seea neurologist I was sent home with gabapentin a nerve pain killer and blamed my symptoms were blamed on anxiety, I stopped taking the medication as I didnt believe they even tried to find out (my appointment lasted 5 minutes after waiting 4 months in bed).
I found Proback through an advert on youtube, things went quickly from that, I had an X-ray after Dr Chris drew a plan to what we can do.
The results were amazing, in a months time I was back playing sports, going to the gym, throw my cane away and started walking normally again.
I'm still not fully recovered I see the team regularly to identify/contain my problem until we can find a diagnosis.
I couldn't recommend more, I stopped seeing my previous chiropractor as I have seen better results from Proback.

April 30, 2022
Unprompted review
Rated 5 out of 5 stars

Came in On Hand and Knees

On Hand and Knees. After consultation, found out I had a Severely Compressed Spine and Neck Vertebrates. Right Hip drops a few millimetres. Treatment started on the 2nd June 2022. I crawled in and walked out. 5 months on, All Lower Back Pain disappeared within three weeks of starting Treatment. Process included Laser Treatment for the Sore Area within my Right Hip, Decompressing the Spine thus lifting back to near it original position, Shock Treatment to the entire back Area including Right Hip. Currently, only revisit for monthly check-ups. As an Engineer, I’m back on my feet No Pain or Stiffness. I will forever be thankful for the Team at Proback. Reception, Consultants and Superbly Qualified Team.

June 1, 2022
Unprompted review

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