Proback Clinics Reviews 

I have had a great experience with the clinic who have helped me so much with my back and knees. I felt an improvement straight after my first set of injections. Arlind is really good at putting you at ease and talking to you whilst do your procedure 5 stars to him and the team

Found Proback Clinic on Instagram with an offer for a consultation.
The process was smooth and the team was very helpful and responsive
Yohanis mg assigned practitioner is a gem! He’s thorough with explaining the diagnosis and caring with the treatments . The reception team is sweet and attentive. I highly recommend Proback Clinic if you need help with back pain

I had a vey successful recovery from my lower back pain with shock therapy. The team at Proback Victoria is very helpful and supportive. My consultant Ayushi is very knowledgable and answered all my concerns and gave excellent advice over the course of treatment I will highly recommended.

Suffering from acute sciatic pain on my back and knees, and barely able to walk, I went to Proback to address the root cause of my problems. After a consultation and x-rays, I was prescribed a targeted treatment plan, which involved laser therapy, radio frequency and prolozone injections. Thanks to the amazing team (especially Shola and Musadir), I am virtually pain free with improving mobility and sleeping better. I highly recommend the clinic to get your life back on track.
Cynthia

ProBack changed my life!! I would like to specifically mention Arlind and Gersi and Kunjal. All are very professional, skilled and amazing people!! A special mention goes to the reception team who are always incredibly welcoming friendly and amazing!!
I highly recommend ProBack to anyone seeking effective back pain treatment!!

Friendly team who communicate well with their patients/clients, I was given appropriate information about my needs and was given a plan of treatment to help with my needs/condition.
Arlind, Mudasir and other clinical staff provided caring and informative treatments.

The reception staff were always very welcoming and caring.

I came to Proback Clinic for chronic and severe lower back and coccyx pain, which I’ve been struggling with for a long time. I also have a strong phobia of needles, which made treatment very difficult for me at first.
The neuro-prolotherapy injections have helped me the most. Thanks to Dr Chris’s patience, professionalism, and understanding since starting treatment in 2025, I’ve been able to continue and complete my sessions.
The biggest difference for me is not just in my physical symptoms, but also in my confidence. At my most recent session on 26 March 2026, where I had injections, I managed to get through the entire treatment without any tears—something I never thought would be possible.
What really stood out to me was the care, reassurance, and expertise from Dr Chris and the team. They are incredibly supportive, professional, and truly understand how to handle complex conditions while making patients feel at ease.

I’m very grateful for the support I’ve received and would highly recommend them.

I have been a patient at Proback since August 2025 following a debilitating L4/L5 disc herniation. After a targeted course of Radial Shockwave therapy and spinal decompression, I feel completely liberated from the sciatic pain that previously dominated my life.

The clinical expertise here is matched only by the exceptional service. The Front of House team, Dipa, Melinda and Nes, provides a true VIP experience, consistently accommodating my complex work schedule and shifting time zones with grace and flexibility- thank you for being patient with my schedule!

A special thank you to my main therapists—Yohannes, Gursy, and Demetar—who didn't just treat my symptoms, but educated me on how to protect my back and prevent future injury. The whole team is wonderful; my apologies for not remembering all your names!

This treatment has been life-changing, and I’m looking forward to continuing with bi-monthly maintenance. I cannot recommend the Proback team highly enough.

My mother has been experiencing persistent knee problems for over a year and a half, which has significantly affected her mobility and overall quality of life. During my search for a reputable knee specialist, I explored numerous healthcare providers. While many clinics focused exclusively on knee injuries and orthopedic treatments, this particular clinic stood out to me—even though their primary specialization is back pain treatment.

What truly impressed me was their strong commitment to continuous staff training and professional development. It was clear that they prioritize staying up to date with the latest medical research, treatment techniques, and rehabilitation methods. This dedication gave me confidence that my mother would receive modern, evidence-based care tailored to her specific needs.

