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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

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74 reviews in the last 12 months

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Spinal

Rated 5 out of 5 stars

Exceptional

I have been a patient at Proback since August 2025 following a debilitating L4/L5 disc herniation. After a targeted course of Radial Shockwave therapy and spinal decompression, I feel completely liberated from the sciatic pain that previously dominated my life.

The clinical expertise here is matched only by the exceptional service. The Front of House team, Dipa, Melinda and Nes, provides a true VIP experience, consistently accommodating my complex work schedule and shifting time zones with grace and flexibility- thank you for being patient with my schedule!

A special thank you to my main therapists—Yohannes, Gursy, and Demetar—who didn't just treat my symptoms, but educated me on how to protect my back and prevent future injury. The whole team is wonderful; my apologies for not remembering all your names!

This treatment has been life-changing, and I’m looking forward to continuing with bi-monthly maintenance. I cannot recommend the Proback team highly enough.

March 8, 2026
Unprompted review
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Reply from Proback Clinics

Hi Mark, thank you for such a thoughtful review—we really appreciate you taking the time to share your experience.
Going from a debilitating L4/L5 disc herniation to being free from sciatic pain is a huge shift, and we’re glad the shockwave therapy and spinal decompression helped you get there.
It’s also great to hear how well the front of house team supported you around your schedule—that flexibility is something we know makes a real difference.
Yohannes, Gursy and Demetar will really appreciate your feedback too, especially knowing the education side of your care has helped you feel more confident moving forward.
Thanks again for your trust, and we look forward to supporting you with your ongoing maintenance.
—The Proback Victoria Team

Rated 5 out of 5 stars

A new lease of life in pain management

Since September 2025 I have been visiting Proback Clinic and this has changed my life in the most positive way. At the clinic I have been greeted with such warmth and caring staff. From the reception staff to all the physiotherapists. I have been in chronic pain for over 30 years with spinal stenosis, sciatica, osteoarthritis. Over the years I have had numerous amounts of cortisone injections in the past and this has made back issues with the muscles weak. Ayushi Patel is my physiotherapist she has been treating me with shockwave therapy. She is very professional so very caring, and she explains everything. Ayushi recommended me to have prolozone therapy. I have had a few radio frequency and currently having Prolozone Therapy by Mudasir Hussain which has made remarkable improvements in my lower back. The pain has minimised drastically. He is so professional, caring and very gentle and explains everything in detail and always asking if I am ok as I have fear with needles. I am on my fourth session with the Prolozone injections and I feel so brighter, more flexible and walking more, sleeping better and not feeling so down and depressed. I don't feel so heavy in my body and legs too. I am visiting the gym more too to gain strength in legs and back. Also, I used to pray sitting on the chair, now I am standing praying and bending down to pray. On the whole I feel like a new person with a new lease of life. I have recommended my dad who has knee problems and he is currently having the injections in his knee and he is walking better and in not too much pain. I recommending a few people and to anyone who is in chronic pain to at least try these therapies as you will be pain free for a while. I haven't been taking medication either. Thank you to all the Proback team.

January 22, 2026
Unprompted review
Proback Clinics logo

Reply from Proback Clinics

Hi Sheliesa, thank you for sharing this—it really means a lot to us.
Going from living with chronic pain for so many years to feeling more mobile, sleeping better, and getting back to things like the gym and even standing to pray again is a huge change. We’re so glad you’re feeling the difference.
It’s great to hear how well you’ve been supported by Ayushi and Mudasir throughout your treatment, especially with the shockwave and prolozone therapy, and that you’ve felt comfortable and reassured along the way.
We really appreciate you recommending us to your family and others too—that trust means everything.
Thanks again for choosing us, and we’re so pleased to be part of your progress.
—The Proback Victoria Team

Rated 5 out of 5 stars

I had a truly fantastic experience at…

I had a truly fantastic experience at Proback Victoria and cannot recommend this clinic highly enough. I suffer from spinal stenosis with scoliosis, which caused severe and persistent pain in my right leg and had a significant impact on my daily life.

We initially tried shockwave therapy and back extension treatments, but unfortunately these were not effective for me. Thanks to the expertise of Dr Christian Allard, the team then introduced prolotherapy, which proved to be an absolute game changer.

