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Proback Clinics Reviews 554

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, often highlighting specific individuals for their exceptional dedication and empathy. Many people report significant improvement and even complete resolution of long-standing pain issues, attributing their recovery to the effective treatments and personalized care received. The service is frequently described as life-changing, with consumers appreciating the detailed explanations, tailored treatment plans, and the overall welcoming atmosphere of the clinic. However, some customers also noted dissatisfaction with the service, citing issues like frequent rotation of practitioners, which they felt stalled their treatment progress. A few reviewers also mentioned a disappointing experience with specific treatments, reporting increased discomfort or a lack of expected professional service. Additionally, some people felt that the organization was inadequate, with concerns about the environment for consultations and the appropriateness of information provided by non-medical staff.

What people talk about most

Service

Consumers find service to be positive, highlighting the exceptional professionalism, compassion, and... See more

Staff

People report overwhelmingly positive experiences with staff. Customers consistently praise the team's... See more

Fitness

Consumers find fitness to be positive, with many reporting significant improvements in their physical... See more

Product

Reviewers highlight positive aspects of the product, with many finding it to be a "game-changer" for chronic... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high-quality care and... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their experience as excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Rated 5 out of 5 stars

Really good - I was sceptical of another London “scam” clinic like Harley St but I was very relieved to be in their hands once I got my findings. My amazing therapist picked up something (more than 1... See more

Rated 5 out of 5 stars

I went to proback because I had excruciating pain in my right knee Dr Chris Allard checked me out He recommended prolotherapy for small tear in my knee ligaments and ozone injection as well... See more

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.7

Excellent

TrustScore 4.5 out of 5

554 reviews

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Rated 5 out of 5 stars

My experience with Proback

my experience with Proback, and specifically with Yohanis, has been nothing short of outstanding. If you're seeking a solution to back pain that goes beyond temporary relief and embraces a holistic, client-centric approach, Proback is the answer. Yohanis's expertise and genuine dedication to his clients make him an invaluable asset to the Proback team. I wholeheartedly recommend Proback, and Yohanis, to anyone looking for a transformative and enduring solution to back pain.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

No more sciatic pain and massively improved quality of life

I have so much to thank Proback for! I came in with a disc herniation causing awful sciatica that I was finding really hard to tackle by myself at 21- I was rapidly losing mobility and getting worse faster than I could manage it. Though I'm not 100% yet (to be expected!) I owe all the improvement to Proback. I found all three treatments to be beneficial - decompression, laser, and shockwave. There was a point where I couldn't straighten my leg or walk for 30 minutes every morning due to nerve pain, and now I do not have any sciatic pain and am back in the gym which was my goal! I do not live close to the clinic at all, and each session would be a 4 hour round trip for me, but I would have travelled for twice that to have the results I achieved. I would recommend this clinic especially if you feel a little exasperated with NHS physio as I did. Going to Proback feels like you're actually healing the root of the problem. Every single staff member I came across or met was lovely, professional, and had a great attitude. It genuinely felt like every practitioner I saw wanted me to get better- they are all just really nice people.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Best treatment center in London

I have slipped disc I've been In too many treatment centers in London none worked better than proback clinic for me. Mid of 2023 i stop working i thought i will never walk again I reached the point where I was barely able to walk i was in bed for months then I stumbled upon this clinic online, after the treatment I feel that I have better sleep, I'm able to walk do my daily activities take my kids out, go out with my friends again and will go back to work after my treatment finishes.thank you very much for all staff who supported me all the way specially Katerina Dipa and Nehir i am not good with names my apologie.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Top treatment

Great people, top treatment from day one having great success in relieving my back pain after having it for more than 20 years. I am walking better' standing more upright, my wife said I am two inch taller. They have worked around a holiday I had and a few missed appointments because of illness. Wel worth the time and money.

