Have been using this company for a few years now but sadly they have discontinued my favourite moisturising cream. Cant understand why as it is often sold out.
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See what reviewers are saying
I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... See more
Company replied
ordered Collagen from this company during Black Friday. When I messaged the representative to change my order from Bovine Collagen to Marine Collagen, she told me she would update my Subscription pr... See more
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... See more
Company replied
Company details
Written by the company
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Contact info
Unit 5, Brook Lane, BA13 4ES, Westbury, United Kingdom
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Many time to try to order
Many time, i'd tryed to order for collagen pills with the promotion code COL30.
But it's been impossible.
I'm waiting for a new e.mail with another
Promotion code.
David Artigues
Hi I do feel the benefit of taking 2500…
Hi I do feel the benefit of taking 2500 mg of protocol in capsules for five months, but is it enough as I have been reading more about this product and it appears I am taking the lowest dose advisable as does of this supplement can be from 2500 mg to 15000 mg . help !!
Pat. 72.
Proto-col LOVER!
I love Proto-Col product's I've been using the Complete Collagen for 14 days and the results are amazing, I feel the glow in my skin. Apart from that, the facemask it's fabulous, it left my skin smoth and hydrated that I'm speechless with it as well as with the Intense Hydration Night Cream. Everytime that I order the package arrives really fast and you can see that it's packed with love. That's a thing that I love from the brands.
Service is exceptional
Service is exceptional. Ordering is very simple. Items arrived within a few days.
I love the collagen joint formula
I love the collagen joint formula. I can actually feel the difference this makes.
Questionable Ingredients Intense Protection Day Moisturiser SPF50+
On the whole, I love the Proto-col skincare products and have always gotten great service. I recently decided to purchase the Intense Protection Day Moisturiser SPF50+. Looking through the ingredients for collagen I was researching each one and came across, Octocrylene. While Octocrylene is considered safe it isn't a very good sunscreen. When this chemical is exposed to UV light, it absorbs the rays and produces oxygen radicals that can damage cells and cause mutations. It is readily absorbed by your skin and may accumulate within your body in measurable amounts. Plus, it can be toxic to the environment. This is not something I wish to put on my face given the risks. I placed this order on Oct 09, 2020, that hasn't been dispatched yet as part of other products I've ordered, and if I could remove it I would and ask for a refund as I won't be using it.

Reply from Proto-col
I love the collagen capsules
I love the collagen capsules. They make my skin look refreshed and help keep my eczema under control.
Easy to order from the link in an email
Easy to order from the link in an email which we used because we couldn’t prove we weren’t a robot when we tried to reorder as an existing customer.
Lovely company and great supplements
Lovely company and great supplements! I use the collagen for joint and tissue repair, and the other supplements for general well being and health.
Love these products
Love these products! Especially as I got them on sale 😊
Microdermabrasion & face mask are fav’s!
Great service and lovely product range
Great service. Lovely company to deal with, and their product range is fabulous. High recommended.
I am absolutely loving these products
I am absolutely loving these products ! I use the complete collagen, the under eye filler, the microdermabrasion, and more ! I’m really starting to see an improvement in my skin and overall health.
Excellent
Very please good choices love products great delivery would highly recommend.
Prompt delivery - Lovely Products
Prompt delivery, simple steps to order on line... lovely products.
I also love the purity of the products, my skin feels lovely and soft.
Products are also packed in clean packages..
Great delivery service
Great delivery service! Can't say anything about product, I just start use them. But I will leave a feedback later. :)
Easy ordering and Delivered on time.
Protocol, Great Products and Advice.
Protocol will always be my choice for supplements for skin and health maintenance. Their products are thoroughly tested and the reviews and advice on product choice is always clear and to be trusted.
I have been using their products for many years and will continue to do so.
The periodic discounts are always welcome.
Great service!
Easy to order, great discounts in the sale, really fast delivery. No negatives whatsoever!
Always happy with the easy ordering…excellent
Always happy with the easy ordering website & fabulously quick delivery of Protocol products, never had any issue with any of my numerous orders always efficient, trustworthy, well packaged service!
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