I would also like to sincerely thank Mohammed Mudasir Hussain for following me throughout this journey with great care, expertise and valuable advice.

I am now at the end of my treatment and can honestly say that my pain is almost completely gone. The entire team has been outstanding — professional, kind and genuinely supportive. The clinic is spotless, well organised and very welcoming.

While the treatment is not inexpensive, it is absolutely worth every penny for the results achieved. I would not hesitate to return if needed. A huge thank you to the whole team for making such a positive difference to my quality of life.

January 8, 2026
Unprompted review
Proback Clinics logo

Reply from Proback Clinics

Hi Barbara, thank you for such a thoughtful review—we really appreciate you taking the time to share your experience.
Going from persistent pain with spinal stenosis and scoliosis to feeling almost pain-free is a huge change, and we’re so glad prolotherapy made that difference for you.
It’s also great to hear how supported you felt throughout, especially from Dr Christian and Mudasir—they’ll really appreciate your kind words.
Thank you again for your trust and recommendation, and we’re so pleased we could make a positive difference to your quality of life.
—The Proback Victoria Team

Rated 5 out of 5 stars

Probak gave me back the will to live.

After so many years spending money on medication, massage devices, and osteopaths, I finally found relief from my suffering and restored my will to live!
I found this clinic on Facebook. When I saw the spinal decompression videos, I thought, "This is what I always said I needed (someone to pull me by the feet and head) to straighten my spine."
The team is fantastic! Everyone is very welcoming!
I feel like a "baby" since I started walking again, haven't stopped!
I recommend Proback 100%!
Thank you all so much!

December 4, 2025
Rated 5 out of 5 stars

After years of Pain, I finally found real help at Proback clinic thanks to Dr. Christian Allard

I suffered a serious spinal injury in 2019 and, for years, I felt lost. I didn’t receive any clear guidance or pathway to recovery through NHS services, and it left me feeling hopeless. I was physically in pain and mentally exhausted, ready to give up because nothing seemed to help.

That all changed when I met Dr. Christian Allard at ProBack Clinic. From my very first appointment, everything started to make sense. Dr. Chris truly took the time to understand my condition. My body was chronically inflamed and sensitive due to nerve damage, spine misalignment, and a fracture that had never properly healed. Although the start of my treatment was challenging, the care and expertise I received were exceptional.

After a thorough consultation, complete with full x-ray imaging and a detailed report, Dr. Chris created a personalized treatment plan specifically for my complex needs. With a few targeted procedures and by following all the advice given, I’ve seen an incredible transformation in my health and overall vitality. I went from being bedbound to standing on my own two feet again — something I once thought impossible.

ProBack Clinic is a private service, and as someone without health insurance who’s been out of work for a while, I really appreciate their flexible payment plans and pay-as-you-go options. It makes high-quality care accessible and truly worth it.

This has been a long and difficult journey, but I am deeply grateful to have found Dr. Chris, a doctor who genuinely knows what he’s doing and cares about his patients. The ongoing treatments I receive weekly or monthly continue to help me progress. I feel seen, heard, and supported — something I never experienced elsewhere.

The physiotherapists and staff at ProBack Clinic are also amazing — skilled, attentive, and professional. They reflect Dr. Chris’s level of excellence and ensure every patient receives outstanding care.

Thank you, Dr. Chris and the entire ProBack team, for giving me my life back. I can’t wait for my next treatment!

