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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their high level of professionalism, exceptional care, and dedication in providing effective treatments that noticeably reduce pain. People note that the team takes the time to explain clinical procedures thoroughly and carefully tailor care to individual needs. However, some people mentioned that the frequent rotation of staff members could occasionally disrupt the smooth continuity of their ongoing treatment. A few consumers also felt that organizational coordination could sometimes feel inadequate when shifting between different procedures and practitioners. Reviewers occasionally experienced communication hurdles or felt that certain aspects of their recovery journey lacked sufficient individualized consistency.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the team is extremely thorough and caring... See more

Staff

Clients share positive opinions on staff, noting that the team is professional, supportive, and... See more

Product

Customers consistently note positive experiences with product, emphasizing that treatments such as... See more

Customer service

Users describe positive interactions with customer service, noting that the team is helpful, responsive, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the treatments provided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

All reviews

(562)

74 reviews in the last 12 months

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team

Rated 5 out of 5 stars

I have been suffering with severe…

I have been suffering with severe Sciatica down my back and leg, the doctor advised I have an operation. I further researched my options and contacted Proback. After my first consultation I was pleasantly surprised by the advise given and decided to go ahead with sessions moving forward. I am now in my 3rd month of treatment and from not being able to walk to now being able to get on with my day with less pain and no sight of an operation ahead.
I am grateful to Chris, Dipa and team for their professionalism and knowledge to get me where I am to today.
I would highly recommend with confidence.

Serif Hassan

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Proback Victoria.

Brilliant experience with Proback Victoria. Fantastic professional service and I would highly recommend it for anyone struggling with back pain. All the staff are excellent and very welcoming. Easy to book and the communication is great.

I was after an effective treatment/specialised therapy for my very painful and tense back & neck caused by long hours sitting at a Desk. I have been seeing the ProBack team at Victoria for a few months now, with great results! Their radial shockwave therapy along with their K-Laser & Cupping Therapy is excellent. They were able to hit all the problem areas in my back effectively. On top of this, the combination of their knowledge, spinal orthotics and exercises have proven very efficient. Highly recommend it to anyone that is looking for that quality in service! Thank you.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

I was suffering from back and shoulder pain

I was suffering from back and shoulder pain, and on 1th of March the pain became really bad. Then after two weeks in pain i saw the post for Proback Clinic Victoria on Facebook and i gave them a call and i made appointment for examination.
On first visit they made me a scanner. On my second visit they gave me the results, they had ready plan for treatment, they examined me, and i started treatment at the same day. I felt better after just one treatment.
This new technology is amazing, it shows the exact location of the problem.

The people who working there are very kind, caring, positive, helpful, energetic and hard working.

I have distortion on the lower back and neck. I finished my first month treatment, and now i have 70% recovery, thanks to the all Proback clinic team. The pain is almost gone, and I have two months of treatment left.
Thank you so much to all of Proback team, for your miracle care especially to Arlind Cela 🙏

I don't have words to say how much i appreciate what all you are doing for me🙏.
I hope more people learn about this clinic because it's worth it.
If you ready to live life without pain give them a call and just try.
Best wishes, Kameliya

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

LG - Pro-Back -STORY

This is my story, however recent, anyway I came across this Proback add on Facebook and wanted to know if this could be true or just another load of time wasters
( I had those before).
So I made the call to them and within 24 hours I was seeing to had my consultation both Verbally & Physically , X-rays done and ready ( I thought WoW I have never seen my Spine like that before) it was very interesting to finally see what my problem was for the first time . My complaint was lower back pelvic pains,Numbness in my leg, Neck & Headache 🤕
From the minute you arrive in that clinic you are welcomed into a very friendly and caring atmosphere. I was feeling better already.
The initial X-ray, consultation and recovery plan are quick and comfortable but very informative. Yes they are that Good ? My treatment started immediately and after a few visits was on the road to recovery.
I was never ignored and was kept in the loop at all times .
The practitioners are fantastic - energetic, knowledgeable, caring and yes they get the job done . I am on my way to recovery sleeping better, Not rolling out of bed, But getting up out of bed, bending tied my own laces. This is done on 50% of my treatment.
I have recommended PRO-BACK clinic to a few of my associates who will surely be attending at there own risks of getting better.
THANK YOU 🙏 all for taking care of my spinal needs. The A-team 🙌😊happy backbone happy me.
My story continue as treatment continue.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant

Proback has an amazing team and do a brilliant job. I've been going for a few months and can definitely say the treatments have really helped my back and neck pains.100% would recommend.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

This clinic has an absolutely brilliant…

This clinic has an absolutely brilliant team and do amazing work i had a bad back and was bed-ridden and now i am walking. Whenever I have gone for treatment I have never had to wait.
The team is absolutely polite and and the service is of the highest quality.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Results focused - excellent service!

