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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

All reviews

(562)

74 reviews in the last 12 months

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Shoulder

Rated 5 out of 5 stars

Very good service my pain in chest gone…

Very good service my pain in chest gone and my shoulder feels better thank you

March 19, 2026
Proback Clinics logo

Reply from Proback Clinics

Dear Armando, thank you for taking the time to share your feedback. We’re really pleased to hear that you’ve had such a positive outcome and that your chest pain has resolved, with your shoulder also feeling better.

Your kind words mean a lot to the team and we’re glad we were able to support your recovery.

We wish you continued health and wellbeing.

Rated 5 out of 5 stars

My experience with Proback clinic was…

My experience with Proback clinic was phenomenal.I had multiple issues Neck pain shoulder pain, knee pain,back pain and sciatica problem .I tried many other options in the past however ended up with little to no success.
I found this clinic through social media.I was advised 24 treatments.Honestly after six treatments I felt it was Godsend.My hope of seeing myself better increased to the next level.
I finished all the 24 treatments and it has made such a remarkable difference in my daily life.The pain has significantly decreased to almost nothing compared to what I begin with.
The entire team are truly professional and caring.I really appreciate their dedication and service.I would like to especially thank Miss Blessy ,Miss Ayushi,Miss Kunjal and Mr Arlind (he is simply the best) for their excellence care and kindness.
I highly recommend Proback Clinic to anyone for quality treatments.

January 13, 2026
Proback Clinics logo

Reply from Proback Clinics

Hi Rukia, thank you for sharing your experience—we really appreciate you taking the time.

Going from dealing with multiple areas of pain to feeling such a significant reduction after completing your treatment plan is a fantastic result, and we’re so glad you stuck with it and saw that change.

It’s great to hear how supported you felt by the team throughout—Blessy, Ayushi, Kunjal and Arlind will all really appreciate your kind words.

Thank you again for your trust and your recommendation.
—The Proback Victoria Team

Rated 5 out of 5 stars

shoulder pain

"I was suffering from shoulder pain and visited Proback Clinic. The doctor was very professional and gave me an injection that relieved most of my pain. I’m truly grateful for the excellent care and highly recommend this clinic to anyone dealing with similar issues."

November 4, 2025
Rated 5 out of 5 stars

Dr. Christian Allard is more than brilliant!! PROBACK VICTORIA IS THE BEST!

For years, I suffered from agonising shoulder and neck pain that impacted every part of my life. I tried countless treatments, including chiropractic care and physiotherapy, but nothing provided lasting relief. It was incredibly frustrating and disheartening to live with constant discomfort and limited mobility.

Discovering Prolozone therapy at this clinic was truly life-changing. After just two sessions, I noticed a significant reduction in pain and an improvement in my range of motion. The treatment comes with a little discomfort from the needles but remarkably effective, and for the first time in years, I felt hopeful about my recovery.

Today, I am virtually pain-free and able to enjoy daily activities without the limitations I once had. I am deeply grateful to the team here for their expertise and care — they gave me my quality of life back. I would highly recommend Prolozone therapy to anyone struggling with chronic pain as I once did.

September 30, 2025
Unprompted review
Rated 4 out of 5 stars

The Proback Victoria team are very friendly

The Proback Victoria team are very lovely. Although it turned out that I had Fibromyalgia, the K-laser and shockwave therapy brought some relief to some unbearable focus points of my pain, when my hips would jam up and my shoulder was sore. They were very understanding and flexible when I messed up my appointment timings due to brain fog, always did the best they could do to accommodate and on occasion, made time to see me if I could drop in quickly. For a long time, their treatment kept me afloat and their kindness and sensitivity honestly brightened up my days. Unfortunately, the treatment didn't fix my underlying issue (which it couldn't have), but it definitely kept me going a bit longer and it's still a great solution to non-pharmaceutical pain relief. Thank you Proback!

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Proback Victoria treatment

I visited Proback after experiencing lower back pain & shoulder issues. I found the service from start to finish professional, friendly and of high standards. The reception team were efficient and personable and made everything easy. The treatment team were incredibly knowledgeable and took the time to explain everything in detail, really getting to know my issue and making me feel reassured. I had a course of treatment which very cleared up my problems and I wouldn’t hesitate to use Proback again.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

I didn't think it would work, but it did!

