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See what reviewers are saying

Rated 5 out of 5 stars

Good Software. Eady to understand. Do the job. Support different codecs. And when I have to contacte the custer service... they do a good and professional job.

Rated 5 out of 5 stars

I purchased a license of DJ Music Mixer more than a year ago, then I upgraded my pc to Windows 10 and had to reinstall some programs including DJ software. Then the license did not work due to securi... See more

Rated 5 out of 5 stars

I had a good experience with this company (Program4Pc), their products are in the filed of multimedia and work solid. The support service is fast and answers every question within minutes with an abs... See more

Rated 1 out of 5 stars

Rip off. Licence was revoked and software went into trial mode. Licence I bought won't work, says already been used. Same computer, no changes. Scam. Going through eBay dispute now as they give 180... See more

Company replied

Company details

  1. Software Company
  2. Computer Accessories Store

Information provided by various external sources

Program4Pc Great Software, Great PC - PC Video Converter Studio, PC DVD Converter, Icon Converter Plus, DJ Music Mixer, DJ Audio Editor, PC Icon Extractor, PC Icon Editor, PC Image Editor, GIF to Flash Converter


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Really appreciate all the help you…

Really appreciate all the help you provided. First solution worked. Service was fast. Really enjoy the program. Would recommend you To anyone

March 21, 2023
Unprompted review
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Reply from Program4Pc

Thank you Connie for your kind words; we are happy to help you enjoy our software.

Rated 5 out of 5 stars

Great Service

The Audio program does exactly what I wanted, and they were very responsive to the small problem that I had, great service

June 17, 2022
Unprompted review
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Reply from Program4Pc

Thank you very much Bob for your kind words.

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Rated 5 out of 5 stars

Excellent Video Converter

Excellent Video Converter with lots of editing features.
It converts videos quickly and covers all video formats.
Their Customer Service Dept. is responsive and courteous and resolves problems quickly

February 20, 2022
Unprompted review
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Reply from Program4Pc

Dear Customer,
Thank you very much for your kind words.

Rated 4 out of 5 stars

I'm pleased with this software

This is a good video converter, easy to understand, provides quick conversion from/to any formats I'm interested in. I'd buy it again for that reason, though I must admit to having an activation code issue such as others have described: after installing a new update, I couldn't activate it using my prior activation code. But I had a reasonably prompt response from the technical support folks - they reset my activation code and I've been able to use it ever since. It seems the sort of problem that should be easily corrected, but judging from some of the reviews, it evidently is NOT that easily corrected. But I'm pleased overall with the product.

December 30, 2021
Unprompted review
Rated 3 out of 5 stars

Video Converter Pro: Unable to Activate

My computer's hard drive crashed, and lost everything on it. It was quite old, so I bought a new computer, and when I tried to install and activate Video Converter Pro, it refused to allow me to activate the software. I was aware of their DRM feature about this, so I tried using the tool on their website to get my code reactivated. I did not receive any email about my code being reactivated (like the previous time I had to do this). I tried multiple times, and I've looked in my spam and junk folders and disabled all filters to ensure that the email did got misfiled, with no success. I've tried contacting their support, with no responses from support. I thought maybe thier support team was just under heavy stress due to Covid, but it's been 4 months now, with still no response. At this point, I assume that I'm not going to get a response. I could buy the software again, but I should not have to buy it a second time when I have only 1 computer. I've thought about pursuing legal actions, but not sure if that would even help, considering their website doesn't show a mail address to send a certified letter, nor is there a phone number available to call.

Update: I was finally able to get my Activation Code reset and can use the software, not long after making the complaint here. Upgrading from 1* to 3* review. The software is excellent (if you can get your code to work ;) )

December 4, 2021
Unprompted review
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Reply from Program4Pc

Dear Customer, we are sorry for the inconvenience, somehow your email didn’t get delivered and we missed it. Please email us your order info and activation code to info@program4pc.com and we will definitely get back to you as soon as possible.

Rated 1 out of 5 stars

I have spoken to other angry customers that have had no success with you. You are doing the same to them as you are doing to me. I am going to seek legal advice and stop your fraudulent actions toward

I have spoken to other angry customers that have had no success with you.
You are doing the same to them as you are doing to me.
I am going to seek legal advice and stop your fraudulent actions towards me and other people that you have ripped off.

June 9, 2021
Unprompted review
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Reply from Program4Pc

Dear Peter,
We are sorry for the inconvenience but our Support Team answered all your emails and questions regarding your order placed on 2018, your license code and transferring it to a new computer. Answers might have gone into your bulk/spam folder and you missed it. Please check there to make sure emails have not landed there and feel free to contact our support team if you have any other questions and kindly update your review as we did our part. We will do our best to provide a solution as soon as possible.

Our Support Team has already replied back to you, they fixed your license and now you can use it again.

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Rated 1 out of 5 stars

Rip off

Rip off. Licence was revoked and software went into trial mode. Licence I bought won't work, says already been used. Same computer, no changes. Scam. Going through eBay dispute now as they give 180 days. Shame, as decent software, other than that.

EDIT: Recieved my money back but not because they did the right thing. Escalated to PayPal.

August 16, 2020
Unprompted review
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Reply from Program4Pc

Dear Customer,
We are sorry for the inconvenience. You ordered our software on 4/23 and used it perfectly till today, it is not scam but instead it is a system designed to protect your license from piracy in case your system couldn’t be recognized by our software. There could be several technical reasons to not be able to use your license such as Windows restoration, major Windows update or even a new or restricted antivirus which blocks our software communications.
You could contact us and we would be more than happy to explain and provide a solution for your difficulty. But nothing to be worried about we have already reset your license and you can use it again. Please feel free to contact us via our website and we will be more than happy to assist you with any questions you may have.

Rated 1 out of 5 stars

Bought this program several years ago…

Bought this program several years ago and lost my hard drive, was told I have to buy it again, this is a complete ripoff and warn others that buy from this crowd

August 2, 2020
Unprompted review
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Reply from Program4Pc

Dear Customer,
As we explained in our previous emails, your license was entitled for free minor updates, you placed the order in 2015 and from that moment till now we released couple of major updates but still provided to you as free update with no payments. Now in order to received newer update you may need to order a new license.
We explained the “free update for minor version” clearly in our website including EULA (End User License Agreement) which you need to read and be agree before installing he software.

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Rated 5 out of 5 stars

Excellent Product

I think this is the best Video Converting software I have seen. Their customer service was excellent and very prompt in fixing an initial issue I had and the software itself is very simple to use and has enabled me to convert MP4 videos to DVD very easily and to an excellent quality.
Top Marks from me

April 16, 2020
Unprompted review
Rated 1 out of 5 stars

Do NOT buy

Do NOT buy. They will invalid you license 2 days after purchase and NEVER reply to emails. Horrible company

August 29, 2019
Unprompted review
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Rated 5 out of 5 stars

Great customer support

I purchased a license of DJ Music Mixer more than a year ago, then I upgraded my pc to Windows 10 and had to reinstall some programs including DJ software. Then the license did not work due to security reason (avoid piracy and using on a different machine). I sent Program4Pc a message and they reset my activation code within 30 minutes, yes it was only half an hour. I really amazed how fast they act.
Happy with my software and will recommend it to everyone who need their software.

January 29, 2016
Unprompted review

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