Pro:Direct Sport Reviews 

175,624
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Very good, boots came in good condition and were real. They just had a bit of its downsides because of some of the printing melting and ripping off but it was so little and the overall boot was good

Company replied

Rated 4 out of 5 stars

Ordered a pair of kids predator football boots, as they were offering them at a very competitive price (cheapest by a few quid). Arrived a couple of days later and my son is very happy.

Company replied

Rated 5 out of 5 stars

Good price and efficient delivery. Used before and happy to use again in future. Running shoes exactly as described on the website.

Rated 5 out of 5 stars

Great experience with Pro:Direct Sport. Really competitive prices and super quick delivery. Everything arrived exactly as expected. Very happy with the service and would definitely order from them aga... See more

Company replied

Company details

  1. Sportswear Store
  2. Activewear Store
  3. Cricket Shop
  4. Soccer Store
  5. Streetwear Store
  6. Tennis Store

About Pro:Direct Sport

Written by the company

Pro:Direct | We Are Sport

Pro:Direct Sport are the world's largest online performance sport, and sports fashion store, specialising in Football, Running, Basketball, Rugby, Cricket, Tennis, and Golf.

Pro:Direct Sport are totally committed to best in class customer service and always appreciate your honest rating and reviews to help us improve.

Once again, thank you for choosing to take your sport to the Next Level with Pro:Direct Sport.

Pro:Direct | We Are Sport

Written by the company

Please Note
If you have experienced any issues with your order we would always encourage you to contact our Customer Service Team on customerservices@prodirectsport.com to help us investigate and resolve your issue. Returns are simple and easy when using our online returns and FREE from the UK, if you join one of our Clubs (PDFC, Pro-Direct Running Club or SNKRD)

30 Day Money Back Guarantee & Hassle Free Returns

We've got you covered...

All goods supplied by Pro:Direct Sport are from official sources and are covered by the normal manufacturer's warranty. You can return any item within 30 days of receipt via your online Order History for a refund or exchange completely hassle-free (and Free for UK Customers who join one of our Clubs)

Contact info

4.2

Great

TrustScore 4 out of 5

176K reviews

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4.2

All reviews

(175,624)

9,462 reviews in the last 12 months

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Rated 5 out of 5 stars

Always great product and always great…

Always great product and always great value, can’t wait to try out my New Predator Astro turf!👌🏽

August 1, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your wonderful feedback! We're so pleased to hear you consistently find great products and value with us. We hope you absolutely love your new Predator Astro turf!

Rated 5 out of 5 stars

Great product range and customer experience

Great product range, decent prices/discounts, and not slow postage.

Good process information/customer experience.

July 28, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review.

We're delighted to hear that you appreciate our product range, competitive prices, and efficient postage. It's also wonderful to know that you found our process information and overall customer experience to be good.

Rated 5 out of 5 stars

Lovely items which I received in good…

Lovely items which I received in good time. Good site to navigate but was unhappy about £4.99 delivery charge

August 2, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your positive feedback regarding our items and the ease of navigating our website. We understand your concern about the delivery charge and appreciate you bringing it to our attention. Your comments are valuable to us.

Rated 1 out of 5 stars

Still to receive my running shoes

Still to receive my running shoes. Now over a week late!

August 2, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review.

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have been in touch in regard to this query and have provided further information on this matter.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Rated 5 out of 5 stars

Chesters Boots

Good product delivered on time.

August 2, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review! We're delighted to hear that you're happy with the product and that it was delivered on time. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent choice

Excellent choice, fantastic service and easy to order.

July 28, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review. We're delighted to hear that you found our service fantastic and the ordering process easy. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great price and speedy delivery

Great price and speedy delivery

August 2, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review. We're delighted to hear that you found a great price and that your order was delivered quickly. We appreciate your feedback.

Rated 5 out of 5 stars

Great service

I ordered the trainers and they arrived literally with 2 days from order came via our postman perfect excellent service
Thank you

August 2, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your wonderful review! We're so pleased to hear that your trainers arrived quickly, within just two days, and that you received excellent service. We appreciate you taking the time to share your positive experience.

Rated 1 out of 5 stars

Bought a padel racket from here

Bought a padel racket from here. It came damaged with a chip on the top of the racket. Bear in mind a chip in a padel racket is quite vital and will decrease the amount of use I get out of it quite a bit since I’ll be using it with force etc. Their response to this was £10 store credit. What can that even get someone these days, disappointed is an understatement. I also don’t complain a lot and am quite easy going but that email response was the cherry on top.

August 8, 2026
Unprompted review
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review.

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have been in touch in regard to this query and have provided further information on this matter.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Rated 5 out of 5 stars

Absolutely class company

Absolutely class company. Fantastic range, competitive pricing, great lead time on deliveries. Will use again, and again.

July 10, 2026
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Reply from Pro:Direct Sport

Thank you for your fantastic review! We are so pleased to hear you appreciate our range, competitive pricing, and great lead time on deliveries. We look forward to serving you again!

Rated 5 out of 5 stars

ive been using pro direct soccer for…

ive been using pro direct soccer for the last 20 years with same perfect results all the time thanks

August 1, 2026
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Reply from Pro:Direct Sport

We're so happy to hear about your consistently perfect experiences with us over the past two decades. We truly appreciate your long-standing loyalty and positive feedback!

Rated 5 out of 5 stars

Great!!

Great!!! Very happy with my purchase

July 30, 2026
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Reply from Pro:Direct Sport

Thank you for your review. We're delighted to hear that you are very happy with your purchase. It's wonderful to know you had such a positive experience.

Rated 5 out of 5 stars

Happy customer!

Excellent service and fantastic product. Reusch gloves are awesome!

August 1, 2026
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Reply from Pro:Direct Sport

Thank you for your review. We're delighted to hear that you're pleased with the excellent service and fantastic Reusch gloves. We appreciate your positive feedback!

Rated 4 out of 5 stars

Maybe free delivery over £100 next time?

Boots a good competetive price - delivered quickly, and were the right size. My only gripe was that even spending over £100, I had to pay £5 postage.

August 1, 2026
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Reply from Pro:Direct Sport

We're so pleased to hear that your boots arrived quickly and were the perfect fit! We appreciate you sharing your thoughts on the postage charge for orders over £100 and will certainly take this feedback on board.

Rated 4 out of 5 stars

Well priced shoes

Good pricing and fairly quick delivery

August 1, 2026
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Reply from Pro:Direct Sport

Thank you for your feedback! We're really pleased to hear that you found our pricing good and that your delivery was fairly quick. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Spot on,good price,fast delivery

Spot on,good price,fast delivery

July 27, 2026
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Reply from Pro:Direct Sport

Thank you for your review. We are delighted to hear that you found the price to be good and that your order was delivered quickly. We appreciate your positive feedback!

Rated 5 out of 5 stars

Football boots for my grandson.he is…

Football boots for my grandson.he is delighted.

August 1, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review.

We're delighted to hear that your grandson is so pleased with his new football boots! We appreciate you sharing your feedback with us.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

August 1, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

Thank you for your review, we are pleased to hear you have been happy with our delivery service!

Rated 4 out of 5 stars

Boots

Good Boots as always but not great communication on delivery

July 30, 2026
Pro:Direct Sport logo

Reply from Pro:Direct Sport

We are glad you are happy with our boots! We are always working to improve our delivery communication. Currently you should receive a tracking link in your dispatch email which will keep you up to date with delivery times.

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