Scammers, apparently I am due a refund of nearly 5 times what I was scammed originally and then they put these funds in the safe guard wallet and I am supposed to invest more money to release my fund... See more
Protectionline Corp
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I reached out to Protectionline hoping to get some of my lost funds back, but unfortunately, my case wasn’t eligible for compensation. They conducted a thorough review and were honest about the chance... See more
Company replied
This company are scamers told me they got my money had to put £3500 in safeguard wallet what a joke safeguard northing safe with this company then they said needed to put a.nother £3500 still northing... See more
I spoke with Andrew from Protectionline team regarding my case involving a task job scam. He was very kind and helpful. He explained the process of what is currently happening and what is likely to h... See more
Company replied
Company details
Written by the company
Protectionline is one of the leading claim & compensation firms worldwide. Specializing in online scams, we pride ourselves on having one of the highest success rates in the industry. We are also known for our no-nonsense approach to confronting scammers in the effort to bring our clients’ money back.
Contact info
You should know
THEY SCAMERS THRE GOT£20.000O OFF MR
THEY SCAMERS THRE GOT£20.000O OFF ME
August 8, 2026
Unprompted review
Cold blooded scammers
Cold blooded scammers. keep away from them. They have taken money from me showing fake money in the wallet which they created for me. They say they don't have access to the wallet,but it's a stone laid lie. They removed all my transaction history from my Wallet. Safeguard Wallet. please keep away from them.
November 1, 2025
Unprompted review
Scammers
Scammers, apparently I am due a refund of nearly 5 times what I was scammed originally and then they put these funds in the safe guard wallet and I am supposed to invest more money to release my funds, be careful people when dealing with Nicole, Oscar and Nathan. I have tried to send emails to Protection line and they just don’t reply,
I previously had wrote a bad review on them and was asked to remove it
June 13, 2025
Unprompted review
This company are scamers told me they…
This company are scamers told me they got my money had to put £3500 in safeguard wallet what a joke safeguard northing safe with this company then they said needed to put a.nother £3500 still northing now there telling me to put 8500 please leave them alone
December 3, 2025
Unprompted review
Oscar Crowne reached out
Oscar Crowne reached out. He is not knowledgeable on my case or crypto in general. He tries to help out but does not provide information on how other than asking me to make a cold wallet. No other details. Sad to see people are working on scamming people. Oscar Crowne needs to get a life.
October 28, 2025
Unprompted review
Scammer
Scammer, scammer..... !!!?
Please,
Be careful and don't believe what these scammers say. They are scammers. They have taken more than 9,000 euros from me, saying they will get my money back.
July 9, 2025
Unprompted review
Good day I fined it very disappointing…
Good day I fined it very disappointing that you at trustpilot has any thing to do with this company they are scamers got in touch with them to help me get some money.back off scamers so very helpful a person called George told me there was 70000 to claim had to put £3500 in a safegard wallet so did that he said wait 24 hours then money in my bank but nerther happened then he told me I was to slow putting all moneys together. So left it for a couple of weeks then a call of a person called Mike he said he was the leading man to get my money back so me like a fool went again put the £3500 in the safe gard wallet all was well just waiting for my money to arrive in bank.but nerther happened had a call next day to say good news Paul there is 196000 in your wallet and need to put 8500 to get it which I nerther this company needs to be investigated by a professional body.i can back up all names and transfer these are just scamers and why trust pilot let's them on there site I don't no.i no there is people that have had same experience as me would like to no if we can stop this company.
October 14, 2025
Unprompted review
Worst company ever i have transfered…
Worst company ever i have transfered 1009 usd to make a link between my Revolut account and my safe guard wallet and then they want me to pay 5 eth almost 13000 usd. Oscar crowne promised me that the 1009 was enough but it wasn’t.
So don’t trust them
June 10, 2025
Unprompted review
Reply from Protectionline Corp
Dear Roy,
Thank you for sharing your feedback. We are truly sorry to hear about your concerns, and we take your experience seriously. We’d like to clarify that Protectionline operates with complete transparency and honesty, and it’s always our goal to provide clear communication about the steps and costs involved.