From the very first consultation, the team demonstrated exceptional professionalism and compassion. They took the time to thoroughly assess my mother’s condition, explain the root causes of her pain in clear and understandable terms, and outline a structured treatment plan. Their approach was not only knowledgeable but also patient-centered—they listened carefully, answered all our questions, and ensured that my mother felt comfortable and supported throughout the process.

The clinic’s environment is welcoming and well-organized, which further reflects their high standards of care. The staff are attentive, respectful, and genuinely committed to helping patients achieve meaningful improvement. Over time, we have seen noticeable progress in my mother’s condition, which has reassured us that we made the right choice.

I would confidently recommend this clinic to anyone seeking high-quality care, whether for knee issues or other musculoskeletal concerns. Their expertise, dedication, and compassionate approach truly set them apart.

I would also like to extend a special thank you to Arlind Cela for his exceptional work. His professionalism, attention to detail, and genuine care for patients are truly commendable. He has made a significant difference in my mother’s recovery, and we are deeply grateful for his support and expertise.

MR R Prushi

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compassion he gave throughout my therapy.
I feel empowered to continue my exercises at home and would definitely recommend Proback therapy to whoever that might need it bcs it's worth it.
Once again thank you very much indeed for all your hard work.
Chizzy.

Since September 2025 I have been visiting Proback Clinic and this has changed my life in the most positive way. At the clinic I have been greeted with such warmth and caring staff. From the reception staff to all the physiotherapists. I have been in chronic pain for over 30 years with spinal stenosis, sciatica, osteoarthritis. Over the years I have had numerous amounts of cortisone injections in the past and this has made back issues with the muscles weak. Ayushi Patel is my physiotherapist she has been treating me with shockwave therapy. She is very professional so very caring, and she explains everything. Ayushi recommended me to have prolozone therapy. I have had a few radio frequency and currently having Prolozone Therapy by Mudasir Hussain which has made remarkable improvements in my lower back. The pain has minimised drastically. He is so professional, caring and very gentle and explains everything in detail and always asking if I am ok as I have fear with needles. I am on my fourth session with the Prolozone injections and I feel so brighter, more flexible and walking more, sleeping better and not feeling so down and depressed. I don't feel so heavy in my body and legs too. I am visiting the gym more too to gain strength in legs and back. Also, I used to pray sitting on the chair, now I am standing praying and bending down to pray. On the whole I feel like a new person with a new lease of life. I have recommended my dad who has knee problems and he is currently having the injections in his knee and he is walking better and in not too much pain. I recommending a few people and to anyone who is in chronic pain to at least try these therapies as you will be pain free for a while. I haven't been taking medication either. Thank you to all the Proback team.

My experience with Proback clinic was phenomenal.I had multiple issues Neck pain shoulder pain, knee pain,back pain and sciatica problem .I tried many other options in the past however ended up with little to no success.
I found this clinic through social media.I was advised 24 treatments.Honestly after six treatments I felt it was Godsend.My hope of seeing myself better increased to the next level.
I finished all the 24 treatments and it has made such a remarkable difference in my daily life.The pain has significantly decreased to almost nothing compared to what I begin with.
The entire team are truly professional and caring.I really appreciate their dedication and service.I would like to especially thank Miss Blessy ,Miss Ayushi,Miss Kunjal and Mr Arlind (he is simply the best) for their excellence care and kindness.
I highly recommend Proback Clinic to anyone for quality treatments.

I had a truly fantastic experience at Proback Victoria and cannot recommend this clinic highly enough. I suffer from spinal stenosis with scoliosis, which caused severe and persistent pain in my right leg and had a significant impact on my daily life.

We initially tried shockwave therapy and back extension treatments, but unfortunately these were not effective for me. Thanks to the expertise of Dr Christian Allard, the team then introduced prolotherapy, which proved to be an absolute game changer.

I would also like to sincerely thank Mohammed Mudasir Hussain for following me throughout this journey with great care, expertise and valuable advice.

I am now at the end of my treatment and can honestly say that my pain is almost completely gone. The entire team has been outstanding — professional, kind and genuinely supportive. The clinic is spotless, well organised and very welcoming.

