Proper Cloth Reviews 

689
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting refined fabrics and superior craftsmanship. Many appreciate the precise custom fit, noting how clothing is tailored to individual measurements, making a significant difference. The user experience is frequently described as easy and convenient, from selecting designs to placing orders online. Customer service receives high marks for being helpful and responsive. However, some people mentioned that achieving the perfect custom fit sometimes requires initial adjustments. Reviewers noted that while staff are helpful and offer free remakes, it can take time to dial in exact measurements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the exceptional quality, fit, and... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality materials, construction, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of finding... See more

Customer service

Customers had positive experiences with customer service, with many praising the team as "world class" and... See more

Order

Clients share positive opinions on the ordering process, with many reviewers expressing satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultant will be sending me some try-on garments in search of a perfect fitting from afar. We will then have a virtual fitting via Zoom, wherein my video and comments will be recorded for tempor... See more

Rated 5 out of 5 stars

I was genuinely impressed by Proper Cloth. The shirt and trousers I ordered were beautifully made, with clean construction and fabric that feels premium without being flashy. The fit was spot-on s... See more

Rated 5 out of 5 stars

Service is unmatched anywhere. They are your new personal stylist and tailor. Selection is overwhelming. You'd be hard pressed not to find something you must have. All considered you're gettin... See more

Rated 5 out of 5 stars

So far, this has been a terrific experience. I now have measurements perfected for both dress and casual shirts. Proper Cloth has a fantastic selection of fabrics and designs, so I can't see buying a... See more


Company details

  1. Men's Clothing Store
  2. Custom Tailor
  3. Formal Wear Store
  4. Men's Tailor
  5. Plus Size Clothing Store
  6. Tuxedo Shop

Written by the company

Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

689 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(689)

247 reviews in the last 12 months

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Rated 5 out of 5 stars

I wanted to take a moment to praise…

I wanted to take a moment to praise your personal shopper, Molly. Working with her made the entire experience incredibly easy and enjoyable. She was attentive, knowledgeable, and guided me seamlessly through the process.

On top of that, the quality of the garments I received is outstanding—the craftsmanship is superb, and every piece fits perfectly. I couldn’t be happier with the fabrics, tailoring, and overall feel of each item.

Thank you for delivering such an exceptional experience. I’ll definitely be returning for more!

Best,

Aldo

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Super high end experience!

Super high end experience!
Very premium materials, which I expected, but what really struck me was the fit. It really was a different experience that way. Everything really did feel 100% tailored to me. Game changer!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Overall Experience

Great fit from their custom fit tool, material was very nice (Thomas Mason), solid construction, and delivery within the time originally quoted. Overall great experience with my first shirt, will purchase more.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

A rare find and a rare breed of shirtmakers

This firm of shirtmakers is now my go-to place for my present needs. It is not easy to tackle a septuagenarian, corpulent, fussy dresser with a short trunk and long arms—a French-cuff-wearing sartorial dude sauntering into the sunset. Well, they have proven to be just the right people to handle me. They are patient, obliging, and unafraid to allow several trial fittings just to get the right fit. And they are quick to respond to queries and emails—a rare breed of tailors in an age of formulaic products and services.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering a suit was easy

Ordering a suit was easy. It arrived very well packaged. The suit fit perfectly, I had measured myself using a tape measure and the instructions on the website. I think the suit is a great value for the price I paid.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I've been ordering clothes from Proper…

I've been ordering clothes from Proper Cloth for nearly 10 years and I highly rate the customer experience. The staff is quick to help and accommodating to find solutions. I am happy to continue shopping at Proper Cloth for the foreseeable future.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Make sure you do an online consultation

Doing an online consultation made me more confident ordering a suit that is a large investment if it isn't right. The fabric of the suit and shirt I ordered were beautiful. Just what I expected. Proper Cloth's follow up service is top notch. They explain everything and give you options to have your items tailored locally or sent back for a remake. Hard to go wrong.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Service

I ordered a suit for my wedding. I wasn’t sure if it would come out well, so I ordered suits from other site. The Proper Cloth suit was a 10/10! Great fit, excellent materials and came very quickly. I didn’t need any tailoring and am looking forward to wearing the suit on my wedding day.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Custom-fit clothes are like magic

Getting custom-fit clothes from Proper Cloth is one of the best things you can do to improve your mood. Having shirts and pants that fit properly, in fabric you choose yourself, is magic. If Warren Zevon was writing Werewolves of London in the year of our Lord 2026, the lyric would be "I'd like to meet his Proper Cloth stylist". (Warren could make that work, I'm sure.)

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Proper Cloth continues to be my go-to…

Proper Cloth continues to be my go-to source for custom clothing. The quality of the fabrics, craftsmanship, and attention to detail are consistently excellent. The ability to customize every aspect of a garment makes it easy to create pieces that feel truly personal.

The ordering process is straightforward, delivery is reliable, and the overall customer experience is top-notch. The fit and finish reflect a premium product, and the value is excellent considering the level of customization available.

Highly recommended for anyone looking for well-made custom shirts and polos. I’ll definitely be ordering again.

June 10, 2026
Unprompted review

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