November 5, 2025
Rated 5 out of 5 stars

I first visited Proback back in 2019…

I first visited Proback back in 2019 and had great results, but my care was unfortunately interrupted by Covid. Over the next few years, I tried more local providers, but I never achieved the same level of progress or diagnostic clarity, so I always came back to the team I trusted at Proback.
However, for the last three months, I have been dealing with a new, debilitating flare-up of my lower back pain that has been far more stubborn than anything before. It got to the point where I could not even sit for more than 10 minutes without significant pain and was relying on a daily combination of ibuprofen and paracetamol just to get through basic tasks. The pain was so severe that it significantly impacted a holiday I had already booked. I came to Proback with this constant, burning nerve impingement on my right side.
For most patients and even myself in the past, their excellent "tried and tested" methods like shockwave therapy and spinal decompression have been enough. This time, my progress was incredibly slow. We even tried Prolotherapy, and while I could feel it was beginning to strengthen my back, it ultimately couldn't solve the core problem. The "rebuilding" process couldn't be successful while the nerve impingement had not been completely eradicated.
This is where everything changed and why I am writing this review.
Instead of giving up, my case was escalated to the founder, Dr. Chris Allard, who originally treated me back in 2019. He performed a deep physical assessment and, crucially, used a diagnostic ultrasound to get a real-time look at my back. This was the absolute game-changer. He discovered that the root cause was "huge amounts" of deep, chronic scar tissue that was physically trapping the nerve.
Because nothing else was working for my stubborn case, Dr. Chris used his expertise to bring in a procedure I had never heard of, as they don't advertise it: Ultrasound-Guided Hydrodissection. He explained that this was like a "mini-surgery" without the cutting, using an anaesthetic to numb the area and then injections of fluid to precisely break down and separate the scar tissue in a way that the shockwave therapy just couldn't break through.
The impact has been huge. While we haven't reached the end goal yet and more sessions will be needed to completely free the nerve, the hydrodissection has been far more effective than any of the other treatments this time around and I wanted to share my experience. Most people probably are not aware of the procedure and how successful it can be. It has begun to dismantle the core problem that was holding me back.
What sets Proback apart is not just their standard tools, but their ability to escalate when necessary. They don't give up. When a case is complex like mine, they bring in their top expert, use advanced diagnostics to find the real root cause and innovate using a highly specific, cutting-edge treatment to fix it. This process has given me genuine, tangible hope for the first time in a long time and I hope my nerve pain will continue to improve to the point I am completely free of it.
My deepest thanks to Dr. Chris and the entire team for their persistence, their honesty and for having the advanced skills needed to tackle the most difficult cases.

October 21, 2025
Rated 5 out of 5 stars

On Friday I received my last x-ray…

On Friday I received my last x-ray results after a "hard" 6-month spinal therapy! I say the word hard because a sick body does not heal from one minute to the next, there was also pain in it, because it is part of the healing! I cannot express in words how much I can thank the staff of the proback clinic! I would like to mention the dearest and most precise doctor Yohanis by name! Yohanis's miraculous hands improved my condition by 70 percent, which I did not even dare to dream of! (sick vertebrae, constant pain, numbness, tense muscles, damaged nerves, etc.) no.. I do not want to advertise the clinic, I am talking about the experience that we went through together during the 6 months! At Yohanis' suggestion, I have to go back in the near future because there is still something to improve! but my gratitude will never end!! gratitude and thanks for everything!!🫂💪❤️ I be back soon!!☝️🫡❤️

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

I had an amazing experience with Proback from the moment I book my first appointment. I tried so many other clinics in the past, spent so much money and I couldn’t get anything close to the results I had with Proback. The most incredibly caring staff I ever met. The team is super professional. BIG thank you to the whole team specially my senior practitioner who took the time to explain in rich level of technical detail everything that was happening with neck issue based on the clinical assessment. I left Proback no just feeling MUCH better, but also knowing much more about how to deal my injury. Strongly recommend the shockwave treatment and the spinal decompression treatments.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Proback

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professional and knowledgeable.
I had a course of 18 shockwave and spinal decompression, which eased the pain but didn’t resolve the issue. I was then informed about Prolozone therapy. I was nervous due to a needle phobia, but was reassured by the staff.
The prolozone worked wonders and the pain is no longer there.
I would 100% recommend Proback to anyone with back pain.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Finally without back pain - cannot recommend Proback highly enough

I was suffering for over a year with severe sciatica to the point I was unable to walk, any normal day to day activities and at a loss of how to ease my back pain. I'd visited my GP multiple times and was working with a physio through the NHS. My pain reached a point where I couldn't take much more, and was irritable and depressed with little hope of a cure.

A friend recommended Proback. My consultation booking was quick and easy, I called and within 48hrs I was being seen for my initial xray and consultation. Within a week, I had started the 18 week treatment plan with spinal decompression and shockwave therapy - the cost was high but I can wholly say it was the best investment I've ever made.