December 15, 2023
Unprompted review
Rated 4 out of 5 stars

My experience in the clinic was great

My experience in the clinic was great. For starters they have excellent customer service and it was really easy getting started as a patient. Moreover I have had good results with their treatments and very good experience with the staff in general.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Proback

My experience with Proback has been great. My back pain has reduced greatly and I am able to go about my daily routines pain free. Everyone is always helpful and very professional. Very easy to book and reschedule appointments. Katerina was amazing, I was always greeted with a smile. She connects with her patients really well and makes them feel comfortable and at ease.
Thank you for all your help and support in my recovery.
Jusna

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Lower back pain, numb leg, stiff neck

Huge THNK YOU to Dr. Christian Allard, Katerina Brejchova, Abdul Miah and all staff were involved at ProBack Clinics who were looking after me and change my life for good THANK You.
The experience I had is fantastic - warm welcome professionalism and understanding.
I came to the clinic mostly for my right numb leg, as I have problem to stand and sitting while driving some times when sitting on the chair as well depends of the position. However after the Xray Dr. Christian Allar also told me that I have a stiff neck where the headaches come from time to time. I was then given with the personalised treatment plan - explaining the need of treat the problem from its root rather then taking a painkiller. What the procedure will suits best my situation as Shockwave Therapies and Spinal Decompressions, cushions and some exercises.
I started to feel the difference from the very second week of my treatment, feel like new person (every part of your body start to adjust to a NEW YOU), My numb and tingling of the right leg started to fade day by day until it was gone and you forget all about it - Isn't That GREAT???
Never the less my neck has improved as well and didn't feel that tired anymore, nor headaches.
All the staff at the clinic works with professionalism and understand the Patient's pain. We all have it in some point of our life!!!
I do highly recommend ProBack clinic for those who have back or neck pain issues.

Thank you all,
Best regards
Ani Choneva

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Low back problems

I' be been with ProBack for a few weeks now and I still have few sessions till completion . Everything good so far, a serious improvement. They seem to be professionals and friendly and willing to provide a high level of care. Thank you..

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

The staff are very friendly and the…

The staff are very friendly and the best part of the treatment is that all staff are well qualified. If you every experience pain you can always book an early appointment to be seen by any professional chiropractor, as they will have your case file and X-rays during the treatment. I always feel relaxed after my treatment and my mobility improves immediately. I highly recommend the clinic as they saved me from undergoing a major operation. I have become more flexible. If you been suffering for long then please try this clinic. I have had chronic pain to the to the point I was poking objects in my back to get some relief, however after undergoing my treatment I no longer feel the the intense pain. Poor posture, and any back related problems this clinic will be able to set you on to recovery. I would like to thank all the staff for taking good care of my health and for asking how I feel after my treatment. The clinic staff always will ask how you are progressing. In the event you feel pain they have chiropractor available to answers your questions over the phone.
My before and after X-ray reports reveal how much progress I have made. Thank you so much

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

ProBack was a game-changer…

ProBack was a game-changer for my persistent lower back pain, sciatica, and numb leg issues. Their warm welcome and empathetic approach made a world of difference from the start. The specialists' deep understanding of my problems led to a personalised treatment plan, incorporating advanced techniques like Spinal Decompression and Shockwave Therapies, which brought relief I hadn't found before. Their holistic approach not only eased my symptoms but also targeted the root causes, significantly improving my mobility and reducing my pain. Moreover, their commitment to educating me about my back health was incredibly empowering. I highly recommend ProBack to anyone seeking a thorough and caring solution to back issues! A heartfelt thank you to ProBack, Katerina, and all the practitioners involved. You all were fantastic and instrumental in helping me return to my old, pain-free, healthy self.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I can't thank Mr Damanie Shaw

I can't thank Mr Damanie Shaw
Proback Senior Practitioner and his team enough. Every question was answered in detail and with extreme professionalism and patience. The procedure changed my life and my pain has diminished exponentially with each passing day. I would highly recommend Mr Damanie for back pain resolution. Greatly appreciated🤩

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Neck, Shoulder and Lumbar

Neck, Shoulder and Lumbar pain I had 12 week of shock wave therapy using denneroll which was given for neck cervical adjustment and thoracic spine adjustment this has reduced my muscular pain significantly and has corrected my sitting posture

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Miracle workers!

My experience with the clinic has been nothing short of amazing; they have been informative and clear with me every step of the way. When I first sought help from them, I was in extreme amounts of pain in the morning, and throughout the day in multiple areas in my back. I am now at the point where I have just gone a full day without a single sensation of pain in any region of my back, and I am still quite fairly at the start of my back journey. I know I still have quite a while to go, but I am extremely hopeful and optimistic and can only thank the Pro Back clinic for their amazing service and doing what others couldn’t do for me in such a short period of time also!