Please note that we never charge any fees until you have received your funds. Any transfers you may be required to make are between your accounts and are typically a requirement based on network conditions and regulatory guidelines, not a payment to Protectionline. These procedures are often set by external networks and regulators, and we work within those conditions to facilitate the recovery process.
If you have any further concerns, please reach out to our customer service team directly at claims@protectionline.net or through the contact details on our website so we can address your situation and assist you moving forward.
Sincerely,
David Thompson
DONT TRUST THIS COMPANY
This is definitely a scam company they contacted me about my on line issues getting scammed out of $9000 I filled out the forms with the help of David walker this was the first red flag I asked for $250000 in compensation.
Got an email a week later stating that I had been approved for my refund, then I got a call from Oscar who talked me through the process and of course in order for me to get my money I had to send them $1400 of course I refused and blocked them DONT TRUST THIS COMPANY.
April 10, 2025
Unprompted review
Reply from Protectionline Corp
Dear John,
Thank you for your feedback, and we’re sorry to hear that you’ve had a negative experience — but we must clarify a few crucial facts, as your description does not align with how Protectionline operates.
First and foremost, Protectionline does not request any upfront fees, ever. We operate strictly on a no-win, no-fee basis. If anyone asked you for $1,400 as a condition to receive funds, that did not come from our team. It is unfortunately common in this space for bad actors to impersonate legitimate firms, and it seems that once you began your claim, you may have been contacted by a fraudulent third party posing as Protectionline or using familiar names to appear credible.
Let us also address a few specific points:
*David Walker and Oscar are indeed names of people on our team, but their communication will always come through verified company channels — and we never instruct clients to send money to unlock refunds.
*You mentioned that you submitted a claim for $250,000 in compensation after a $9,000 loss — while we aim to recover as much as possible, we are always transparent about realistic expectations and never promise inflated outcomes.
*If you were told you were “approved for a refund” within a week, and then asked for money to release it, that was not part of our process. This is a hallmark of recovery scam tactics, which we consistently warn clients about.
It’s unfortunate you had this experience, but it’s important to stress that Protectionline was not the source of the fee request, and we do not operate in the manner described in your review. We encourage you to check the contact details, emails, and phone numbers you engaged with, and we’d be more than willing to verify their authenticity.
If you're open to it, our team can help you identify who actually contacted you and potentially advise you on how to report them.
Sincerely,
David Thompson
I was approached by Protection line
I was approached by Protection line. Initially dealt with Victor then Michael Barclay took over my case. Unfortunately another staff called to inform me that Michael had a family tragedy. My recovered funds is now still sitting in a safeguard wallet since 3rd March 2025 which I dont have access to. I've been asked to send a link amount of $1500 which i don't have. It's supposed to be a no win no fee however I'm told that this is now a payment required by the regulator (no idea who they are) before my funds will be released. All this is misleading and it will be better to simply deduct whatever fee and release funds because victims of scam will not be able to trust any claim company who request for money before releasing funds.
I'm very disappointed as nobody has called me back to resolve after several days.
March 3, 2025
Unprompted review
Reply from Protectionline Corp
Dear Dee Bee,
Thank you for your message, and we’re truly sorry to hear that you feel disappointed. We would like to clarify a few important points, as there appears to be some serious confusion surrounding your case.
Firstly, we must state clearly that Protectionline does not request any upfront payments from our clients—we operate strictly on a no-win, no-fee basis. This is a fundamental part of our service, and it’s something we reiterate in all communication.
Regarding the $1500 payment you mentioned: this request did not come from Protectionline. It appears that after your case was put on hold due to the unfortunate personal situation involving one of our team members, you may have been contacted by a third party impersonating us or presenting themselves as being part of the process. We do not ask clients to pay any kind of “regulator” fee before funds are released—this is a known tactic used by fraudulent actors to take advantage of vulnerable individuals who have already been scammed.