I saw results even after the first session, my symptoms relieved and walking became easier and pain subsided - I religiously followed the advice of the team and within a month I noticed serious progress that without Proback's support wouldn't have happened.

At the beginning of my care, I'd come off an 11hr flight from San Francisco, my pain relapsed as a result of the flight and again I was limping. The next morning I visited Proback for spinal decompression and immediately the pain disappeared. It feels hard to write this since before booking I was sceptical of the reviews and comments thinking it may not work for me but important I share this experience if you are suffering as Proback spinal decompression and shockwave therapy really is a miracle! It really did work for me instantly and I am so grateful for the support I received.

If you are experiencing back pain, Proback will get you back on your feet again - I'm now fully recovered, back to my exercise regime with a greater appreciation for rest and recovery as well as an ongoing monthly check up to assure I can avoid any relapses and remain healthy for the long term.

++++

To the whole team at Proback, every single person I have interacted with is a credit to your team - offering such a friendly welcome, a kind and caring approach clearly explaining complicated technical details with patience. I received a professional experience throughout - I honestly cannot thank each and every one of you enough for helping me get better, stronger and back to fitness, but some key spotlights for the following team members:

Arlind - you are incredible and one of the best practitioners I've ever worked with. Thank you for your fun anecdotes, your sense of humour and always seeing the positive side of life, you really did inspire me and motivate me to keep going on the darkest days - please never lose this, its so very special and rare as well as extremely valuable to your patients. I've learnt a huge amount in a short time working with you - big thank you for sharing your smarts.

Ophelia - I so enjoyed our chats and getting to know you. You're going to go on to great things and I wish you all the best for your studies and next adventures. Each session with you always made me smile. Never lose that positive energy, you have a beautiful soul! Stay in touch

Kyra, Melinda, Klaudia, Nesa - thank you for your warm welcome as well as helping me source all details needed for my insurance provider with patience and supportiveness - it really didn't go unnoticed, you're all excellent!

Many, many thanks, Annabelle x

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Life changing

Whatever I say will be little about this clinic and the people in it. I will start by saying that for 8 years I have been suffering from chronic pain in the spine and neck as a result of professional sports. I have about 4.5 herniated discs, protrusions and a damaged peripheral nervous system. I visited many hospitals and sanatoriums for treatment, but the result was for about 2 weeks and then the pain returned again.Until I found ProBack Clinic. From the phone call to make an appointment, I felt the warmth and care from Melinda. She was very thorough in answering my questions and made an appointment for me. My first visit to the clinic was to have an X-ray done to see the problem and to prescribe a specific treatment for my condition. That day, I also met one of the physiotherapist Johannes, who was extremely attentive and explained everything to me very carefully, because my English is not perfect and he was so good at repeating or finding a way to explain everything in a simpler way.And so began my great adventure with all these wonderful people. Every day the reception was filled with big smiles and despite the pain I was feeling, I forgot about it for a moment. The clinic team is very kind, friendly, attentive and always responsive when I needed help. When I was admitted to the clinic, I was very weak, I could barely move my head and legs, and it was extremely difficult to make any rotational movements. I felt pain with every step and had lost all hope for a normal and mobile life (a year before I met them, I had paresis on the entire left side of my body). We started treatment with shock wave, laser and spinal decompression. This treatment literally saved my life because now I enjoy every movement. I walk without problems, jump, run and dance like before. Johannes was my physiotherapist and together with him we built a wonderful connection and trust in each other and with small steps we achieved big results. Thank you ProBack Clinic for being there, for your professionalism and the love to every single person. Now I am firmly on my own two feet and I am training according to a plan prepared by Johannes. For these 4 months you have become like part of my family. Deep gratitude to everything you do, because without you I would not be able to do it.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to all Proback Team !!!