While the treatment is not inexpensive, it is absolutely worth every penny for the results achieved. I would not hesitate to return if needed. A huge thank you to the whole team for making such a positive difference to my quality of life.

My mother had severe disc and back trouble for years. Out of desperation we tried to get her some help and come across Proback online. My mother was treated so much care and was really listened to by the consultant who saw her (Yohanis Kidane) who was very considerate and treated her with so much respect. She then saw Arlind Cela who went through her results with her and again was treated with the utmost respect and care. They actually diagnosed after nearly 2 years that this issue was a worn hip and not the back. They didn't try and push us into any unnecessary treatment and supplied us with a full report and copies of the relative X-Rays. Very honest people to deal with and along with all the staff including the receptionist (Nesa) who could not of been any more helpful. Although they couldn't cure the issue they gave us all the information we needed to take this issue to the correct medical team.

Proback has been nothing short of incredible. From the start, I received exceptional care. The reception team goes above and beyond, greeting everyone with genuine smiles and warmth. Shola deserves special mention for clearly explaining my x-ray and diligently working to minimize my back pain. His meticulous approach made a significant difference in my recovery. Ganish also contributed greatly, taking the time to understand and address the root causes of my discomfort. Without a doubt, this is a 10 out of 10 experience, and I wholeheartedly recommend Proback.

After so many years spending money on medication, massage devices, and osteopaths, I finally found relief from my suffering and restored my will to live!
I found this clinic on Facebook. When I saw the spinal decompression videos, I thought, "This is what I always said I needed (someone to pull me by the feet and head) to straighten my spine."
The team is fantastic! Everyone is very welcoming!
I feel like a "baby" since I started walking again, haven't stopped!
I recommend Proback 100%!
Thank you all so much!

Helped me to get Fit again and less back pain the team are friendly, but is does take time and you have to make effort too. Im pleased with the result and will return if needed

I suffered a serious spinal injury in 2019 and, for years, I felt lost. I didn’t receive any clear guidance or pathway to recovery through NHS services, and it left me feeling hopeless. I was physically in pain and mentally exhausted, ready to give up because nothing seemed to help.

That all changed when I met Dr. Christian Allard at ProBack Clinic. From my very first appointment, everything started to make sense. Dr. Chris truly took the time to understand my condition. My body was chronically inflamed and sensitive due to nerve damage, spine misalignment, and a fracture that had never properly healed. Although the start of my treatment was challenging, the care and expertise I received were exceptional.

After a thorough consultation, complete with full x-ray imaging and a detailed report, Dr. Chris created a personalized treatment plan specifically for my complex needs. With a few targeted procedures and by following all the advice given, I’ve seen an incredible transformation in my health and overall vitality. I went from being bedbound to standing on my own two feet again — something I once thought impossible.

ProBack Clinic is a private service, and as someone without health insurance who’s been out of work for a while, I really appreciate their flexible payment plans and pay-as-you-go options. It makes high-quality care accessible and truly worth it.

This has been a long and difficult journey, but I am deeply grateful to have found Dr. Chris, a doctor who genuinely knows what he’s doing and cares about his patients. The ongoing treatments I receive weekly or monthly continue to help me progress. I feel seen, heard, and supported — something I never experienced elsewhere.

The physiotherapists and staff at ProBack Clinic are also amazing — skilled, attentive, and professional. They reflect Dr. Chris’s level of excellence and ensure every patient receives outstanding care.

Thank you, Dr. Chris and the entire ProBack team, for giving me my life back. I can’t wait for my next treatment!

