Proback Clinics Reviews 

I suffered a serious spinal injury in 2019 and, for years, I felt lost. I didn’t receive any clear guidance or pathway to recovery through NHS services, and it left me feeling hopeless. I was physically in pain and mentally exhausted, ready to give up because nothing seemed to help.

That all changed when I met Dr. Christian Allard at ProBack Clinic. From my very first appointment, everything started to make sense. Dr. Chris truly took the time to understand my condition. My body was chronically inflamed and sensitive due to nerve damage, spine misalignment, and a fracture that had never properly healed. Although the start of my treatment was challenging, the care and expertise I received were exceptional.

After a thorough consultation, complete with full x-ray imaging and a detailed report, Dr. Chris created a personalized treatment plan specifically for my complex needs. With a few targeted procedures and by following all the advice given, I’ve seen an incredible transformation in my health and overall vitality. I went from being bedbound to standing on my own two feet again — something I once thought impossible.

ProBack Clinic is a private service, and as someone without health insurance who’s been out of work for a while, I really appreciate their flexible payment plans and pay-as-you-go options. It makes high-quality care accessible and truly worth it.

This has been a long and difficult journey, but I am deeply grateful to have found Dr. Chris, a doctor who genuinely knows what he’s doing and cares about his patients. The ongoing treatments I receive weekly or monthly continue to help me progress. I feel seen, heard, and supported — something I never experienced elsewhere.

The physiotherapists and staff at ProBack Clinic are also amazing — skilled, attentive, and professional. They reflect Dr. Chris’s level of excellence and ensure every patient receives outstanding care.

Thank you, Dr. Chris and the entire ProBack team, for giving me my life back. I can’t wait for my next treatment!

I first visited Proback back in 2019 and had great results, but my care was unfortunately interrupted by Covid. Over the next few years, I tried more local providers, but I never achieved the same level of progress or diagnostic clarity, so I always came back to the team I trusted at Proback.
However, for the last three months, I have been dealing with a new, debilitating flare-up of my lower back pain that has been far more stubborn than anything before. It got to the point where I could not even sit for more than 10 minutes without significant pain and was relying on a daily combination of ibuprofen and paracetamol just to get through basic tasks. The pain was so severe that it significantly impacted a holiday I had already booked. I came to Proback with this constant, burning nerve impingement on my right side.
For most patients and even myself in the past, their excellent "tried and tested" methods like shockwave therapy and spinal decompression have been enough. This time, my progress was incredibly slow. We even tried Prolotherapy, and while I could feel it was beginning to strengthen my back, it ultimately couldn't solve the core problem. The "rebuilding" process couldn't be successful while the nerve impingement had not been completely eradicated.
This is where everything changed and why I am writing this review.
Instead of giving up, my case was escalated to the founder, Dr. Chris Allard, who originally treated me back in 2019. He performed a deep physical assessment and, crucially, used a diagnostic ultrasound to get a real-time look at my back. This was the absolute game-changer. He discovered that the root cause was "huge amounts" of deep, chronic scar tissue that was physically trapping the nerve.
Because nothing else was working for my stubborn case, Dr. Chris used his expertise to bring in a procedure I had never heard of, as they don't advertise it: Ultrasound-Guided Hydrodissection. He explained that this was like a "mini-surgery" without the cutting, using an anaesthetic to numb the area and then injections of fluid to precisely break down and separate the scar tissue in a way that the shockwave therapy just couldn't break through.
The impact has been huge. While we haven't reached the end goal yet and more sessions will be needed to completely free the nerve, the hydrodissection has been far more effective than any of the other treatments this time around and I wanted to share my experience. Most people probably are not aware of the procedure and how successful it can be. It has begun to dismantle the core problem that was holding me back.
What sets Proback apart is not just their standard tools, but their ability to escalate when necessary. They don't give up. When a case is complex like mine, they bring in their top expert, use advanced diagnostics to find the real root cause and innovate using a highly specific, cutting-edge treatment to fix it. This process has given me genuine, tangible hope for the first time in a long time and I hope my nerve pain will continue to improve to the point I am completely free of it.
My deepest thanks to Dr. Chris and the entire team for their persistence, their honesty and for having the advanced skills needed to tackle the most difficult cases.

I was recommended to ProBack by a friend when chatting about whether to have neck surgery as the issue I had was not getting any better. My initial thought was I am not sure whether this will help any more than the treatment already provided but I have been really pleased with the results so far and the nerve pinch pain that was a constant issue rarely happens now which makes a big difference to daily activities.
There are a range of treatments available and the consultants are always checking as to what does and doesn't help as everyone is different.
Everyone I have met at the practice is very professional and friendly and do their very best to accommodate appointment times.
More than happy to recommend giving them a try

After years of pain and decreasing mobility due to various injuries, I took my son’s advice and booked an appointment at Proback in Victoria. For 2 years prior to the appointment, I’d been unable to stand or walk for longer than 5-10 minutes without extreme pain. I tried regular visits to a chiropractor and had some relief after each visit, but it was usually short-lived.

