I spent ages trying to find ventilation trim where the delivery charges weren't crazy due to the long length. Profile store had a great selection and the delivery was reasonable given the odd shape.... See more
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See what reviewers are saying
Profilestore didn't pester me to review - like some companies do endlessly - I genuinely felt compelled to write a positive review. I ordered their ivory plastic render beads and was impressed with th... See more
At the time of ordering the website was having a bad day and would not accept my order. Called and got through to an amazing member of the team who was able to solve the problem. On top of this they... See more
Keith Ordered items for EWI job. Order confirmed and items sent immediately. A couple of the items were missing, emailed back and Lionel sent out the items immediately. He kept me updated throughout... See more
Company details
About Profilestore
Written by the company
Profilestore stock everything a plasterer would need to complete their work. We stock render, drywall beads and hold the largest stock of Trim-Tex beads in the UK.
We hold stocks of plasterboard as well as plaster and render. Stocking InteX tools enables tradesmen to pick up any new equipment at the same time as they get the items they need for work.
We carry a large stock of stud & track. Large quantities can be shipped via our own transport
We stock façade profiles - including ventilation angles, strips as well as insect mesh.
Our online website offers next day delivery as standard (Tuffnells willing) and now with a trade counter we're open to the public for those times when next day isn't just quick enough.
We stock the following brands:
Trim-Tex | Protektor | Wemico | Fibafuse | Intex | URSA | Genesis| Locusrite | FrogTape | Kip | Timco | Beadmaster | Swifix | Soudal | Siniat | British Gypsum
Our Address
Protektor House, Edwin Avenue, Hoo Farm Industrial Estate, Kidderminster, DY11 7RAWhat3Words : noble.wished.below
Trade Counter Opening Hours
- Monday 08:00 - 16.30
- Tuesday 08:00 - 16.30
- Wednesday 08:00 - 16.30
- Thursday 08:00 - 16.30
- Friday 08:00 - 15.00
- Saturday & Sunday Closed
Contact info
Protektor House, Edwin Avenue, Hoo Farm Industrial Estate, DY11 7RA, Kidderminster, United Kingdom
- 0330 0245230
- info@profilestore.co.uk
- www.profilestore.co.uk
4.9
Excellent
234 reviews
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Good experience buying from this store
Good experience buying from this store. Price and postage reasonable. Delivery and response time was quick. Highly recommend
August 26, 2023
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Fast efficient service
July 31, 2023
Very good service and fast delivery
July 24, 2023
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Excellent service and price.
July 2, 2023
Excellent service
Excellent service, great value for money all items received on time, well packaged and all as described.
June 24, 2023
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Brilliant quality!!!
Really good quality stop beads and free delivery when you spend so much!!! I brought 70 beads and will buy more 👍🏻
June 4, 2023
The purchase process was smooth
The purchase process was smooth, and goods were delivered a lot quicker than expected.
May 30, 2023
First class service
My enquiry was dealt with efficiently and the product arrived next day. Couldn't ask for better
April 25, 2023
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Very good service thanks
April 27, 2023
Tile trim
Recently ordered brushed brass tile trim easy ordering system arrived 2 days later no hassle
Lovely product
April 30, 2023
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Did not deliver my order on time
April 27, 2023
Reply from Profilestore
Hi Julie,
A fairly harsh review of our services. Your order was picked and packed within hours of you placing it. Our courier (Tuffnells) collected it at 1om the same day, ready for a next day delivery.
As you know, you sent us a single line email asking where the goods were at 4.30pm on the expected day of delivery. We checked the tracking code and found it hadn’t been delivered. We struggled getting through to Tuffnells on the phone (which is usual when contacting them – see reviews of Tuffnells for more examples) but we kept trying. We finally got through at 8am the following morning. At 8.10am, we emailed you to explain that your order was had been flagged by them with a possible wrong delivery address. This was due to a missing character on the postcode of the shipping label. Which was our fault – a simple and genuine mistake. We also said that your goods would be delivered the following day as the driver for your area had already left the depot making a same day delivery impossible.
Within the hour you sent us another single line email, “I need them today or will have to return them and get a refund”.
Straight away we replied with this email:
“Unfortunately, there is no way to get this delivered today for you. I have spoken to Tuffnells and they will now return the goods to us and we will issue a full refund. Once again I am really sorry for the inconvenience caused. “
You were refunded for the order within the next fifteen minutes.
A genuine mistake on a shipping label has left us with a one-star review – not a four star or three. We are a small company and always do our utmost to help customers (our other reviews show this). We understood that you needed the goods delivered on time to do a job and we also recognise that a mistake on a shipping label was our fault. When we realised the courier was not able to deliver the goods, we gave you a full refund immediately. What we didn’t expect is single line one star review implying that we had failed in every respect for your order, which we do not feel we have.
Really quick and easy to order have…
Really quick and easy to order have used profile store a number of times and extremely pleased. They have solutions to most detailing issues on timber frames.
April 26, 2023
The Profile Store owners and staff are…
The Profile Store owners and staff are amazing to deal with. Very responsive. Second to none And this is the 2nd review on anyone I’ve ever done
April 23, 2023
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