Banner for Proback Clinics

Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

Promotion box for Proback Clinics

Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(562)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Arm

Rated 5 out of 5 stars

Very pleased and very professional

I've been having injection treatments for the last few months with Arlan, and my arm has felt so much better after these treatments. I am very happy with the service I received.

April 27, 2026
Proback Clinics logo

Reply from Proback Clinics

Hi Denise, thanks for your feedback—really glad to hear your arm is feeling so much better after the injections.
We’ll be sure to pass this on to Arlan, he’ll really appreciate it.
Thanks again for choosing us.
—The Proback Victoria Team

Rated 5 out of 5 stars

Shola’s skilled treatment and Ganesh’s expert physiotherapy provided immediate relief.

After days of worsening pain, I woke one morning with debilitating discomfort in my neck, shoulders, and mid-back. The intensity was overwhelming, causing numbness in one arm, impaired vision, and difficulty breathing.
Thankfully, I received treatment from Shola and Ganesh. Shola’s skilled treatment and Ganesh’s expert physiotherapy provided immediate relief, reducing my symptoms by at least 90%. I was astonished by the results.
Words cannot fully express my gratitude for Shola and Ganesh’s exceptional care and professionalism. Thank you!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I suffered from severe one-sided…

I suffered from severe one-sided headaches and pain in my arm and leg. I saw my GP and several consultants including a neurologist. My GP said that as my scans showed no structural damage, there was nothing that can be done.

Having been suffering since last year with chronic pain and not getting anywhere with NHS, I researched different non-invasive therapies and came across Pro-back clinic. After my consultation, Doctor Christian Allard suggested a course of shockwave treatments. At last, what a relief! Doctor Christian knew what the issue was and how it could be treated.

Immediately after a couple of sessions, I noticed a remarkable difference. I no longer suffer from constant headaches and don’t feel nauseous or dizzy. I had forgotten what it was like to be pain free. After investing all my resources, meeting different consultants and several GP appointments, not getting anywhere, I finally see that there is hope for me that I will get better. I would very much recommend this clinic.

I want to mention Dipa, who was the first staff member who I spoke to over the phone to book a consultation. Dipa is very warm, helpful and really listened. Thanks to Ophelia and my practitioner, Abdul who are very professional, knowledgeable and patient.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

My name is Salomeja

My name is Salomeja, I contacted Proback clinic for my left arm pain and neck tension. I am being treated by Yohanis Kidane with shockwave he is really professional and kind, and acknowledged.thank you Mr Kidane I am feeling better already

January 10, 2021
Unprompted review
Rated 5 out of 5 stars

I went to Proback Lombard Street as I…

I went to Proback Lombard Street as I had trouble lifting my left arm and was in a lot of pain. With the help of Dr. Christian Allard and Enes, I am painfree. I was treated with shock waves, taping, massages and laser. I also suffered with Siatica and received decompression treatment.

December 5, 2018
Unprompted review
Show reviews in all languages. (562 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look