Proback Clinics Reviews 

I started coming here in June 2024 with a lot of back pain in my lower back which I had been carrying for several years, I couldn't stand up properly, my left foot was raised, I was assessed and given an x-ray and then advised of suitable treatment, my diagnosis was Degenerative disc disease, so basically my lower back needed stretching out, my discs were too close together and nearly touching and that had been resolved by decompression and shockwave, twice a week. This takes time for your body to adjust to, so be patient with yourself.
I had this course of treatment initially for about 6 months, by which time my back had significantly improved and also I had come off pain killers I had been taking.
I was then reassessed and x-rayed again, then started just having shockwave treatment as well as been given some gentle exercises to do away from the clinic.
Coming to the end of 2025, I am feeling so much better, I have had another x-ray of my back and can now do things without aches or pain, and this treatment is non medicated.
The staff have been brilliant, and they are very knowledgeable, and look after you.

If you have a back problem, come here and someone will help and put you in a better position, don't live with pain.

I’ve had severe neck pain for 10+ years due to degenerative disc disease. I had all the normal treatments from physio, steroids injections, to hardcore pain medications.
All of the above didn’t help and I was slowly losing my life to the agonising pain I was in.
I saw an advertisement from Proback on social media, offering a range of treatments which looked rather promising. I had nothing to lose by going to see them. It was the best thing I ever did.
The initial consultation was very thorough and it was recommended that I start a course of prolozone injections - 5 in total, due to the severity of my condition. I was sceptical as everything else I tried, hadn’t really helped. Just one day after my 1st injections, I woke up with no pain at all. This was the first time in over ten years that I felt pain free.
It’s minimally invasive with no side effects and the difference is just WOW.
Prolozone has given me my life back. I haven’t had to take any pain medication since completing the course of treatment that was recommended.
The whole team at Proback, Victoria are fantastic. Their efficiency and care are second to none.
Thank you to Chris, Dipa and the whole team. You are all truly amazing and I’m forever grateful.

After years of pain and decreasing mobility due to various injuries, I took my son’s advice and booked an appointment at Proback in Victoria. For 2 years prior to the appointment, I’d been unable to stand or walk for longer than 5-10 minutes without extreme pain. I tried regular visits to a chiropractor and had some relief after each visit, but it was usually short-lived.

After just 4 Shockwave treatments in 2 weeks at Proback I was able to stand and walk for much longer, and I’ve improved with each subsequent visit. I now have more mobility and less pain in my lower back, neck and painful right shoulder than I’ve had in decades – something I believed would never improve.

The absence of pain is allowing me to sleep better, I no longer wake up in pain at night when I turn over, and consequently I have more energy during the day. My mental health has improved – probably due to lack of pain and much-needed quality sleep, but also because I can now see light at the end of the tunnel.

In the space of just 6 weeks, I went from being unable to walk or stand for longer than 10 minutes (and thinking this was permanent), to spending nearly 9 hours on my feet during a day out, only sitting down for a minute here and there. I’m stunned to be honest and very happy, and I wish I’d gone months ago as I’d be all sorted by now. (I have about 10 weeks of treatment left and a plan of exercises).

(Previous issues include a slipped disc that resulted in scoliosis of the spine, degenerative disc disease in my neck and associated nerve pain, and same problem in my lower back. Tight muscles, weak muscles, pinched nerves, tendonitis and I’ve dislocated various joints over the years – all leading to a place of virtual immobility, constant pain and chronic headaches).

I have to say thank you to everyone at Proback - Dipa for always being encouraging, the reception staff for always being helpful. Special thanks to Damanie, Ophelia and the staff involved in administering the Shockwave treatment. Big thanks to Yohanis for treating my son and giving him much-needed relief from pain and immobility. If I hadn’t seen his results with my own eyes, I’d never have booked an appointment for myself. I’m now getting back mobility that I thought had gone for good due to my age and previous injuries.

I have been regularly attending the Proback Clinic in Victoria for 3 months now with excellent results.
After carrying a slip disk injury for many years and patching it up from time to time with
sessions of osteopathy's massages and a lot of tablets , unable to attend my job regularly
(retail that includes long hours of walking and standing) I finally decided to go for something
more.
From the assessment and the initial X rays I was diagnosed with severe chronic lumbar dysfunction by degenerative disc disease and recommended a course of shockwaves therapy
and spinal decompressions.
I must say that very quickly I felt much better, able to walk straight with much more freedom in my movements and not so much pain.
At today after attending all sessions of the treatment and constantly following the exercises
given I can honestly say I feel like a new person and definitely much younger that my 63s
I HIGHLY recommend everyone at the clinic, from the very friendly and efficient ladies in reception, to Sam who attended at most of my decompression sessions, to Hannah who is extremely skilful at the shockwaves, and of course a big THANKYOU to Arlind who follow me from moment one and is very professional and knowledge.
My journey still carries on in order to reach optimal status with my health which I have no doubts I will achieve as I am in care of the best professionals in London.