We also want to highlight that the “safeguard wallet” you refer to is not something we operate or control. We never require clients to create or fund such wallets, and we do not hold recovered funds in third-party wallets awaiting payment.
Unfortunately, it seems you may have unknowingly communicated with or acted on instructions from an unauthorized source, and we urge you to review your recent emails, phone logs, or messages to determine the origin of this payment request. If you’re unsure, please forward those details to us immediately—we are happy to investigate and provide guidance on next steps.
We genuinely regret the stress this situation has caused, and we are committed to helping you clarify what has occurred. One of our senior team members will reach out directly to discuss this matter with you and help determine how best to move forward.
Thank you for your patience, and please rest assured we are taking this seriously.
Sincerely,
David Thompson
Feel Let Down by Protectionline
I contacted Protectionline and I was told to fill out the relevant information to see if I was to be accepted.
I was and given a gentleman called Oscar Crowe who would be my agent
He explained to me how things worked, and I explained to him what the Most Important Fact to me was ( No Win No Payment ) as due to the loss of money I had endured I was struggling.
In fairness Oscar kept me informed and things did look good to the point my funds had been found and Oscar explained how to put into my Wallet.
I was so excited till the crunch came that Oscar explained I had to find in GBP nearly £500 to activate the system and then guess what, it was explained to me it just wasn't enough so I paid more, I have been told by Oscar the money is still there with th other funds. But now I have been told Blockchain are requesting £3200 for it to be released.
I feel very let down by Protectionline as I constanly asked about was there any money required at all, I needed to find and I was told No.
So now I'm struggling with bills and when you're struggling with your health it realy gets to you.
I was informed by Oscar I could pay the money in increments to pay Blockchain, but I worry that's more money.
Edit
With regards to my experience with Protection line I was asked for money to pay by the agent twice, it apparently needs to be paid apparently to a company to set the system, but the money I paid out is still there it was not enough.
What I'm trying to say is from the beginning no money was mentioned at all to be found for whatever reason. Also Protectionline have contacted me to remove the review.
January 31, 2025
Unprompted review
Reply from Protectionline Corp
Dear Geraldine,
Thank you for taking the time to share your experience. We genuinely regret to hear that you’re feeling let down, and we would like to clarify a few key points to ensure there is no misunderstanding about how our process works.
Firstly, we want to emphasize that at Protectionline, we do not charge any upfront fees to our clients—ever. This is one of our core principles and something we are fully transparent about from the very beginning of every case. We operate on a success-based model, and no payments are requested until the recovery is completed and documented.
In your case, we do see that Oscar provided clear guidance throughout and maintained regular communication. You were indeed accepted as a client and informed about the procedure, including the steps needed once funds are located. However, the payments you’ve described—particularly the amounts sent to “activate the system” or to “Blockchain”—were not requested or handled by Protectionline. We do not have access to or control over external wallet services or third-party providers that may have solicited these payments. Unfortunately, it appears that you may have unknowingly sent money to an unrelated, unauthorized third party, which we strongly advise against, especially after we had discussed the importance of caution.
Oscar did his best to support you and continued to advise you on the safest way forward, including his offer to break down the external request into increments, despite that not being part of our process. His intention was to help you avoid further financial distress while you explored your options, though again, these fees are outside our control and were not part of Protectionline’s service.
We completely understand your frustration, especially when facing financial and health-related challenges, and we deeply sympathize. However, we kindly ask you to review your communications and payment records, as none of those payments were made to Protectionline. We remain available to review your case again if you'd like us to investigate further or assist in reporting the unauthorized third party.
Please don’t hesitate to contact us directly—we are still here to help you however we can.
Sincerely,
David Thompson
I had high hopes when I reached out to…
I had high hopes when I reached out to Protectionline, but unfortunately, I was told that my case didn’t qualify for any compensation or refund. I filled out all the necessary forms and provided the requested information, but in the end, nothing came of it. I understand that not every case can be successful, but I was disappointed by the outcome and the lack of clarity about why I wasn’t eligible from the start.