First off all I want to say now I'm a pain-free sciatica and I'm very happy 😊 After 12 years of back pain and discomfort and a lot of chiropractic sessions to diferent chiropractic Clinic's I fell again like a 👶 😇😇
After I been First time to Proback and I done the initial examination and X Ray I start to follow up the treatment recommended by the doctor was two tipes of tratament required for my recovery Spinal Decompression and Shockwave terapy this tratament is start in the same day of X Ray results. After a couple of sessions I start, I feel really good. My pain is gone, and I improve my movements and sleep.
I will continue my tratament to the end . I will definitely recommend it to the other's people in need to my family and friends.
The team is exceptionally helpful and treats the patient white respect and patience .
I want to add a special Thanks to Miss Melinda for her advice and help as well. she will always find space for my next appointments.
A Huge Thank you to all Team of Proback!
You done an amazing job!!!
Thank God one of my work colleagues has recommended Proback and really save my life. He was to Proback clinic 7 years ago and, from that point, never had back pain again ,this was a very strong point to try this tratament at Proback.
These treatments are life changing!!!
Thank you again Dumitru.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Visiting Proback the best decision I have made in a long time.

I have been attending Proback for several months now and my experience has been truly amazing, the staff are lovely and a pleasure to deal with, you really can tell it is a family run business you are not just a number and that they genuinely want to get you better and they are not just after your money.

You are greeted by the reception team Nessa, Claudia, Melinda & Kyra to name a few who are all lovely and a pleasure to deal with, the practice manager Dipa goes above and beyond to make sure you are looked after the whole reception team are all a pleasure to deal with.

The Chiropractors, Osteopaths and Physiotherapists themselves are very knowledgeable and lovely also, they actually listen to what symptoms you are experiencing and any feedback you give them regarding your symptoms and changes in your symptoms as your treatment progresses.

I have been suffering lower back issues since around 2013 and have been unable, to work since early 2018 due to being in constant unbearable pain.
I even had back surgery in 2019 which initially seemed very positive however I could tell something was still wrong after around 6 months but no one would listen to me, I even got told I should see a phycologist, however 18 months after the back surgery I developed almost constant debilitating lower back pain and started experiencing almost constant muscle spasms accompanied by buttock pain on my right side, in late 2022 I started noticing a weakness below the knee causing me to severely twist my right ankle at the end of 2022.
At the end of 2023 I started developing sciatica-like symptoms then at the beginning of the 2024 I also started to lose the ability to walk and I was reliant on crutches for several months.
I have lost count how many consultants I have actually seen telling me there is nothing obviously wrong with me and I need to focus on rehab exercises. At this point I had already done over 5 years of rehab exercises under the care of multiple Osteopaths, Physio and even a PT after being told my symptoms were not spinal.
However, after doing some research, I suspected something called Piriformis Syndrome might be contributing to my symptoms again no one would listen to me, after getting fed up of being told there is nothing obviously wrong with me and that it’s my head. I decided to visit Proback it’s the best decision I have made in a long time.

When having shockwave therapy usually initially see Arlind the Managing Practitioner, he is very knowledgeable and such a lovely guy usually followed one of the Proback Practitioners which is usually Shola who is amazing or occasionally Damanie or Ophelia who are all very knowledgeable and lovely. Damanie even added something to my treatment plan which helped prove one of my contributing issues was indeed Piriformis Syndrome and also reduce my pain dramatically.
I have more recently also started to also have Prolozone therapy which is normally administered by Dr Christian the lead practitioner and Mudasir who is one of the Physiotherapists they are both very knowledgeable and lovely, Dr Christian also makes your feel very welcome and at ease with humorous side. More recently Samra and Blessy who are also Physiotherapists been treating me they are also lovely. I have noticed my pain has been reduced by over 90% when combining the Prozone Therapy with the Shockwave and Decompression Therapy.
I even got told by an old friend I move young man now not someone more elderly like I used too.

My health issues are very complex and I am not fully pain free yet I recently had a few weeks where I felt the best I had in over 10 years. Together with Proback we have now managed to pinpoint the key areas that are causing my remaining issues. ]

At the end of the day, you have to also put the work in also if you want to get better, you can’t expect many years of ongoing issues to suddenly disappear with just a few treatments. I have few setbacks along the way however I am confident that with Proback’s help I am now very close to being pain free without any serious mobility issues.