After just 4 Shockwave treatments in 2 weeks at Proback I was able to stand and walk for much longer, and I’ve improved with each subsequent visit. I now have more mobility and less pain in my lower back, neck and painful right shoulder than I’ve had in decades – something I believed would never improve.

The absence of pain is allowing me to sleep better, I no longer wake up in pain at night when I turn over, and consequently I have more energy during the day. My mental health has improved – probably due to lack of pain and much-needed quality sleep, but also because I can now see light at the end of the tunnel.

In the space of just 6 weeks, I went from being unable to walk or stand for longer than 10 minutes (and thinking this was permanent), to spending nearly 9 hours on my feet during a day out, only sitting down for a minute here and there. I’m stunned to be honest and very happy, and I wish I’d gone months ago as I’d be all sorted by now. (I have about 10 weeks of treatment left and a plan of exercises).

(Previous issues include a slipped disc that resulted in scoliosis of the spine, degenerative disc disease in my neck and associated nerve pain, and same problem in my lower back. Tight muscles, weak muscles, pinched nerves, tendonitis and I’ve dislocated various joints over the years – all leading to a place of virtual immobility, constant pain and chronic headaches).

I have to say thank you to everyone at Proback - Dipa for always being encouraging, the reception staff for always being helpful. Special thanks to Damanie, Ophelia and the staff involved in administering the Shockwave treatment. Big thanks to Yohanis for treating my son and giving him much-needed relief from pain and immobility. If I hadn’t seen his results with my own eyes, I’d never have booked an appointment for myself. I’m now getting back mobility that I thought had gone for good due to my age and previous injuries.

I’d just turned 69 in September 2023 when I injured my lower back while carrying a heavy box up a narrow staircase.
Within two hours the pain in my lower back and down my right leg was indescribable. I couldn’t stand, sit, walk or even lie down without severe and constant pain.
Before my injury I was very active - I visited the gym at least three times a week, swam, rode a bicycle and, in the summer, played cricket every weekend.
But within a day my posture had changed drastically, with my spine bent severely to the right (by 32 degrees).
I saw my GP who prescribed strong painkillers and referred me to a physiotherapist, who merely printed out some exercises - almost all of which I was physically unable or in too much pain to do.
I was left with no option but to pay for my own diagnosis and treatment.
I arranged an MRI scan and x-rays (which indicated that I had one or more prolapsed discs and/or a trapped nerve) and saw three chiropractors, an osteopath and finally an orthopaedic surgeon. The surgeon recommended a laminectomy, the shaving of the vertbra(e) to create space for the prolapsed disc to stop it impinging on the sciatica nerve. The op would involve cutting through three muscles to expose the area to be treated and recovery would take between three and six months.
I asked whether the op would restore my back to the state it was in before I injured it and whether I would be able to continue with my active lifestyle. The surgeon said there were no guarantees.
After my consultation, I Googled details of the op and also spoke to several friends who are GPs. I concluded that, despite the constant agony that I was in, the chances of a successful outcome on my terms was less than 50 per cent. Considering the associated risks involved, I decided that I would do whatever I could to avoid going under the knife.
It was around this time that an advert for ProBack appeared on my iPhone - probably because my of constant internet search for cures/relief of my sciatica/lower back pain. I read about spinal decompression and noted that the aim was to stretch apart the vertebrae to create more space for the trapped disc, or free a trapped nerve. In other words, the aim was the same as the op but without the disadvantages of surgery. ProBack also stated a 90 per cent success rate, which were also much better odds than surgery.
Cost was another consideration. The basic op with some aftercare would have cost between £11,000 and £12,000. While no one at ProBack was able to estimate if my treatment would be successful or how long it would take, from what I had read someone with my injury could expect to pay around £3,000.
The first consultation with ProBack, which included x-rays, was also on special offer, so I signed up.
Despite the agony than I was in, the treatment itself - shockwave followed by decompression - did not hurt. But despite 18 treatments for twice a week I felt no real benefits and was still in constant pain.
But after my eighteenth treatment I woke in the night in intense pain in my lower back and right leg and foot. This lasted an hour during which I took painkillers and applied four ice packs. I eventually fell asleep and woke the next morning feeling that something has eased in my back. The pain was still there but at a much more manageable level.
I have subsequently had five more decompression treatments and my pain has lessened each time.
I have now, at the suggestion of my ProBack treatment supervisor, switched to once a month decompression sessions while I undergo back strengthening exercises at my local gym.
X-rays reveal that the disc spaces between my vertebrae and the lateral displacement of my spine are back to normal.
My pain level has massively reduced and I now have my life back - all without the dangers and uncertainty of surgery.