I have been suffering from excruciating sciatic pain for weeks due to a prolapsed lumber disc (L5/S1). I have pretty much been told from my consultant that I would need surgery to recover and I have been feeling stressed, anxious and have been on so many painkillers just to try and manage the pain.
I was recommended I contact Proback by a friend, who’s family have been going to them over the years for various neck and back problems.
I got in touch with Proback in Victoria and went in for an assessment.
After the assessment they also took neck and back x-rays. I went back the next day to get my results and to hear Dr Chris’ thoughts on how/if he thought he could help. He went into much detail and made everything very clear on the state of my condition and through the neck x-rays he also discovered that I have degenerative disc disorder in my neck (I had only previously had an MRI scan of my back so this was new information). I found him to be very passionate, open and honest. He told me he thought I had a “fair” chance of being able to recover naturally so potentially avoiding surgery, if this wasn’t the case then at least he could help with pain relief and if I did need surgery further down the line my body would be in a much better place to heal quicker after an operation. When I heard I had a chance of healing to avoid surgery I had to go for it and I was given an 18 week treatment plan.
I have been having a combination of decompression, shock wave and laser therapies and rehab exercises will also be introduced in later weeks. I have now just finished my 3rd week where I had another assessment to check how I was doing. I was told I was responding well to treatment and the prognosis has now gone up from “fair” to “good”. I can’t express how grateful and happy I am. In just 3 weeks I am already feeling the benefits and have started to have a reduction in pain; feeling more comfortable, mobile and energised for longer periods at a time. I have also been able to start lowering the painkillers I am taking and sleeping better. In such a short time my quality of life has already improved. I know I still have a very long way to go but coming into the clinic is the highlight of my week and I am feeling really positive for the first time since the start of my condition, which in itself i know is helping with my recovery. I can not praise the Proback team enough, everyone is so professional and personable. A special thank you to Dr Chris for his guidance through my treatment plan and his therapy work, I know I am in a safe pair of hands. Also a big thanks to the wonderful Sneha for her treatments and also Abdul. You feel there is genuine care from all at the clinic for you to get better and they create an easy and friendly atmosphere. Also the delightful reception team who are so efficient and always there with a warm welcome and Dipa who with all her experience has been so helpful answering any questions I may have.
I would fully recommend Proback to anyone with neck or back pains. I am looking forward to the rest of my course of treatments.

I came to pro-back in June with chronic back and hip pain that I had for about two years.
They did assessment and x-ray and said I had Degenerative disc disease.
I would need shock wave and laser treatments.
Initially the pain got worse and then it started to get better.
So I’ve had no pain for about 4 days .
I’m sleeping better able to do my job better.
It’s been life changing,I thought this was never going to go away.
The staff are lovely and friendly and put you at ease when you turn up .
Wish I’d done this months ago!😊

I had a really bad experience with this clinic which based its first attention to gain profits and not to provide the required care for the vulnerable patients. During the assessment session a plan of treatment was given as I have upper and lower disk prolapse and degenerative wears and tears. My first treatment session supposed to concentrate on both areas ( neck and lower back) by making a spinal decompression treatment for both areas , I paid in advance for that but unfortunately the fist treatment session was really bad and disappointed as they gave me only 15 minutes decompression treatment for the neck only and left unattended during the session, no attention, no explanation and no privacy. After that I told them to speak with the manager because I'm not happy and this is really beyond my expectation and dose not worth that amount of money that I have paid, I have been informed that the manager is busy I did wait but also told me she still busy and the other members started to occupy this position and gave unwarranted explanations as a result I left the clinic totally dissatisfied for this not professional treatment and not respectable behaviours of the staff.

In early 2019, I consulted Proback Victoria over two long-term back issues I had been suffering; spinal stenosis and degenerative disc disease/multiple herniation with classic sciatic pain. These are essentially advanced wear & tear, age-related rather than injury. After an examination including X rays, they recommended their advertised ‘de-compression therapy’ which I then undertook over a 6 week period (I also briefly tried ‘percussion therapy’ but that had only minimal effect). Although there was no recognisable benefit to the stenosis (which I was not really expecting anyway and I have now had treated by another means) the de-compression certainly helped the underlying problem with the discs. After a few weeks, I noticed greater flexibility in my lower back generally and bending has significantly improved with less compaction & stiffness. This overall improvement has continued in the month since I completed the therapy and there has been a 90% reduction in pain while walking.

Overall, Proback’s de-compression worked well for me. I can see that it is not going to work for all back complaints but it does at least offer a possibility of re-generating/healing the spinal discs so is worth trying for anyone with similar pain. The therapy was not cheap but the benefit has been worth every penny. The staff were all very friendly too, as other reviewers have commented.

Prior to my initial consultation I had been experiencing chronic pain in my neck, upper back and shoulders on a regular basis for a number of years. I used exercise, yoga and stretching to relive the pain, however at times I had to use pain killers as the pain was debilitating. I could not understand how the pain kept on returning. I am a very health conscious person who takes regular exercise and eats well. I had visited numerous osteopaths and chiropractors over the years, however to date no one had been able to help relieve the pain for any noticeable length of time or give me a clear diagnosis.
After my initial consultation with ProBack, which included X-rays, I was immediately informed that I had Degenerative Disc Disease. It was a relief to know what the issue was at last! After my first treatment with Dr. Christian, I felt immediate relief and had increased mobility. I have been having weekly sessions for the past month, and each week I feel an improvement both physically and mentally.
I highly recommend ProBack to anyone who is experiencing structural problems.