Banner for Proback Clinics

Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

Promotion box for Proback Clinics

Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(562)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Shockwave

Rated 5 out of 5 stars

Recomend the clinic

I feel very good after 4 weeks of Shockwave and Laser therapy, i recomend this clinic and thank you for Dr. Chris how helped me so much and the rest of the team as well. Very good nice costumer service especially from Melinda.
Really recomend it the clinic !

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

This place turned out to be blessing…

This place turned out to be blessing to…
This place turned out to be blessing to me. I am 40 years old, suffering from severe back pain since 16, got diagnosed with Ankylosing Spondylitis when I was 27. In last many years I have tried lots of delivery things like : Thai massage, Swedish massage, acupuncture, acupressure, cupping, hydro therapy,etc. But the results that I got with Shockwave and Laser are outstanding. I have not felt this good in many many years. I am in much less pain at age of 40 than what I was at 30. It has given me good hope for my future life. I got the confidence that I can manage my normal life with living with Ankylosing Spondylitis. I would highly recommend this for all sort of pains but very very highly recommended for AS patients as from my experience, there nothing better than this for helping with AS.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

This place turned out to be blessing to…

This place turned out to be blessing to me. I am 40 years old, suffering from severe back pain since 16, got diagnosed with Ankylosing Spondylitis when I was 27. In last many years I have tried lots of delivery things like : Thai massage, Swedish massage, acupuncture, acupressure, cupping, hydro therapy,etc. But the results that I got with Shockwave and Laser are outstanding. I have not felt this good in many many years. I am in much less pain at age of 40 than what I was at 30. It has given me good hope for my future life. I got the confidence that I can manage my normal life with living with Ankylosing Spondylitis. I would highly recommend this for all sort of pains but very very highly recommended for AS patients as from my experience, there nothing better than this for helping with AS.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Me and my mum having treatment at proback victoria clinic for sciatica and neck pain. My mum recovered very well then i started having treatment with shockwave and IDD therapy. I am halfway through treatment now. Before sotting was the worse position for me now able to sit without pain and my sciatica pain gone as well.
I just want to say thank you to all the staffs and each practitioner which help me to get better. I want to say many thanks to Maria she is very caring and wonderful person.
Definitely i am gone recommend proback to my family and friends.

Massy&Mehrangiz

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

Fast improvement of pain and inflammation resistance

I have chronic pain and inflammation on my neck, shoulders, legs and low back area. After several shockwave therapies, I have been feeling pain elimination, better movement and my body light. Now, I sleep better, feel the energy to do something positive that I was not able to do due to my symptoms. I am very satisfied with the therapy and all the staff in the Clinic who are friendly, and Dr Chris really cares of me that makes me feel confident in therapy. I thank all of you in the clinic.

December 8, 2019
Unprompted review
Rated 5 out of 5 stars

Hi if your reading this your life could…

Hi if your reading this your life could be about to change.6 weeks ago I was in 100% pain 100 % day and night from my neck right down to my ankle on my left side, I didn't know what to do there was a 6 month wait just to see a dr at the hospital how long for treatment.
I meet Sam and had a consultation and x rays next day I knew I had spondylitis not only that but I started treatment - shockwave and decompression treatment that day. next day something had changed I couldn't say what but it had. I am half way thru my treatment and have 10% now and then not all day who knows what the next weeks will bring

If Your in pain YOU CANNOT not have the intial consultation we can all afford £60 for the sake of our health

I want to say a big thanks to sam, chris and all at proback city for their help.

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Good results

I am having ongoing treatment with Proback Victoria - (Shockwave therapy) - Maria is my practitioner and she is great. She is very caring and practical as well. I have seen the steady improvement in my posture over the last couple of months. It does take time to re-educate the body and for the pain to lift. Would recommend Proback and in particular Maria.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, ProBack Victoria have been amazing! Dan & Rishi who do my shockwave therapy always make my back and neck feel much more relieved after each session. Jo at front desk is always lovely too! Moreover, love the ambiance at ProBack Victoria, always clean and tidy. Couldn't recommend them enough. Thank you!

