Prolineauto Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Do Not Purchase From This dealership

Stay far away from this dealership-
Pro Line Auto Wabash Ave. Lakeland Florida
They took full advantage of my young son selling him a cargo van with a completely rusted out cargo bed filled with holes, some measuring 6-8 inches in length "hidden" under a rubber mat that was screwed down.

Having no idea of the hidden rust problem, he (my son) told them that he would buy the van if they would replace the seats with ones that were adjustable -due to him having a bad back.

They put in seats that were not factory build for this year van that had been "modified" without my son's knowledge and would never pass inspection. They were completely unsafe for use, -charging him $200 for this. The front seat completely tilted to the left & the passenger seat didn't even have the seatbelt attached & neither seat is proper height for that van.

These people are only about making money and couldn't care less if their negligence of putting in seats that are not proper factory seats for a particular vehicle causes harm or even death to anyone. They as the professionals knew better...my son was unaware.

When our mechanic in Maryland saw these seats he was mortified to think that any car dealership would be so shady & irresponsible to put a young man's life at risk to make a sale.

When I found out about the seats I called and requested a refund of the $200 believing that that was only fair considering that it cost a fortune to repair the "hidden rust and holes" already.

I was refused and then had the experience of listening to the two owners joke about my son & me on a telephone that was mistakingly not disconnected for about 10 minutes.

Comments were made like..."I guess the van took a swim in the ocean" (laughing)..."She thinks she knows everything"..."We don't owe them anything" (laughing) "I just hung up on her" (laughing).

Shame on them. It wasn't bad enough that they took advantage of my son.

Do yourself a favor and stick to dealerships that have owners with decency & integrity who care about their customers, not people who stoop to this level for a sale.

**I have several photos of the Pro Line advertised photos of this van -and then photos of the reality of the rusted out cargo bed. One of them with rust and large holes is now uploaded as my profile picture. I also have photos of the seats with seatbelt unattached to prove my honest review and are available to anyone for the asking.

September 6, 2019
Unprompted review

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