I can honestly say I have had better results with Proback over several months than I have had over the last 5 years with multiple consultants, chiropractors, osteopaths and physios etc. THANK YOU.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Life Enhancing Therapy

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments but nothing helped for long and I found myself living with constant leg, hip and lower back pain.

After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had counselling over the years owing to PTSD and no other specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him!
Everyone who works at Proback Victoria, are lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin and even zumba
life can be so joyless when we experience physical pain and it's crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something can be done about it and there are specialist out there to help. I am so grateful to have discovered Proback because they have provided me with a new way of treating my mind and body. Thank you Proback

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Life Enhancing Therapy

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments such as chiropractic, acupuncture, physiotherapy, deep tissue massages and even reiki. None of said treatments helped for long and I found myself living with constant leg, hip and lower back pain.
After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had psychotherapy and counselling over the years owing to PTSD and NO OTHER specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him...he's like a savant!! And everyone who works at Proback Victoria, are honestly lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin, core and even zumba and I LOVE IT!!
life can be so joyless when we experience spinal, joint and hip ailments and it is crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something CAN be done about it and there are specialist out there to help us improve our quality of life. I am so grateful to have discovered Proback Victoria because they have provided me with a new way of treating my mind and body and have given me a refreshed spirit for life. I have never spent money more wisely and I am a believer of 'health over wealth'. Thank you Proback.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Better results in 3 months than in 5 years elsewhere

I have been attending Proback for a few months now all the staff are amazing and so lovely to deal with. You are greeted by the reception team Nessa, Claudia & Connie to name a few who are all lovely and a pleasure to deal with the practice manager Dipa is also lovely the whole reception team are all a pleasure to deal with, the chiropractors themselves are very knowledgeable and lovely also, they actually listen to what symptoms you have and any feedback you give them regarding your symptoms and changes in your symptoms.

I have been suffering lower back issues since around 2013 and have been unable, to work since early 2018 due to being in constant unbearable pain.
I even had back surgery in 2019 which initially seemed positive but I could tell something was wrong but no one would listen to me, I even got told I should see a phycologist however 18 months after the back surgery I developed almost constant debilitating lower back muscle spasms, in late 2022 I started noticing a weakness below the knee causing me to severely twist my right ankle at the end of 2022.
At the end of 2023 I started developing what I now know is sciatica-like symptoms then at the beginning of the 2024 I also started to lose the ability to walk and I am now reliant on crutches whenever I leave my home. I have lost count how many consultants I have actually seen telling me there is nothing obvious wrong with my back and I need to focus on rehab exercises. I have done over 5 years of rehab exercises under the care of multiple Osteopaths, Physio and even a PT after being told my symptoms are not spinal.
However, I decided to come Roback after doing some research and getting fed up of being told there is nothing obviously wrong with my back when I could tell it’s my back causing my issues, it’s the best decision I have made in a long time.
I usually initially see Arlind the Managing Practitioner he is very knowledgeable and such a lovely guy usually followed by either Shola or Dimitar who are also both very knowledgeable and lovely. Ophelia tends to do my reassessments she is also knowledgeable and lovely. I have it’s also had treatment with a few other practitioners for example Damanie is also very knowledgeable and lovely in fact the whole team is amazing.

Although I am not 100% yet I feel like we are on the right track to pin pointing the exact source of my main issues and very close to figuring out how best to treat them hopefully meaning I have a much better quality of life. For example, my sciatica-like symptoms and pain are much less than it was previously I even had a few days last week where I could walk without crutches for short distances.

I can honestly say I have had better results with Proback over a few months than I have had over the last 5 years with multiple consultants, chiropractors, osteopaths and physios etc. THANK YOU.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve got my life back after ten months of agony