June 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

If you are in pain, want greater mobility/ flexibility, want to maintain a healthy lifestyle you have to check out Proback Victoria!

This is a safe and inviting place where the health care professionals and front desk staff are warm and friendly and genuinely care about you and your health.

The type of chiropractic is different from others, they don't do adjustments instead they use technology such as laser, radial shockwave and decompression equipment to improve your health. Before any treatment happens, they do a neurological test and x-ray which unable the practitioner to identify any issue with your back and neck, once they have discussed with you all treatment options then you are ready to start with your journey to recovery.

All the practitioners are excellent they make sure you are comfortable with the treatments and help you understand what to expect before proceeding with the therapy. In particular I would recommend Maria Georgiu, she is phenomenal!!! Maria has shown to be very experienced and knowledgeable, genuinely passionate about her work, she definitely practices top class customer service (I say that because I worked as Customer Service Manager for many years).

l will definitely recommend Proback Victoria to all my friends. Thanks again for your kind gestures to Joanna, Rishi, Damanie, Mitch, Naomi, Chi, Daniel and Maria.

Antonio

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!
I've only had two treatments so far but it has already made a massive difference. Huge thanks to Dr Christian Allard and his team for developing this fantastic treatment (Radial Shockwave Therapy and Spinal Decompression), all delivered with immaculate professionalism and positivism.

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent result

I am so pleased to have found Dr.Christian Allard. He is excellent in shockwave therapy. My spine lost its proper curvature and is very uncomfortable. Dr. Allard was able to help the spine regain flexibility and releive much tension in just one session. I feel so much more hopeful for a full recovery with the new found method. Thank you, Dr.Allard, for your zeal to help me get well. God bless you.

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

Sam’s your man @ Proback

Sam’s your man @ Proback

A caring and knowledgeable Sam will guide you through Proback’s wonderful offering to sort out back issues. Having suffered for over 25 years with quarterly MOT vista to a traditional chiropractor it was time for a change. Having seen my wife’s sciatic nerve issues almost eliminated from Proback treatments in the hands of Sam it was time for back to undergo shockwave. After 12 weeks, attending once a week, I am nearly free from back incidents. My back feels free of pain and I hope to start yoga again real soon. Sam knows his job well and delivers the treatment with a smile and he provides you with the confidence to meet your day to day challenges pain free.

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

I have suffered from pain in the neck…

I have suffered from pain in the neck and lower back for over 20 years. Since attending Proback Clinic where I am looked after by Sam and Henry and staff I am no longer in pain. I had not been able to pursue normal daily activities without help for over a year. Now I am back to power walking. Sam informed me as I was aware that my cervical issues will need long term treatment as it had become chronic. I am still in early stages of my treatment. Sam and Henry and all the staff are fantastic, they all know and remember my name!!!. They are very helpfull, friendly and welcoming. I could walk upright and firm after by first shockwave and decompression treatment. The clinic is conveniently located near to Cannon Street station in a very clean area. I highly recommend Proback Clinic.

December 5, 2018
Unprompted review
Rated 4 out of 5 stars

Happy with process so far

Im in the middle of a treatment plan as i was unable t get any improvement from regular sources. The initial consultation included xrays to indentify the problem (not had before) and the return explained the results (also not had before). The course is expensive but I needed to sort out my back. At first there was not much, if any improvement but im now into month 2 and I can say at last Im benefitting from the shockwave process and I can say i feel better. There is still a long way to go I suspect. My consultant, Dan, is great, friendly and competent. He even went the extra mile when I managed to put my side/back out lifting something incorrectly. He sorted that in days ...and so far Ive not missed a round of golf!

August 9, 2018
Unprompted review
Rated 3 out of 5 stars

Attended proback

Attended proback, after seeing adversments in the metro, and special offer on consultaion and x-rays. Had 4 sessions of treatment that was recommended for me , staff were friendly and very attentive, but for the treatment (decompression and shockwave) l felt no different pain wise, and at £170 a session, l wasn't willing to pay anymore money, maybe if l would have kept up with the full amount of treatment recommended, l may of seen results, but can't afford to throw away £2300

March 23, 2018
Unprompted review
Show reviews in all languages. (562 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look