After years of pain and decreasing mobility due to various injuries, I took my son’s advice and booked an appointment at Proback in Victoria. For 2 years prior to the appointment, I’d been unable to stand or walk for longer than 5-10 minutes without extreme pain. I tried regular visits to a chiropractor and had some relief after each visit, but it was usually short-lived.

After just 4 Shockwave treatments in 2 weeks at Proback I was able to stand and walk for much longer, and I’ve improved with each subsequent visit. I now have more mobility and less pain in my lower back, neck and painful right shoulder than I’ve had in decades – something I believed would never improve.

The absence of pain is allowing me to sleep better, I no longer wake up in pain at night when I turn over, and consequently I have more energy during the day. My mental health has improved – probably due to lack of pain and much-needed quality sleep, but also because I can now see light at the end of the tunnel.

In the space of just 6 weeks, I went from being unable to walk or stand for longer than 10 minutes (and thinking this was permanent), to spending nearly 9 hours on my feet during a day out, only sitting down for a minute here and there. I’m stunned to be honest and very happy, and I wish I’d gone months ago as I’d be all sorted by now. (I have about 10 weeks of treatment left and a plan of exercises).

(Previous issues include a slipped disc that resulted in scoliosis of the spine, degenerative disc disease in my neck and associated nerve pain, and same problem in my lower back. Tight muscles, weak muscles, pinched nerves, tendonitis and I’ve dislocated various joints over the years – all leading to a place of virtual immobility, constant pain and chronic headaches).

I have to say thank you to everyone at Proback - Dipa for always being encouraging, the reception staff for always being helpful. Special thanks to Damanie, Ophelia and the staff involved in administering the Shockwave treatment. Big thanks to Yohanis for treating my son and giving him much-needed relief from pain and immobility. If I hadn’t seen his results with my own eyes, I’d never have booked an appointment for myself. I’m now getting back mobility that I thought had gone for good due to my age and previous injuries.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Instant relief for neck shoulder pain

I have had neck and shoulder pain for many years and the therapy I received from Proback instantly relieved my pain and I felt 50% better after the first day. Now after 4 sessions I feel 90% better. I highly recommend.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Neck, Shoulder and Lumbar

Neck, Shoulder and Lumbar pain I had 12 week of shock wave therapy using denneroll which was given for neck cervical adjustment and thoracic spine adjustment this has reduced my muscular pain significantly and has corrected my sitting posture

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Proback gave me life .

Proback gave me life , I feel like 20's once again. Yohanis and Robert does miracle, they have magical hands. I am 45yrs had severe neck ,legs, back pain , tiredness, shoulder stiffness with pain, stress, breathlessness , soreness of body due to degeneration of bones . Now my health is back , no more pains , I can do exercise , all work, without pain, I forgot about my illness which I had in past , shockwave and decompression helped me alot . The team is very friendly and helpful. Changed my life . No words to express my gratitude .

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

I've been suffering from up back pain

I've been suffering from up back pain, shoulder and stiff neck for all my life. I just started my treatment one month ago and
already feeling a big difference. They are so good.
I feel better every time I go, I am already feeling the benefits.
Thank you so much!!!

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

I have been visiting Proback for quite…

I have been visiting Proback for quite some time, and has always been very much satisfied. Real professionals, with distinguished skills. I can confirm that my recent trouble with shoulder have been significantly reduced by Proback, especially Christian and Katerina. My sincere thanks to both of them, and the entire staff. I am definitely planning to stay longer with these wonderful people, and want to express my best wishes to all. Best regards, Naila

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent care and treatment

Thank you very much to all the practitioners at Proback, especially Damanie who has been brilliant. I have seen him regularly throughout my time there. Ramina also helped my shoulder greatly. The care and attention I received was excellent and very attentive and has certainly made a difference in improving my back pain and sciatica. Dipa and the reception team are all delightful and always very helpful. My whole experience has been a positive and very useful one. A big thank you to all the Proback team.

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

I was suffering from back and shoulder pain

I was suffering from back and shoulder pain, and on 1th of March the pain became really bad. Then after two weeks in pain i saw the post for Proback Clinic Victoria on Facebook and i gave them a call and i made appointment for examination.
On first visit they made me a scanner. On my second visit they gave me the results, they had ready plan for treatment, they examined me, and i started treatment at the same day. I felt better after just one treatment.
This new technology is amazing, it shows the exact location of the problem.