November 21, 2024
Reply from Protectionline Corp
Dear Sophie,
Thank you for sharing your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations. We understand how disappointing it can be when a case doesn’t qualify for compensation, and we apologize if the eligibility criteria weren’t made clearer from the beginning.
Your feedback is important, and we’ll work to improve our communication moving forward. If you have any further questions or would like more details about the outcome, please feel free to reach out. We’re here to help.
Sincerely,
David Thompson
I had to fill out three forms and…
I had to fill out three forms and provide a lot of personal information, but in the end, I was told my case wasn’t eligible to proceed. It was a bit frustrating, as I had invested a lot of time and effort into the process. While the team was responsive and kept me updated, I feel that the requirements for eligibility could have been explained more clearly from the start. Unfortunately, despite all the paperwork, there was no outcome for me.
December 28, 2024
Reply from Protectionline Corp
Dear Ella,
Thank you for sharing your feedback. We understand how frustrating it can be to invest time and effort into a process, only to find that your case isn’t eligible to proceed. We're glad to hear that you found our team responsive and communicative throughout, but we apologize if the eligibility requirements weren't clearer from the start.
We aim to make the process as transparent as possible, and we appreciate your input, which will help us improve our communication moving forward. Should you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Sincerely,
David Thompson
I reached out to Protectionline hoping…
I reached out to Protectionline hoping to get some of my lost funds back, but unfortunately, my case wasn’t eligible for compensation. They conducted a thorough review and were honest about the chances of success. Even though I didn’t get the result I wanted, I can't fault them for the service. They were professional and did their best, but in the end, my claim wasn’t successful.
December 27, 2024
Reply from Protectionline Corp
Dear Thomas,
Thank you for sharing your experience. We’re pleased to know that you found the process with Protectionline smooth and appreciated the professionalism and thoroughness of our team. Although we understand that the outcome was not what you were hoping for, we truly value your understanding throughout the process.
Every case is unique, and while we always strive for the best possible results, there are circumstances that can affect the final outcome. Your feedback is important to us, and we’re grateful for the trust you placed in our team. Should you have any further questions or need assistance in the future, please don't hesitate to reach out.
Sincerely,
David Thompson
The process with Protectionline was…
The process with Protectionline was smooth, but I wasn’t able to recover the full amount I lost. I did get about half of my funds back, which I wasn’t expecting at all, but I had hoped for more. The team was professional and kept me updated regularly, but in the end, the outcome wasn’t as positive as I’d hoped.
December 6, 2024
Reply from Protectionline Corp
Dear Grace,
Thank you for sharing your experience. We’re pleased to know that you found the process with Protectionline smooth and appreciated the professionalism and updates from our team. Recovering about half of your lost funds is a meaningful outcome, though we completely understand your desire for a more complete recovery.
Every case has unique challenges, and while we strive for the best possible results, certain limitations can affect the outcome. Your feedback is important to us, and we’re grateful for the trust you placed in our team. Should you have any further questions or need additional assistance, please feel free to reach out.
Sincerely,
David Thompson
The team at Protectionline was helpful…
The team at Protectionline was helpful throughout the process, but sadly, my case didn’t qualify for a refund or compensation. They kept me in the loop and were very responsive, but ultimately, my situation wasn’t eligible for recovery. I’m disappointed, but I do appreciate their transparency and efforts in managing my expectations. It’s just a shame that not all cases can be resolved.
November 11, 2024
Reply from Protectionline Corp
Dear Charles,
Thank you for sharing your feedback. We genuinely appreciate your kind words about our team and their efforts to keep you informed throughout the process. While it’s disappointing that your case didn’t meet the eligibility criteria for a refund or compensation, we’re grateful for your understanding of the complexities involved in such matters.
