procase.com Reviews 430

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and well-designed products, often noting their durability and ability to protect devices effectively. Many appreciate the practical features, such as secure holds and ample space for accessories, making their user experience smooth and efficient. Reviewers also highlight the excellent delivery service, with items arriving quickly and as described, often at a reasonable price. However, some people were dissatisfied with the product quality, citing issues like cases breaking quickly, lens covers not staying shut, or poor material quality. A few other people also felt that the cases lacked certain functionalities, such as the ability to prop up a device for viewing or a loop to hold a stylus. Additionally, some customers reported receiving incorrect or used items, or experienced problems with package delivery and the return policy.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, sturdiness, and perfect fit of... See more

Quality

Reviewers mention ambiguous feedback about quality, with many consumers expressing satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Price

Reviewers highlight positive aspects of price, often describing items as reasonably priced, excellent value,... See more

User experience

Clients share positive opinions on user experience, highlighting the product's high quality, thoughtful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have an iPad Pro 9.7 inch, so it’s quite old and hard to find cases that are not on Amazon. Luckily, ProCase had a simple case they offer, and it gets the job done in protecting the back and front o... See more

Company replied

Rated 4 out of 5 stars

I was surprised how good the quality was of my product, I was very satisfied with it.

Company replied

Rated 4 out of 5 stars

Good case. The mesh / rubber case is little bit small, so it is hard to pull my T7 out. The exterior case is good enough.

Rated 4 out of 5 stars

The case was harder than expected. It was sort of awkward. I was looking for a collapsible case.


Company details

  1. #3 of 4 best companies in Department Store
  2. #21 of 24 best companies in Craft Store
  3. #83 of 115 best companies in Fashion Accessories Store
  4. #61 of 86 best companies in Home Goods Store
  5. #93 of 123 best companies in Online Marketplace

Written by the company

We're Pros in Protection Rooted in the value of life, ProCase stands as the guardian of a better life In the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case." At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user. Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.


Contact info

4.0

Great

TrustScore 4 out of 5

430 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

very nice keyboard

I ordered the same product from amazon, they couldn't deliver after two weeks so I cancelled and bought direct from procase. For within pennies of the same price. I had product in my hands in one week.The keyboard is the main reason I bought this product, it exceeds my expectations. The vinyl case may wear out but I can fix it if it does. Overall, I am well satisfied. I hate the touchscreen keyboard of the tablet, this keyboard solves all those problems.

November 3, 2023
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Rated 5 out of 5 stars

A satisfied customer!

The website was easy to use. I was able to find the case I needed very easily. The case is sturdy for travel and the cost very appropriate for the quality of the product. I am very satisfied with my purchase. I would highly recommend procase.com!

November 8, 2023
Rated 1 out of 5 stars

Unfit for purpose

Unfit for purpose
Will not connect to Bluetooth
Only so many times you can suffer unsuccessful pairing retry messages before getting frustrated and giving up. Doesnt work.
Ok will get money back from Amazon for product but nothing for wasted time and convenience.
Back to Logitech

October 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Length perfect;

It's uniquely convenient.This company's communication is exceptional. Liked their email updates to customers, very in-tune, show{s} ct.'s consideration<3

September 27, 2023
Rated 5 out of 5 stars

Punctual delivery

Punctual delivery, great pricing and customer service. Product received in excellent condition. Highly recommend Procase. Great company, definitely not a scam!

September 22, 2023
Rated 4 out of 5 stars

I like you guys are still making this…

I like you guys are still making this case for gen 6th iPads. The shipping was quick! I'm very happy with the quick turnaround.
One thing to address, the bottom corners where the iPad sits on it seems a little wrapped. The iPad fits perfectly on the old case.

September 11, 2023
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