The people who working there are very kind, caring, positive, helpful, energetic and hard working.

I have distortion on the lower back and neck. I finished my first month treatment, and now i have 70% recovery, thanks to the all Proback clinic team. The pain is almost gone, and I have two months of treatment left.
Thank you so much to all of Proback team, for your miracle care especially to Arlind Cela 🙏

I don't have words to say how much i appreciate what all you are doing for me🙏.
I hope more people learn about this clinic because it's worth it.
If you ready to live life without pain give them a call and just try.
Best wishes, Kameliya

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

ProBack is a highly effective and safe…

ProBack is a highly effective and safe treatment which really works. Having had a frozen shoulder for over 6 months and gone to several other practitioners it was only ProBack who managed to shift it and help me gain full recovery. The staff, both medical, and front of house, are fully trained, hard-working, and highly committed to care of all their patients. I cannot recommend this highly enough.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic A+++

From the minute you arrive you are welcomed into a very friendly and caring atmosphere. I was immediately feeling better.
The initial x-ray, consultation and recovery plan are quick, comfortable and informative. In my mind l was sceptical. Surely no one can be that good? Well they're that good. I went in with an extremely painful frozen shoulder and after a few visits was on the road to recovery.
The practitioners are fantastic - energetic, knowledgeable, caring and get the job done.
My mother was told by the NHS to get knee replacements but these experts had her walking again.
Fantastic and highly recommended.

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

After trying everything... finally somewhere that works!

After suffering from a herniated disc (L5/S1) and also upper back, neck and shoulder pains for a number of years I thought all was lost. I had tried everything from chiropractors, physios, cortisone shots and acupuncture. All would help alleviate the pain short term but nothing would solve the problem. I was stuck in a vicious cycle of having to see them on a weekly basis.

I saw an advert for Proback and thought why not (I’d tried everything else). It was so refreshing to be shown by Dr Chris on my X-rays what was actually wrong with me and form a long term plan to correct it. All I had heard for the past few years is that it’s because I work in an office and sit at a desk all day.

With a combination of shockwave treatment, exercises and spinal orthic pillows I am feeling better than I ever have done. I am less stiff, my mobility is improving and although not completely pain free yet, the difference is night and day from where I started! I look forward to continuing my recovery and would recommend the clinic to anyone who has back issues.

Everyone at the clinic is extremely nice, from the ladies on reception to the team who do the shockwave treatments. Dr Chris is a great guy and really cares about your recovery.

Yes it is expensive but you are investing in your health long term and don’t think you can put a price on that. Especially if you add up all the previous costs of seeing a chiropractor week in week out to get that slight relief.

So glad I went there and if you have back pain there is no other place to go!

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

My name is Vivienne walker from…

My name is Vivienne walker from London.i was struggling with bad
Pain on my neck and lower back and i went to proback for my treatment.After 5 sessions my pain from lower back is gone,my back, shoulder,neck and head are so relieved.I would like to thanks to the physiotherapist Mr hannon .he is so great for all their help and guidance, they are very polite and professional. I will finish my treatment and I will recommend this clinic to all my friends and people who are in pain.They are really good and they really change my life. I'm very happy for find proback clinic. Excellent service
**********

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, great clinic,great services

Hello 👋, my name is VIOLETA and i went to Proback clinics 3 weeks ago with pain in almost all my body.After the first check and x rays i start the treatment.After 5 sessions my pain from lower back is gone,my back, shoulder,neck and head are pain free.I would like to thanks to the staff and doctors for all their help and guidance, they are very polite and professional. I will finish my treatment and I will recommend this clinic to all my friends and people who are in pain.They are really good and they really change my life.God bless you 🙏 all from this clinic, I'm very happy for find you!

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Proback is definitely highly recommended

I was recommended proback by my husband who has hugely benefited from the shockwave treatment offered. I suffer from neck and shoulder pain and mid/lower back pain. The results of the shockwave treatment are great and I feel so much more energetic and in less pain after each visit. Dr Christian and his team are lovely and always eager to know how I have been throughout the week and help me feel great in the best possible way. I would highly recommend Proback

July 21, 2020
Unprompted review

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