I’d just turned 69 in September 2023 when I injured my lower back while carrying a heavy box up a narrow staircase.
Within two hours the pain in my lower back and down my right leg was indescribable. I couldn’t stand, sit, walk or even lie down without severe and constant pain.
Before my injury I was very active - I visited the gym at least three times a week, swam, rode a bicycle and, in the summer, played cricket every weekend.
But within a day my posture had changed drastically, with my spine bent severely to the right (by 32 degrees).
I saw my GP who prescribed strong painkillers and referred me to a physiotherapist, who merely printed out some exercises - almost all of which I was physically unable or in too much pain to do.
I was left with no option but to pay for my own diagnosis and treatment.
I arranged an MRI scan and x-rays (which indicated that I had one or more prolapsed discs and/or a trapped nerve) and saw three chiropractors, an osteopath and finally an orthopaedic surgeon. The surgeon recommended a laminectomy, the shaving of the vertbra(e) to create space for the prolapsed disc to stop it impinging on the sciatica nerve. The op would involve cutting through three muscles to expose the area to be treated and recovery would take between three and six months.
I asked whether the op would restore my back to the state it was in before I injured it and whether I would be able to continue with my active lifestyle. The surgeon said there were no guarantees.
After my consultation, I Googled details of the op and also spoke to several friends who are GPs. I concluded that, despite the constant agony that I was in, the chances of a successful outcome on my terms was less than 50 per cent. Considering the associated risks involved, I decided that I would do whatever I could to avoid going under the knife.
It was around this time that an advert for ProBack appeared on my iPhone - probably because my of constant internet search for cures/relief of my sciatica/lower back pain. I read about spinal decompression and noted that the aim was to stretch apart the vertebrae to create more space for the trapped disc, or free a trapped nerve. In other words, the aim was the same as the op but without the disadvantages of surgery. ProBack also stated a 90 per cent success rate, which were also much better odds than surgery.
Cost was another consideration. The basic op with some aftercare would have cost between £11,000 and £12,000. While no one at ProBack was able to estimate if my treatment would be successful or how long it would take, from what I had read someone with my injury could expect to pay around £3,000.
The first consultation with ProBack, which included x-rays, was also on special offer, so I signed up.
Despite the agony than I was in, the treatment itself - shockwave followed by decompression - did not hurt. But despite 18 treatments for twice a week I felt no real benefits and was still in constant pain.
But after my eighteenth treatment I woke in the night in intense pain in my lower back and right leg and foot. This lasted an hour during which I took painkillers and applied four ice packs. I eventually fell asleep and woke the next morning feeling that something has eased in my back. The pain was still there but at a much more manageable level.
I have subsequently had five more decompression treatments and my pain has lessened each time.
I have now, at the suggestion of my ProBack treatment supervisor, switched to once a month decompression sessions while I undergo back strengthening exercises at my local gym.
X-rays reveal that the disc spaces between my vertebrae and the lateral displacement of my spine are back to normal.
My pain level has massively reduced and I now have my life back - all without the dangers and uncertainty of surgery.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Spinal stenosis

I would like to say thank you very much to Damanei Dipa and Shana .when I came to your clinic I couldn’t walk few steps had to come to yours on Uber. Now i can walk,all sleepless nights are gone and very less pain . Also pins and needles I had are gone now..
thank you once more to all the hard working team..Illa

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Lower back pain, numb leg, stiff neck

Huge THNK YOU to Dr. Christian Allard, Katerina Brejchova, Abdul Miah and all staff were involved at ProBack Clinics who were looking after me and change my life for good THANK You.
The experience I had is fantastic - warm welcome professionalism and understanding.
I came to the clinic mostly for my right numb leg, as I have problem to stand and sitting while driving some times when sitting on the chair as well depends of the position. However after the Xray Dr. Christian Allar also told me that I have a stiff neck where the headaches come from time to time. I was then given with the personalised treatment plan - explaining the need of treat the problem from its root rather then taking a painkiller. What the procedure will suits best my situation as Shockwave Therapies and Spinal Decompressions, cushions and some exercises.
I started to feel the difference from the very second week of my treatment, feel like new person (every part of your body start to adjust to a NEW YOU), My numb and tingling of the right leg started to fade day by day until it was gone and you forget all about it - Isn't That GREAT???
Never the less my neck has improved as well and didn't feel that tired anymore, nor headaches.
All the staff at the clinic works with professionalism and understand the Patient's pain. We all have it in some point of our life!!!
I do highly recommend ProBack clinic for those who have back or neck pain issues.

Thank you all,
Best regards
Ani Choneva

December 13, 2023
Unprompted review

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