It’s been just a few weeks since I started my treatment with Proback and my immediate pain (a very stiff neck) has gone away. They use a different technique (machine /
Device focused) to previous chiropractors I have been to and while I may have been a tad skeptical at first- the results speak for themselves. The team themselves are very friendly and have very good customer care - from front desk to treatment staff.

They are always very friendly and remember your name as you walk through the door.

Their approach to sales can be a tad ‘American-esq’ which may be a bit much for some European people. It is perfectly OK with me having lived stateside for a while and being used to that approach.

I really would not hesitate if you are suffering from any back related pain- they know their business! The waiting room is always full of happy clients and that is always a good sign. Book now!
D

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

My name is Georgeta Berkman

When I came to the Proback Clinic,the quality of my life was very low because of severe pain of the entire spine and of course of headaches,insomnia,balance disorder.
I wasn"t very optimisctic that I would feel much better because of my age(74).But,after ONLY two weeks of treatment with shockwaves and laser effect is really "miraculous".Spinal pain was significantly reduced and the collateral symptoms,disappeared.
If I am optimistic now,it is due not only to the high performance equipment but also to the team,very good,very kind and beautiful proffesionals
Due to these two elements,medical tehnique and staff I feel like a new human.In this Clinic is a lot of positive energy that helps a lot in healing.
Congratulations Dr .Christian Allard for how you organized this Clinic and especialy how you chose the staff!
Many thanks to this special team!

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Hı My name is Mehmet after two years of…

Hı My name is Mehmet after two years of My lower back pain and legs body pain ı saw The Lıght with pro back My experience with Proback Clinics is a wonderful one. My present condition compared to my first visit is a miracle which I could not explain.
The staff are so wonderful and the services are excellent and am thank you very much for all Proback team!!!! :)

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Life-changing experience

I have had chronic sciatica pain for four years now and I still can't believe what happened. My name is Ka Valentine and I have an 8 year old daughter who knows what I have been through. At times, I could barely stand up. Now, only starting a few months ago, Proback has changed my life. All the team is amazing and friendly, especially Yohanis. Proback also gives you customised treatments according to your needs, and I'm so grateful for that. I can't wait to see the end of my journey.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

I had severe back pain and was barely…

I had severe back pain and was barely able to walk. The Proback Team are very professional and friendly and put me back on my feet in a couple months. My decision to go and see them for a treatment was by far the best choice and definitely recommend them. Thank you Proback

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Dr Kris and his team are very…

Dr Kris and his team are very professional, caring and do the best for the patient. I have been suffering from sever lower back pain for 18months and tried many treatments, but this is by far the best I experienced. It is also an opportunity to reassess your eating and living conditions as this plays a part too in getting better... it's not just a back problem for them to resolve. I highly recommend this centre.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot praise the Proback team enough

I have been suffering from excruciating sciatic pain for weeks due to a prolapsed lumber disc (L5/S1). I have pretty much been told from my consultant that I would need surgery to recover and I have been feeling stressed, anxious and have been on so many painkillers just to try and manage the pain.
I was recommended I contact Proback by a friend, who’s family have been going to them over the years for various neck and back problems.
I got in touch with Proback in Victoria and went in for an assessment.
After the assessment they also took neck and back x-rays. I went back the next day to get my results and to hear Dr Chris’ thoughts on how/if he thought he could help. He went into much detail and made everything very clear on the state of my condition and through the neck x-rays he also discovered that I have degenerative disc disorder in my neck (I had only previously had an MRI scan of my back so this was new information). I found him to be very passionate, open and honest. He told me he thought I had a “fair” chance of being able to recover naturally so potentially avoiding surgery, if this wasn’t the case then at least he could help with pain relief and if I did need surgery further down the line my body would be in a much better place to heal quicker after an operation. When I heard I had a chance of healing to avoid surgery I had to go for it and I was given an 18 week treatment plan.
I have been having a combination of decompression, shock wave and laser therapies and rehab exercises will also be introduced in later weeks. I have now just finished my 3rd week where I had another assessment to check how I was doing. I was told I was responding well to treatment and the prognosis has now gone up from “fair” to “good”. I can’t express how grateful and happy I am. In just 3 weeks I am already feeling the benefits and have started to have a reduction in pain; feeling more comfortable, mobile and energised for longer periods at a time. I have also been able to start lowering the painkillers I am taking and sleeping better. In such a short time my quality of life has already improved. I know I still have a very long way to go but coming into the clinic is the highlight of my week and I am feeling really positive for the first time since the start of my condition, which in itself i know is helping with my recovery. I can not praise the Proback team enough, everyone is so professional and personable. A special thank you to Dr Chris for his guidance through my treatment plan and his therapy work, I know I am in a safe pair of hands. Also a big thanks to the wonderful Sneha for her treatments and also Abdul. You feel there is genuine care from all at the clinic for you to get better and they create an easy and friendly atmosphere. Also the delightful reception team who are so efficient and always there with a warm welcome and Dipa who with all her experience has been so helpful answering any questions I may have.
I would fully recommend Proback to anyone with neck or back pains. I am looking forward to the rest of my course of treatments.