I first visited Proback back in 2019 and had great results, but my care was unfortunately interrupted by Covid. Over the next few years, I tried more local providers, but I never achieved the same level of progress or diagnostic clarity, so I always came back to the team I trusted at Proback.
However, for the last three months, I have been dealing with a new, debilitating flare-up of my lower back pain that has been far more stubborn than anything before. It got to the point where I could not even sit for more than 10 minutes without significant pain and was relying on a daily combination of ibuprofen and paracetamol just to get through basic tasks. The pain was so severe that it significantly impacted a holiday I had already booked. I came to Proback with this constant, burning nerve impingement on my right side.
For most patients and even myself in the past, their excellent "tried and tested" methods like shockwave therapy and spinal decompression have been enough. This time, my progress was incredibly slow. We even tried Prolotherapy, and while I could feel it was beginning to strengthen my back, it ultimately couldn't solve the core problem. The "rebuilding" process couldn't be successful while the nerve impingement had not been completely eradicated.
This is where everything changed and why I am writing this review.
Instead of giving up, my case was escalated to the founder, Dr. Chris Allard, who originally treated me back in 2019. He performed a deep physical assessment and, crucially, used a diagnostic ultrasound to get a real-time look at my back. This was the absolute game-changer. He discovered that the root cause was "huge amounts" of deep, chronic scar tissue that was physically trapping the nerve.
Because nothing else was working for my stubborn case, Dr. Chris used his expertise to bring in a procedure I had never heard of, as they don't advertise it: Ultrasound-Guided Hydrodissection. He explained that this was like a "mini-surgery" without the cutting, using an anaesthetic to numb the area and then injections of fluid to precisely break down and separate the scar tissue in a way that the shockwave therapy just couldn't break through.
The impact has been huge. While we haven't reached the end goal yet and more sessions will be needed to completely free the nerve, the hydrodissection has been far more effective than any of the other treatments this time around and I wanted to share my experience. Most people probably are not aware of the procedure and how successful it can be. It has begun to dismantle the core problem that was holding me back.
What sets Proback apart is not just their standard tools, but their ability to escalate when necessary. They don't give up. When a case is complex like mine, they bring in their top expert, use advanced diagnostics to find the real root cause and innovate using a highly specific, cutting-edge treatment to fix it. This process has given me genuine, tangible hope for the first time in a long time and I hope my nerve pain will continue to improve to the point I am completely free of it.
My deepest thanks to Dr. Chris and the entire team for their persistence, their honesty and for having the advanced skills needed to tackle the most difficult cases.

I came to ProBack after being a chronic back pain sufferer for over 10 years, and - since seeing Dr Chris and the team - I can honestly say this is the first time I have felt pain free.

I had an hip / back injury when I was 26 years old, which has meant that as I've got older it started to affect my life in every way. I couldn't sit down for long periods of time - so couldn't drive longer than 30 minutes. Or sit in a meeting without standing up every 30 minutes. Or have a meal. Long haul was a nightmare. And then I started to get pain in all the things I love doing too. Like picking up my small daughter. Or going to the gym.

And I've tried EVERYTHING (I mean, everything) and spent so much money to try and fix my problems. Physiotherapy. Yoga and Pilates. Acupuncture. Osteopath. Homeopath. Manual therapy. Weekly sports Massage. Shockwave therapy. And I even tried an expensive round on the IDD machine (the thing that stretches out your back). I had some relief of symptoms for a week or so. But they always came back.

And it wasn't until I said to my husband that I need a last resort. I was going to turn to anyone who would give me surgery, or steroids, but then I found Dr Chris at ProBack. The team did an in-depth analysis, and told me that surgery was not going to fix my problems, and told me about the regenerative injections called prolotherapy. And I needed to have 5 rounds or so.

I was a bit sceptical at first. But I had nothing to lose - my painful life not being able to sit down had to stop one way or another. And so I tried it.

I did the first, and it was really sore. The second started to get better. And by the third - I walked into the room and gave Dr Chris a hug and said 'thank you so much, I had forgotten what it was like to feel pain free, and now I can remember again!'.

In every treatment session - Dr Chris is so attentive and thorough - and wants to make sure that he was going the very best job each session (He even spent 1.5 hrs with me on my last one). And his team are all really supportive.

We're still finalising the last few areas and ironing out the last bits of pain, but the progress my back has made is incredible. And I can honestly say, to anyone who has been suffering for years, go and see these guys! Might be the best thing you ever do for your pain.