I have so much to thank Proback for! I came in with a disc herniation causing awful sciatica that I was finding really hard to tackle by myself at 21- I was rapidly losing mobility and getting worse faster than I could manage it. Though I'm not 100% yet (to be expected!) I owe all the improvement to Proback. I found all three treatments to be beneficial - decompression, laser, and shockwave. There was a point where I couldn't straighten my leg or walk for 30 minutes every morning due to nerve pain, and now I do not have any sciatic pain and am back in the gym which was my goal! I do not live close to the clinic at all, and each session would be a 4 hour round trip for me, but I would have travelled for twice that to have the results I achieved. I would recommend this clinic especially if you feel a little exasperated with NHS physio as I did. Going to Proback feels like you're actually healing the root of the problem. Every single staff member I came across or met was lovely, professional, and had a great attitude. It genuinely felt like every practitioner I saw wanted me to get better- they are all just really nice people.

I can't be more thankful to the team at Proback, I was in a really bad place when I found them. For about a year I was walking with a cane, suffered horrible pain in my left leg and my back and spine. I had to move back with my parents and hardly held on to my job. The NHS couldn't care less, after a wait of several months to seea neurologist I was sent home with gabapentin a nerve pain killer and blamed my symptoms were blamed on anxiety, I stopped taking the medication as I didnt believe they even tried to find out (my appointment lasted 5 minutes after waiting 4 months in bed).
I found Proback through an advert on youtube, things went quickly from that, I had an X-ray after Dr Chris drew a plan to what we can do.
The results were amazing, in a months time I was back playing sports, going to the gym, throw my cane away and started walking normally again.
I'm still not fully recovered I see the team regularly to identify/contain my problem until we can find a diagnosis.
I couldn't recommend more, I stopped seeing my previous chiropractor as I have seen better results from Proback.

Brilliant treatment! For my enraged sciatica nerve, the shock wave therapy and decompression treatments are the only ones that ever really helped. I would recommend this to anyone with a backpain.

I came to Proback Clinics, Victoria with L4/5 disc extrusion with impingement of the left L5 nerve root and irritation/mild impingement of the right L5 nerve root a well as moderate spinal canal stenosis being managed with high dosage of Gabapentin and Co-codamol tablets.
With the combination of Shock wave and Decompression sessions, coupled with prescribed exercises, I'm now feeling really better, my unusual gait has tremendously improved and my mobility has greatly improved too.
My Appreciation goes to Dr Chris and his ever friendly, polite and very professional team for their wonderful jobs @ Proback.

I was so impressed with my treatment. The analysis of the issue is really comprehensive, and the team treat you with real care. The shockwave therapy worked wonders for me, I had been having spasms down my back which have since completely disappeared, and the curvature in my neck has almost completely corrected now. I still have some RSI-related nerve pain in my wrist but we're working on it and it's definitely improving over time. Arlind is incredibly knowledgeable and I really like that he explains what's going on in my body and what he is doing to address it. His supporting team have also been excellent, really friendly and evidently very highly skilled. I also thought the pricing was very reasonable.

My experience with Proback Victoria has been nothing short of exceptional! My husband suffers from a rare illness called Ehlers Danlos which creates severe pain in all of his body, including migraine 24/7, for 365 days a year! And also atrocious pain from the trigeminal nerve!
Proback was our last resort! They tailor the treatment to your personal needs, and although my husband is a complicated case their determination to help him has led to very positive results! Dr Christian Allard and Dipa have created a warm and caring team and from the the moment that you step into the clinic you feel immediately uplifted because you know you are on the road to getting better!

Sam’s your man @ Proback

A caring and knowledgeable Sam will guide you through Proback’s wonderful offering to sort out back issues. Having suffered for over 25 years with quarterly MOT vista to a traditional chiropractor it was time for a change. Having seen my wife’s sciatic nerve issues almost eliminated from Proback treatments in the hands of Sam it was time for back to undergo shockwave. After 12 weeks, attending once a week, I am nearly free from back incidents. My back feels free of pain and I hope to start yoga again real soon. Sam knows his job well and delivers the treatment with a smile and he provides you with the confidence to meet your day to day challenges pain free.

When I was hit by Sciatic nerve pain in Jan 2018, I visited my local Chiropractor and was informed there were limited options outside of surgery and that I would pretty much have to live with it. The pin was constant and intolerable so I looked further afield and came across Pro Back in London. A long story short, a combination of spinal decompression, electroshock therapy, stretching and the use of orthotics, means I am now pain free and my back feels better than it has in the past decade. Many thanks to Reece and his colleagues for literally changing my life.