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

Super Excellent Service

I came to Proback Clinics, Victoria with L4/5 disc extrusion with impingement of the left L5 nerve root and irritation/mild impingement of the right L5 nerve root a well as moderate spinal canal stenosis being managed with high dosage of Gabapentin and Co-codamol tablets.
With the combination of Shock wave and Decompression sessions, coupled with prescribed exercises, I'm now feeling really better, my unusual gait has tremendously improved and my mobility has greatly improved too.
My Appreciation goes to Dr Chris and his ever friendly, polite and very professional team for their wonderful jobs @ Proback.

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

After trying everything... finally somewhere that works!

After suffering from a herniated disc (L5/S1) and also upper back, neck and shoulder pains for a number of years I thought all was lost. I had tried everything from chiropractors, physios, cortisone shots and acupuncture. All would help alleviate the pain short term but nothing would solve the problem. I was stuck in a vicious cycle of having to see them on a weekly basis.

I saw an advert for Proback and thought why not (I’d tried everything else). It was so refreshing to be shown by Dr Chris on my X-rays what was actually wrong with me and form a long term plan to correct it. All I had heard for the past few years is that it’s because I work in an office and sit at a desk all day.

With a combination of shockwave treatment, exercises and spinal orthic pillows I am feeling better than I ever have done. I am less stiff, my mobility is improving and although not completely pain free yet, the difference is night and day from where I started! I look forward to continuing my recovery and would recommend the clinic to anyone who has back issues.

Everyone at the clinic is extremely nice, from the ladies on reception to the team who do the shockwave treatments. Dr Chris is a great guy and really cares about your recovery.

Yes it is expensive but you are investing in your health long term and don’t think you can put a price on that. Especially if you add up all the previous costs of seeing a chiropractor week in week out to get that slight relief.

So glad I went there and if you have back pain there is no other place to go!

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

I contacted Proback about 2 months ago…

I contacted Proback about 2 months ago for my chronic back pain and tension,I'm being treated with shockwave sessions,which helped me to finally feel in my body again.
I've been mostly treated by Arlind,really professional and informative,and Hannah,always kind and aknowledged.
Also,the reception team,very welcoming and
accomodating.

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

Proback clinic near Victoria station…

Proback clinic near Victoria station has been a god send for me.
Having years of back pain and no answers from Dr’s, follow up hospital specialists, massage and chiropractor services.
I decided to enquire about Proback.

My initial reaction was being nervous as I felt staff would not understand my back pain and what I was going through. However staff at the clinic were extremely welcoming and helpful and they all go that extra mile to help.

I was given the chance to explain my back problem and staff including the therapists thoroughly explained to me what they offer in their service and the benefits of the treatment on my overall health.

Since attending the clinic I have seen a major difference in my posture, the pain, strain and pressure relief from my excruciating back and neck.

From the moment I walk into the clinic I am greeted by amazing staff members at the reception desk followed by further getting my treatment completed which makes me feel even better after, when leaving the clinic.

I’m feeling so happy that I can now do the little things which my back was restricting me to do and I’m not even half way through my treatment.

Dan, Dipa and team thank you so much for all your hard work and making me feel better way faster than I expected.

I am so satisfied with my results that I will for sure be recommending my family and friends to attend and will say if your unsure whether to go to Proback near Victoria station, then don’t hesitate! You will be so happy that you took that chance :)

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service. Chris and team are great

The staff at proback are super helpful and the treatment has made a huge difference. I can see improvements in mobility and importantly understand what actions I need to take to improve my posture which has suffered due to years of laptop based work.

Chris and team run an excellent clinic and I would highly recommend it to anyone looking to treat long standing issues

December 6, 2020
Unprompted review
Rated 5 out of 5 stars

Latifa’s back pain relief

I am very grateful that I found the Proback clinic, I was suffering from a sever back and neck pain, today I had my second session and I am felling much much better, all Doctors and the team are very welcoming and friendly, It’s a best place where you can have your back and moral back.

November 30, 2020
Unprompted review

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