At Protectionline, we strive to provide transparency and realistic expectations to every client, as each case is unique and governed by strict regulatory requirements. Your acknowledgment of our communication and dedication means a lot to us, even when the outcome wasn’t what we all hoped for.
If your situation changes or new information comes to light, please don’t hesitate to reach out. We remain committed to assisting in any way we can.
Sincerely,
David Thompson
Something Clearly Appears Misleading
I had a very disappointing experience with this company. Something about the website feels off — it's not as professional as I would expect, and the information provided seems inconsistent. After making my initial upfront payment, I received no further responses. Attempts to reach customer service went unanswered, and I couldn't find any credible information about the company elsewhere.
Edit: I have reached out to the property owner to verify that the location.
Edit2: The property owner has no record of this company.
December 3, 2024
Unprompted review
Reply from Protectionline Corp
Dear Jacob,
Thank you for your feedback. We would like to clarify that we have no record of ever opening a case or working with you directly. Protectionline is a transparent company, and our goal is always to help our clients to the best of our ability. We apologize for any confusion you may have encountered during your experience, but we assure you that we take these matters seriously.
If you believe you’ve made an upfront payment or have any concerns, please don’t hesitate to reach out to our customer service team at claims@protectionline.net or by phone, using the contact information available on our website. We are here to assist you and would appreciate the opportunity to resolve any misunderstandings.
Regarding your comments about the property owner, we are unsure what you mean. Our company operates from a verified office, and personal details about the property owner are not made public. Please refrain from spreading any false or defamatory information as it can harm the reputation of our business.
We are committed to providing transparent and reliable service and would appreciate the chance to address any concerns directly.
Sincerely,
David Thompson
Lost my savings - No result...
Unfortunately I lost a huge amount of money (all my savings) , due to a investment scam... I turned to Protectionline in August 2023 , but unfortunately they was unable to return a penny back ...😒.
August 26, 2024
Reply from Protectionline Corp
Dear Robert,
We are truly sorry to hear about your experience, and we deeply empathize with the situation you’ve faced. Losing your savings to an investment scam is incredibly distressing, and we understand the frustration that comes with not being able to recover your funds.
At Protectionline, we make every effort to assist our clients to the best of our ability, but unfortunately, some cases may not yield the desired outcome due to various factors outside of our control. Please know that we always aim to offer transparent guidance and do everything we can within the legal and practical limitations.
If you have any further questions or if there’s anything more we can do to assist you, don’t hesitate to reach out. We truly value your trust and appreciate your feedback.
Sincerely,
David Thompson
Positive Experience with Protectionline Regarding Task Job Scam Case...
I spoke with Andrew from Protectionline team regarding my case involving a task job scam. He was very kind and helpful. He explained the process of what is currently happening and what is likely to happen in the future. It was such a relief to hear that someone cares about my issue and is willing to assist me with further action. Thank you, Andrew!
August 15, 2024
Reply from Protectionline Corp
Dear Paul,
Thank you for sharing your experience! We’re so glad to hear that Andrew was able to provide the support and clarity you needed during such a challenging situation. It’s wonderful to know that his kindness and willingness to assist made a positive impact on your experience.
Your appreciation means a lot to us, and we’re grateful for the trust you’ve placed in our team. If you need any further assistance or have questions as your case progresses, please don’t hesitate to reach out—we’re always here to help!
Sincerely,
David Thompson
Forever Grateful...
The support and dedication of the team were beyond my expectations. They treated my case with utmost importance and helped me reclaim funds I thought were lost forever. I can't thank them enough!
June 6, 2024
Reply from Protectionline Corp
Dear Vesper,
Thank you so much for your kind words! We’re beyond thrilled to hear that our team exceeded your expectations and was able to help you reclaim funds you thought were lost. Your trust in us means a great deal, and we’re so glad we could assist you through this process.
If you ever need help again or have any questions, please don’t hesitate to reach out. We’re always here to support you!
Sincerely,
David Thompson
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.