Postscript Books Reviews 

907
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the impressive variety of book genres available and appreciate the remarkably competitive prices across all categories. Consumers also love the careful packaging that keeps books in pristine condition, alongside prompt delivery times and friendly support. Buyers often emphasize that browsing the catalog is a true joy, discovering many wonderful bargains and new authors easily. However, some customers also noted frustrations with the courier service used for deliveries, occasionally experiencing issues with how parcels were handled. People sometimes mentioned that delivery drivers left packages insecurely on doorsteps rather than posting them properly.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a tremendous and diverse range of... See more

Delivery service

Customers report widespread satisfaction with the delivery service, frequently highlighting promptness and... See more

Price

Clients share positive opinions on price, noting that the range of books and items is consistently affordable... See more

Order

People report positive experiences with order, highlighting the simplicity of the process both online and by... See more

Service

Reviewers highlight positive aspects of service, consistently noting that orders are dealt with promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

Everything about Postscript Books is great! Great service, keen prices, wide variety of genres and styles. I have particularly enjoyed the British Library Crime Classics series - but many other thing... See more


Company details

  1. Book Store

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

907 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(907)

163 reviews in the last 12 months

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Rated 3 out of 5 stars

I have had cause to complain to…postscript about poor delivery service.

I have had cause to complain to Postscript because of their poor delivery system, you see I do not live within the recognised boundaries of the village, but it's on the road between the actual village and a farm/office rural units complex. Their delivery drivers dump anything next to my dustbins, which are easily visible from the road but not the house, I have raised this with them and their response is "Pay more for Post Office service".
My response is simple is "Say Good-bye to my business" I'm not a big customer but I usually buy several books at a time and therefore save their admin costs.
Why do modern suppliers think that their customers have to accept bad service? Lets face it they are buying up unsold books from publishers and I'm sure making a good living from it!
People like me treat books with respect not things to throw about the house, but Postscript appear not to.

June 20, 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

I'm sorry to hear about your recent delivery experience. I see you've been communicating with our Customer Service team by email, and I hope they've addressed your concerns and resolved any issues. Thank you for taking the time to provide your feedback.

Kind regards,
Postscript Customer Services

Rated 5 out of 5 stars

Never know how I feel when the booklet sneaks into my mailbox.

My heart either leaps with joy of sinks quietly to the floor, well it would if there was room for it. Six six foot bookcases already full with books stacked on top, more (3 rows) lined up under a five foot long coffee table and a smaller bookcase with taller shelves for bigger books. I live in a one bedroom flat! No more I tell myself sternly, but that has about as much effect as when I also tell myself I don't need chocolate to read a book. I don't listen to either little voice. Thank you both Postscript Books and various charity shops and book fairs for my home full of books.

June 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Good customer service

Have given Postscript top marks even thought I didn’t get their books. This is to reflect their customer service when things go wrong. Evri messed up (surprise surprise) and told me they’d delivered to the pick up point when they hadn’t. I could have been told to give them a few more days. Instead I received an apology and instant refund. They should stop using awful delivery services but apart from that, I can’t fault them - and on occasions I have ordered before I’ve always found the books to be good value for money.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Always reliable and helpful

Good quality, honest, covers a wide spectrum of needs,easy to deal on line and helpful if required by
phone to answer a question. What more does one need
to shop - wish all was as good!!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing choice of real books

I have had many "experiences" with Postcript Books.
The system works amazingly well.
We are spoilt for choice. Our memory is jogged when we see titles that we thought had long gone, or recently forgotten about, There are many different categories, sets and combinations, all at great discounted prices.
Ordering and delivery, easy friendly and quick.
And it is great to get a real book !

June 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Good service

Very interesting and varied choice of books, well priced and swift delivery. I have been a customer for several years and always find something of interest in the monthly catalogs. A good service and recommended.

June 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Unique service

Choice of books l am unlikely to see elsewhere or which l was unable to afford on publication.
Never received from you a book damaged during transit. Packing very good.
Exemplary delivery service even when living in awkward access flats.

June 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Actually you are infuriating

Actually you are infuriating. When my pile of books to be read at last appears to be getting smaller, and I think that soon I'll be able to reread "War and Peace" you send me a new catalogue and there is ALWAYS some books which look to good to miss. That is true now as I write so I'll stop reviewing and get on the phone to you. G. M.

June 11, 2025
Unprompted review

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