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Proback Shockwave Therapy

I have started having treatment at Proback about three years ago following a vertigo attack. I have been offered shockwave therapy and responded very well to it. Part of the problem was calcification in shoulders and neck. The treatment helped to restore my neck mobility. After about 10 weeks of Shockwave treatment, my condition improved markedly. Since then, I go to Proback for maintenance treatments. Arlind and all practitioners at Proback are very friendly, professional, helpful and experienced. The overall experience at Proback has been very positive. All staff and receptionists are welcoming, courteous and helpful. I would highly recommend Proback.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Low Back Pain Relief @ Pro Back Clinic

Low Back Pain Relief

I have had low back pain for years due to prolapsed lower herniated discs’ bulging. I had sought various treatments from other places but my pain threshold remained the same and over the years ended up with excruciating acute pains at times. I started my treatments at Proback Clinic In June this year and couldn’t be happier with the results so far.

I am always treated with utmost courtesy from the moment I walk into the clinic, all the reception staff make me feel so welcome and comfortable.

My practitioners, Abdul, Katerina, Jason are caring professionals, together with rest of the team members’ expertise and advice is always welcoming and truly appreciated.

The treatments are tailored to my specific needs, It’s incredible how much my pain has improved with various treatments I have on weekly basis, my family have also seen great improvement in me as they know how I have suffered in the past. I am halfway through my treatments and can envisage further improvements when I can finally say goodbye to my LBP.

I highly recommend ProBack Clinic to anyone seeking help from back issues. The holistic approach and their genuine care has prompted me to write this review since my experience with the clinic has been so fruitful and how they have alleviated my pain for a better quality of life. I am so happy, thank you to all the staff and management.

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

A huge waste of time and money

A huge waste of time and money. After spending 1800 pounds for treatment and a diagnosis “hyperlordosis complicated by anterior pelvic tilt and disc involvement” I didn’t notice any significant improvement.

So a doctor recommended me to stop the treatment because it doesn’t help and go to psychologist because “our brain is powerful”. I have been working with a psychologist for three years and not sure if he can explain me what I paid for.

Different staff treating you, everyone is in rush all the time. They don’t do any follow ups after the examination, just plan and prices and I had to write a letter asking to tell me what the diagnosis is.
Deposit 60£ no refund.

0 home exercises, 0 suggestions on a chair, pillow or something else what potentially could help I was asking for. 0 responsibility. That’s ridiculous, I feel cheated by scammers.

November 7, 2023
Unprompted review
Proback Clinics logo

Reply from Proback Clinics

Thank you for your feed back. Just to clarify you had 12 treatments and spent £700 but during that time we tried three of our therapies to help bring you relief. Unfortunately you didn’t respond well and didn’t see much improvement with the treatments and therefore at your re-assessment today you were told that this isn’t the right treatment for you and that it would be best to stop care. Although we have a very good success rate - around 90% - there are around 10% of patients that don’t respond to the care as we had hoped and this is usually due to other underlying factors. As we are not masking pain with painkillers or injections it is important that your body is able to heal and respond to the treatment. Even though we tried different treatments none of them brought the relief we would expect for someone of your age and issues. I do understand the frustration of not getting relief of your symptoms and we tried hard to help you. As you can see from other reviews we are able to get great results but unfortunately we can never predict or guarantee how someone will respond. The only thing we can guarantee is that we will try our best to help. Every treatment was carried out with care and a desire to help. We wish you the best of care in the future and regret you didn’t respond to our treatments.

Rated 4 out of 5 stars

My wife uses the clinic having tried…

My wife uses the clinic having tried many others and as always spoke very positively.
Following a prolonged time of heavy lifting and a manufactured golf swing, i developed lower back pain and severe lower back muscle pain.
I took her advise and went to the clinic in Victoria.
After consultation, I took up their offer of a twelve visit plan.
Without question it had a positive effect for me.
I started to feel an improvement after 2 treatments, along with carrying out the exercises each treatment after that gave me a tangible improvement.
Whilst the golf swing has not improved the back feels so much better.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

My neck mobility has improved so…

My neck mobility has improved a lot since seeing the staff at Proback.
Thank you also to the staff at reception for making the experience a really pleasant one.

Can’t praise them enough

October 23, 2023
Unprompted review

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